John Harrington reviewed Ark Bar Beach Resort Koh Samui Thailand — 3 star
Be warned! If you buy a Beer Tower at the Ark Bar. Bought first one @ 850B and staff insisted on bringing it to my table. It was so watered down that it could not even get a head no matter how i pour it. When I confronted Nuno the manager he said it must be the barrel. I ordered a bottle to show him the difference and he waffled his way through another explanation. I have been to Thailand 10 times and I know Chang Beer and what we were served was watered down.
Later I bought... another Tower from a different barman and again it was repeatedly asked that I sit and they will bring it to me. I declined and stood by watching them fill it and lo and behold it was quality Chang. As we know it.
I am not accusing the company nor the management as there is a possibility they are being scammed by some of their own staff.
Chang Beer brewery will not be pleased when they receive my detailed letter upon my return to the UK.
Ark Bar - u have a great venue and we enjoy ourselves there however you have staff members letting you down. Investigate please.