Refresh Firefox - reset add-ons and settings
(Redirected from Reset Firefox – easily fix most problems)
This feature is available on Firefox for desktop or laptop computers.
This feature has been improved in the latest version of Firefox. Update Firefox to the latest version to use the improved version.
Note: Extensions and extension data are removed.
Refresh Firefox
- At the top of the Firefox window, click the menu and select .At the top of the Firefox window, click the button, go over to the sub-menu and select .On the menu bar, click the menu and select .
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- If you're unable to access the menu, type about:support in your address bar to bring up the Troubleshooting Information page.
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- Click the button in the upper-right corner of the Troubleshooting Information page.
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- To continue, click in the confirmation window that opens.To continue, click in the confirmation sheet that slides down.
- Firefox will close and be reset. When it's done, a window will list the information that was imported. Click and Firefox will open.Firefox will close and be reset. When it's done, a window will list the information that was imported. Click and Firefox will open.
- Click the menu button
and then click help
.
- From the menu choose .
- If you're unable to access the menu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the button in the upper-right corner of the Troubleshooting Information page.
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- To continue, click in the confirmation window that opens.
- Firefox will close and be reset. When it's done, a window will list the information that was imported. Click and Firefox will open.
- Click this Refresh Firefox button directly, if you are viewing this page in Firefox (it won't work if you are using a different browser or on a mobile device). You will also find a Refresh button on the top right corner of the Firefox about:support Troubleshooting Information page.
- To continue, click in the confirmation window that opens.
- Firefox will close to refresh itself. When finished, a window will list your imported information. Click and Firefox will open.
Note: There's also a Refresh Firefox Reset Firefox button in the Firefox Safe Mode window, if you can't start Firefox normally.
What does the refresh feature do?
All of your Firefox settings and personal information are stored in a profile folder. The refresh feature works by creating a new profile folder for you while saving your important data.
Add-ons which are normally stored inside the Firefox profile folder, such as extensions and themes, will be removed. Add-ons stored in other locations, such as plugins, will not be removed but any modified preferences (such as plugins you have disabled) will be reset.
Firefox will save these items:
- Bookmarks
- Browsing history
- Passwords
- Open windows, tab groups and tabs
- Cookies
- Web form auto-fill information
- Personal dictionary
These items and settings will be removed:
- Extensions and themes, website permissions, modified preferences, added search engines, download history, DOM storage, security certificate and device settings, download actions, plugin settings, toolbar customizations, user styles and social features will be removed.
Note: Your old Firefox profile will be placed on your desktop in a folder named "Old Firefox Data". If the resetrefresh didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don't need this folder any longer, you should delete it as it contains sensitive information.
This article, like all Firefox support, is brought to you mostly by volunteers, who keep Mozilla proudly independent and open source. Keep browsing freely!