ICE

Personalized Support

Serving Customers Around the World

Our business is built around the recognition that the needs of our customers should come first. Whether it’s a Q&A phone call with our 24-hour trading help desk, a platform tutorial with a technical account manager or a one-on-one meeting with an ICE product expert, we’re here to support your needs whenever and wherever you need us.

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View Our Contact Directory

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Trading and Clearing Support

 Email / +1 770 738 2101
Market Supervision / ICE Futures U.S. & ICE Futures Canada Email / +1 212 748 3949, Option 1
Market Supervision / ICE Futures Europe Email / +44 (0)20 7382 8200, Option 2
Market Supervision / ICE Endex Derivatives Market Email / +44 (0)20 7382 8200, Option 3
Market Supervision / ICE Endex Spot Market (24/7 support) Email / +31 20 305 5120
Market Supervision / ICE Futures Singapore
Email /  
+65 6594 0160
Market Supervision / ICE OTC Email / +1 770 738 2101, Option 1, Sub-Option 1
ICE Link Helpdesk / Credit
Email /  
(Americas) +1 770 738 2101, Option 3
(EMEA/Asia-Pac) +44 (0)20 7488 5100, Option 3
ICE eConfirm & ICE Trade Vault Help Desk Email / +1 770 738 2101, Option 4
Creditex Group Help Desk
Email /  
Creditex Securities (North America) +1 212 323 8520
Creditex Brokerage (Europe) +44 (0)20 7429 3050
Creditex Singapore (Asia-Pacific) +65 6411 0649
ICE Instant Messaging, Options Analytics (IOA)
Email / +1 770 738 2101 Option 9
WebICE, ICE Block
Email / +1 770 738 2101 / +44 (0)20 7488 5100 Option 1 Sub-Option 1

ICE Data Services Support
BondEdge Solutions

Americas: +1 800 228 9715
Connectivity
Connectivity Support:
US: +1 770 661 0010
Europe: +44 203 808 6638
APAC: +61 3 8593 5999
Email
Connectivity Sales & General Support:
US: +1 212 896 2830, Option 3
Europe: +44 207 429 4610
Email
eSignal
Americas: +1 510 264 1700
EMEA: +1 510 264 1700
APAC: +61 3 9249 2171
FutureSource
Americas: +1 630 792 2800
EMEA: +44 20 7825 8710
APAC: +61 3 9249 2151
ICE Data Managed Solutions
Americas: +1 888 817 7880
EMEA: +49 69 505030234
Market-Q
Americas: +1 630 792 2800
EMEA: +44 20 7825 8710
APAC: +61 3 9249 2151
Pricing and Reference Data
Americas: +1 781 687 8701
EMEA: +44 20 7417 1200
APAC: +613 9249 2010 / +852 3962 8159
Real-Time Feeds
Americas: +1 914 313 4200
EMEA: +44 20 7825 7777
APAC: +613 9249 2009 / +852 3962 8187 / +81 3 3206 7566 / +65 6590 8612
Support for DataX, DGX, EvalueX, RMX & SDX Products
Americas: +1 212 832 7350
EMEA: +44 207 730 3339
APAC: +65 6221 2475
Compliance / ICE Futures U.S. Email / +1 212 748 4008
Compliance / ICE Futures Europe Email / +44 (0)20 7065 7797
Compliance / ICE Futures Canada Email / +1 204 925 5000, Option 4
Sales Contact for
DataX, DGX, EvalueX, RMX & SDX Products
Americas: +1 212 748 4000
EMEA: +44 (0) 20 7488 5100
Hong Kong: +852 3962 8100
 Mumbai +91 22 6743 8588
Singapore +65 6594 0160
Melbourne +61 3 9249 2171 - Option 1
Tokyo +813 3206 7533

Sales Contact for Other ICE Data Services
Americas: Email / +1 212 771 6565
EMEA: Email
APAC: Email
Press and Media Inquiries Email
Investor Information Email

For additional information, please visit our Investors & Media Page

Technical Support Email / +1 770 738 2101 Option 5
Licensing & MFT Enquiries
Email / 
U.K. +44 (0)20 3540 7200
U.S. +1 347 252 6465
Whistleblowing Email / +44 (0)20 7429 7113
General Inquiries Email / +44 (0)20 7429 7100

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