The role :

This is a senior level role reporting to the Head of Developer Sales and is tasked to manage assigned Key Accounts throughout its lifecycle by planning and executing relevant activities and co-ordinating with internal departments to achieve high level customer satisfaction. 

Roles & Responsibilities :

Portfolio Management

• Identify the critical requirements of Key Account and ensure delivery with high quality sales and service experience
• Develop creative and compelling integrated advertising proposals to meet client needs
• Provide comprehensive campaign reporting on a regular basis and execute optimisation where necessary
• Develop and execute relevant strategies and initiatives to grow our share of wallet by multi-fold
• Share sound customer insights and industry trends to enable well informed decisions to be made by the client

Relationship Management

• Play a media consultant role to the Key Account, ensuring participation in all the client’s marketing campaigns.
• Develop close and strategic relationships with the client at all levels, with the aim of translating this into revenue optimisation

Measure of Success

• Achieve set financial and non-financial targets

• At least 8 years of consultative sales experience, preferably in online media/ advertising sales or Real Estate industries
• Excellent understanding of
  • online user behaviour, including mobile and social networking
  • online marketing and measurement of online performance, especially impact of SEO and conversions
• Experience in navigating through complex client organization and establishing excellent rapport at all levels, especially with C-level clients
• Excellent written and verbal communication skills, with the ability to converse in mandarin
• Result-oriented with the drive to exceed sales target
• Strong customer service and rapport building skills
• Sense of humour and a positive attitude
• Proactive, team player and able to work independently