Uploading Your ID
You can confirm your identity in 1 of 3 ways. When submitting documentation, please cover up any personal information we don't need to verify your identity (ex: credit card number, Social Security number). We encrypt people’s connections to Facebook by default, including IDs you send to us. We delete your ID information after verification is complete. Learn more about how Facebook protects the privacy and security of your information when you submit an ID.
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To upload a copy of your ID:
  1. Take your ID and cover up any confidential information (ex: credit card number, Social Security number)
  2. Scan or take a close-up picture of your ID in a well-lit room
  3. Make sure you can clearly see your name, birthday and photo
  4. Save the photo or scanned file to your computer
  5. Follow the on-screen instructions for uploading your ID
If you're not sure what type of ID to use, please review the types of ID we accept.
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There are two reasons why you may be asked to send a scan or photo of an ID to Facebook:
  • To show account ownership: Your security is important to us. We ask for an ID so that we don't let anyone into your account except you.
  • To confirm your name: We ask everyone on Facebook to use the name they go by in everyday life. This helps keep our community safe.
Keep in mind that after you send us a photo or scan of your ID, we'll permanently delete it from our servers.
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After you send us a copy of your ID, it will be stored securely while we resolve your issue. Learn more about how Facebook protects the privacy and security of your information.
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There are several ways that Facebook ensures the privacy and security of the documents that you send to us.
  • We encourage you to send us documents through your Support Inbox because Facebook uses a secure connection (https) by default. This means when you send us documents through the Support Inbox, the information is encrypted when we receive it.
  • We also encrypt this information on disk, and only team members who work on helping people with account issues can read the encrypted documents.
  • We automatically delete IDs 30 days after they've been submitted.
  • We encourage anyone who submits a document to cover up any personal information that we don't need to see (ex: address, social security number).
  • We accept a variety of documents, not just government-issued IDs. The full list of documents includes things like transit or other membership cards that include a name and photo or date of birth.
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We care about the security of your account, and want to make sure that the only person with access to your Facebook account is you. One of the ways we do this, is to ask that you provide your phone number.
To confirm your identity, you'll need to log into Facebook and follow the on-site instructions to add your mobile number. Your phone number will be added to your profile, but you can choose who can see it using your privacy settings.
Please keep in mind that maintaining more than one account goes against the Facebook Terms.
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