Well, this is a weird one. Telstra's network outage has meant that SMS messages from the telco's mobile customers have been sent to the wrong number. Telstra has taken the step of holding back all SMS messages as it investigates.
There's A Telstra Outage Around Australia Right Now [Updated]
If you sent a SMS in the last few hours — using actual SMS, rather than a data messaging service like Facebook Messenger or WhatsApp — there's a good chance that it did not make it to its intended delivery point.
As you can see in the tweet below, SMS messages are being delivered to numbers other than the ones they've been intended for:
From unkn number, @Telstra outage causing some curious crossed wires. I hope this person gets the trifle they crave in time for tomorrow... pic.twitter.com/JhRzT7XKg1
— Anna Riddell (@a_r_riddell) February 2, 2017
@a_r_riddell another unfortunate: pic.twitter.com/vKVagV1eor
— Keeva (@KeevaTBJ) February 2, 2017
@trevorlong @mattnicholls29 @Telstra yep, same here pic.twitter.com/19zrrSQMYX
— Sophie Benjamin (@sophbenj) February 2, 2017
Telstra has switched off SMS message delivery while it investigates, meaning all messages sent from Telstra phones will be held and delivered to their original intended recipients — hopefully — at a later time. We'll update you when we know that SMS messaging has been re-enabled at Telstra's mobile exchanges.
Telstra's official statement is below:
"As a result of the Chatswood Exchange fire today it's possible some SMS messages have been incorrectly delivered. As mentioned previously customers won’t be receiving SMS messages in the short term while we resolve this issue."
This is a great opportunity to switch over to an over-the-top messaging service like Signal, too. OTT messaging uses data, so you're
We're currently investigating a related issue impacting SMS messaging. Messages will be held while we resolve the issue.
— Telstra (@Telstra) February 2, 2017
Due to today's incident, it's possible some SMS messages were incorrectly delivered. All messages will be held while we resolve the issue.
— Telstra (@Telstra) February 2, 2017
@differ69 As a result of the Chatswood Exchange fire today, it's possible some SMS messages have been incorrectly delivered. 1/2
— Telstra (@Telstra) February 2, 2017
@differ69 Customers won't be receiving SMS messages in the short term while we resolve this issue 2/2
— Telstra (@Telstra) February 2, 2017
![There's A Telstra Outage Around Australia Right Now [Updated]](http://web.archive.org./web/20170202074944im_/http://edge.alluremedia.com.au/m/g/2016/11/iStock_71250319_1080-640x360.jpg)
Comments
Be the first to comment on this story!
Comment Voting
Up Votes
Down Votes
Only logged in users may vote for comments!
Please log in or register to gain access to this feature.
Get Permalink