Refresh Firefox - reset add-ons and settings
(Redirected from Reset Firefox – easily fix most problems)
This feature is available on Firefox for desktop or laptop computers.
This feature has been improved in the latest version of Firefox. Update Firefox to the latest version to use the improved version.
Note: Extensions and extension data are removed.
Refresh Firefox
- Click the menu button
and then click help
.
- From the menu choose .
- If you're unable to access the menu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the button in the upper-right corner of the Troubleshooting Information page.
-
- To continue, click in the confirmation window that opens.
- Firefox will close to refresh itself. When finished, a window will list your imported information. Click and Firefox will open.
and then click help
Note: There's also a Refresh Firefox button in the Firefox Safe Mode window, if you can't start Firefox normally. If you are unable to find the Refresh Firefox button on your version of Firefox, you can also do a manual refresh by creating a new profile. See instructions on how to create a new profile.
What does the refresh feature do?
All of your Firefox settings and personal information are stored in a profile folder. The refresh feature works by creating a new profile folder for you while saving your important data.
Add-ons which are normally stored inside the Firefox profile folder, such as extensions and themes, will be removed. Add-ons stored in other locations, such as plugins, will not be removed but any modified preferences (such as plugins you have disabled) will be reset.
Firefox will save these items:
- Bookmarks
- Browsing and download history
- Passwords
- Open windows, tab groups and tabs
- Cookies
- Web form auto-fill information
- Personal dictionary
These items and settings will be removed:
- Extensions and themes, website permissions, modified preferences, added search engines, DOM storage, security certificate and device settings, download actions, plugin settings, toolbar customizations, user styles and social features will be removed.
Note: Your old Firefox profile will be placed on your desktop in a folder named "Old Firefox Data". If the resetrefresh didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don't need this folder any longer, you should delete it as it contains sensitive information.
This article, like all Firefox support, is brought to you mostly by volunteers, who keep Mozilla proudly independent and open source. Keep browsing freely!