Small Business

Seven surprising mistakes Australian entrepreneurs make

Learn from their experience.

Entrepreneurship is all about making mistakes. But you don't have to do all your learning the hard way.

We've pulled together seven business leaders from around the country to explain mistakes they made early in the lives of their startups.

What mistakes have you made? Would you make them again or avoid them?

Leave your thoughts in the comments section.

Zoe Pointon, Co-CEO, Open Agent

Trying to build the perfect product on your first try - Zoe Pointon, Co-CEO, Open Agent

We were once told that if you aren't really embarrassed about your first version of your business, then you haven't released it fast enough. Take out - if you try for perfect you will fail to get a product to market quickly enough, and with a low enough investment that lets you iterate it based on your customer's needs. Never build a product for yourself, build it for your customers!

Alexis Soulopoulos at MadPaws a pet minding service. His is a Master of Management Alumni


Forgetting about company culture - Alexis Soulopoulos, founder at pet minding business MadPaws

In high-growth start-up, we are so numbers driven that it is often tempting to place less emphasis on softer elements of the business such as company culture. However, company culture is what makes or breaks a company. Culture begins to form the moment your startup has a team of more than 1 and it is everyone's responsibility to shape it together. When culture is great, people are excited to come to work and get results by working together as one team. 
 

Martin Hosking, CEO and Co-founder, Redbubble

Building for robots, or other people that don't really exist - Martin Hosking, CEO and co-founder, Redbubble 

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You can only start a company, or write a book, if you deeply get the problem/situation. This almost always means that you and your co founder/s (yes you have to have them) will build to solve a problem you personally and deeply feel. If you are not standing in the shoes of the customer probably no one is.

Nati Harpaz, CEO, Catch of the Day - all the deals you'll ever need, from Fashion, Tech, Beauty, and more

Thinking running a business is easier than having a job - Nati Harpaz, CEO, Catch of the Day 

Starting a business is hard and requires hard work and dedication. If you are thinking of this as "easier than having a job" you got it all wrong. It's going to be harder and a lot more stressful.

Jackie Bull, CEO, Sidekicker - a world class HR website that is disrupting the temp industry in Australia and New Zealand

Not talking to your customers - Jackie Bull, CEO, Sidekicker

The most valuable insights you can get come from your customers. I've seen people spend endless time and money on a product they think people will use, without ever asking those people for feedback. Constantly seeking insights from your customers and target market is extremely valuable. Tools like Ask Nicely and Survey Monkey are great for getting user feedback.

Jonny Wilkinson, Co-founder and Director Equitise -

Thinking you can do everything - Jonny Wilkinson, co-founder of Equitise

In the early stages you really do need to do everything within your business to keep costs down and maintain control. But to succeed it's important to surround yourself with employees that you trust to take on some of the workload, while you focus on the direction and growth of the business.

Nigel Mendonca, Country Manager ANZ, Tableau

Lack of forward planning - Nigel Mendonca, ANZ manager, Tableau

As a startup it's important to be agile. However, not taking the time to plan and set  realistic goals can put your business at risk of failing. Creating an open, safe and encouraging environment for managers and employees to share, discuss and set realistic goals and deadlines has been an important focus for Tableau. As a team, we regularly track and review milestones along the way and evaluate and adjust the strategy if required to ensure that we continue to meet our set goals.

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