Safety Resources
Nid yw'r dudalen cymorth ar gael yn eich iaith chi. Dewiswch o blith yr ieithoedd a gynhelir gennym ni:Gallwch gael cefnogaeth hefyd gan ddefnyddwyr eraill sy'n siarad eich iaith trwy ymweld â'n fforwm defnyddwyr.
For Myself
Here are a few things you can do to stay safe on Facebook:
- Learn how to use Facebook's privacy shortcuts and settings to comfortably share and connect with others
- Learn how to recognize sensitive content and behavior and how to report it
- Remember these simple rules about staying safe online:
- Never share your password
- Think before you post
- Adjust your privacy settings and review them often
- Only accept friend requests from people you know personally
- Report things that look suspicious
There are also several resources available to you regarding internet safety including:
- Facebook's Bullying Prevention Hub provides resources and tips that help teens, parents and educators deal with bullying behavior and its consequences.
- A Thin Line: MTV's A Thin Line campaign empowers kids to identify, respond to and stop the spread of digital abuse in their own lives and among their peers. The campaign is built on the understanding that there's a "thin line" between what may begin as a harmless joke and something that could end up having a serious impact.
- Child Exploitation and Online Protection Centre (CEOP) works to track and bring offenders to account either directly or in partnership with local and international forces.
- Childnet-int.org works to track and bring offenders to account either directly or in partnership with local and international forces.
- Commonsense.org provides trustworthy information, education and an independent voice helping kids thrive in a world of media and technology.
- ConnectSafely.org is an online forum designed to give teens and parents a voice in the public discussion about youth online. It also offers social-media safety tips for teens and parents, the latest youth-tech news and many other resources.
- Cyberbullying Research Center provides up-to-date information about the nature, extent, causes and consequences of cyberbullying among adolescents and serves as a clearinghouse of information about the ways adolescents use and misuse technology.
- FOSI.org works to make the online world safer for kids and families by identifying and promoting best practices, tools and methods that respect free expression in the field of online safety.
- NCMEC.org serves as the US’s resource on missing and sexually exploited children, providing information and resources to law enforcement and other professionals, parents and children, including child victims.
- OnguardOnline.gov is a program of the (US) Federal Trade Commission that provides practical tips from the government and technology industry on protecting against internet fraud.
- UK Council for Child Internet Safety is a collection of resources.
- WiredSafety is a nonprofit providing innovative and effective tools to help young people make wise choices in a world of media and technology. Three popular programs are STOP cyberbullying, Teenangels and WiredCops.
We worked with ConnectSafely.org on the following answer.
First, never agree to anything that makes you uncomfortable. You’re in charge of your life. Even if someone seems like a friend, they’re no friend if they’re trying to get you to do anything against your will or best interests.
It’s hard to make a good decision when you’re upset or confused, so you should be as clear as possible in your own mind about what is and isn’t in your own interests. If you need help with this, talk to someone you trust like a close friend, family member or counselor.
- If you receive any unwanted sexual comments or communication on Facebook, the best thing you can do is remove yourself from the conversation. If it doesn’t stop immediately, you should block the person and report the abusive content to Facebook.
- If someone is asking you to share nude or sexually explicit photos of yourself on Facebook, the simplest answer you can give them is, "No. It’s not allowed on Facebook." Sharing nude or sexually explicit photos on Facebook goes against our Community Standards. Learn more.
- If someone is threatening to share things you want to keep private (ex: messages, photos), asking you to send them money or anything else, you should contact local law enforcement, block the person and report them. Learn more.
- If you’re under 18 and someone’s putting pressure on you that’s sex-related, contact local law enforcement or the CyberTipline at 1-800-843-5678. They have advisers available 24/7 to help.
- If this person is a relative or someone in your household and you need help, contact local law enforcement, go to https://ohl.rainn.org/online or call the National Sexual Assault Hotline at 1-800-656-HOPE (4673).
Learn more about staying safe on Facebook. If you're a teen, parent or teacher, you may also want to view tools and tips about bullying prevention.
If someone is controlling or monitoring your activity on Facebook, you have options. Depending on the circumstances, you could change the privacy settings on your Facebook account so that this person can’t access your information. If this isn't enough, please review our information on bullying.
If this is someone you’re currently in a relationship with, it could be a sign of relationship abuse. Please call the National Domestic Violence hotline at 1-800-799-SAFE or visit the National Network to End Domestic Violence for information on what to do. If you’re not sure your computer is safe, use a friend's computer or a computer in a public place. To learn more about computer safety, visit the Center for Relationship Abuse Awareness.
We worked with ConnectSafely.org on the following answer.
If someone is threatening to share things you want to keep private, asking you to send them money or anything else, you have options:
- Report this to local law enforcement.
- Report this person to us. Sharing or threatening to share intimate images goes against our Community Standards.
- Block this person. Depending on your privacy settings, people on Facebook can see a list of your Facebook friends. Once you block someone, they no longer have access to your friend list and won't be able to start conversations with you or see things you post on your profile.
The safest thing you can do is never share something you wouldn’t want other people seeing. Remember that if somebody asks you to share something you're not comfortable with you have the right to say no. Learn more about sharing safely.
If someone has already shared something that you want to keep private, learn more about what you should do.
If you're under 18:
If you're under 18, we recommend talking with a parent or other adult you trust to help you think through what to do. You can also view tips on sharing safely and consider other resources:
- Contact a crisis hotline or chat service. These can be found all over the US and in many other countries. This is a good option if you want to remain anonymous while deciding what to do. Crisis lines can also often refer you to a victim advocate or other legal adviser near you. In the US, you can search for one by zip code or visit www.crisischat.org/.
- Talk with a victim advocate or social worker in your town or city. In the US, there are victim advocates in county offices, police stations, domestic violence prevention centers, rape crisis centers, sheriff's offices and offices of state attorneys general. Victim advocates can help you gather evidence, figure out how to keep you safe and get a civil protection or anti-stalking order against the person threatening you. If you're in the US, call the National Organization for Victim Assistance at 1-800-TRY-NOVA/800-879-6682 or go to www.trynova.org/.
- Contact a legal aid society or organization near you for free advice.
- Ask a lawyer or other counselor for advice.
- Talk to a school counselor or administrator.
We worked with ConnectSafely.org on the following answer.
If someone is threatening to share personal information about your child (asking for money or anything else), you have options. Here's what you can do:
- Report this to local law enforcement.
- Report this person to us. Sharing or threatening to share intimate images goes against our Community Standards.
- Ask your child to block this person. Depending on your privacy settings, people on Facebook can see a list of your Facebook friends. Once you block someone, they no longer have access to your friend list and won't be able to start conversations with you or see things you post on your profile.
Advice For Parents
Even when they're being threatened, young people are often reluctant to tell trusted adults about sensitive issues. Often they’re afraid or confused about what might happen next. They worry that by speaking up they could make their situation much worse — they could be judged, disciplined, made an example of or publicly criticized by adults.
There is nothing more effective than letting your children know — often and in different ways — that you are there for them no matter what and will respectfully help them work through the issue with each step you take together.
If your child is being threatened, you may need to gather more information about the situation. Get the whole story from your child’s perspective, and then talk to people you both trust to fill in gaps. A legal adviser or victim advocate can help you gather evidence that can be used in a legal case or to get a restraining order, if necessary.
We worked with ConnectSafely.org on the following answer.
Sharing nude photos or photos of a sexual nature is a violation of the Facebook Community Standards, so the simplest answer you can give someone is, “No. It’s not allowed on Facebook.” But beyond Facebook, it’s important to think about how it would impact you if nude or sexual photos of yourself got out of your control. This can happen the instant someone clicks Send. Sometimes friends make mistakes, play stupid jokes, or act in anger and share things they shouldn’t. And sometimes friends become ex-friends.
If you’re under the age of 18, it’s especially important for you to know that sharing nude or sexually explicit images of minors — on the web, on mobile phones, by mail or any other way — is illegal in most countries and could have serious legal and life-changing consequences for both the creator of the images and anyone who requests them.
The safest thing you can do is never send nude photos — or anything else you wouldn’t want other people seeing — to anyone, even if you feel very close to the person asking for them. If someone you care about asks you to send a nude photo or leave Facebook for a private web chat and you don’t want to, tell the person that it makes you feel uncomfortable. Nobody who loves or respects you will pressure or threaten you. If anyone tries to threaten or intimidate you into sending photos, just refuse. If it continues, tell someone you trust or contact your local law enforcement. Learn more about what to do if someone is threatening to share things you want to keep private.
Keep in mind that Facebook is a place to connect with friends and family you know and trust. When you accept a friend request from someone, they may see personal information you've shared on Facebook (ex: like your Facebook friends or contact info, depending on your privacy settings). You can adjust your settings, but the best way to stay safe is to only accept friend requests from people you know well outside of Facebook. You can also unfriend, block, or report someone.
If you're in immediate physical danger, please contact local law enforcement or a suicide hotline for help.
If you're going through something difficult and the threat isn't immediate, we want you to know there are things you can do right now that may help you:
- Talk to someone at a helpline
- Reach out to someone you trust
- Give yourself a break and do something that makes you feel happy and good about yourself
Talk to someone at a helpline
Suicide Prevention
- Find your local suicide hotline by viewing our full list of prevention resources. Facebook partners with over 50 expert organizations around the world.
Self-Injury
- In the US, United Kingdom and Ireland, contact Reach Out: 1-800-448-3000; http://us.reachout.com/facts/self-harm
- In Australia, contact headspace: 1800 650 890; http://headspace.org.au/get-info/self-harm
- In other countries, contact Befrienders: 1-800-448-3000; http://www.befrienders.org/about-self-harm
Eating Disorders
- In the US, contact the National Eating Disorders Association: 1-800-931-2237; info@myneda.org; www.NationalEatingDisorders.org
- Take a free, anonymous online assessment to help you understand your risk of an eating disorder
Reach out to someone you trust
Contact someone you trust, like a family member, friend, counselor or teacher, and ask them to let you share what’s on your mind. For example, you could say, "I'm going through something difficult and was hoping to talk to you about it. If that's OK with you, can you take some time to listen?"
Give yourself a break and do something that makes you feel happy and good about yourself
It can be difficult to focus when you're overwhelmed or can't find a solution to a problem right away. Stop for a moment, take a deep breath and give yourself a break from your feelings.
Try some of these tips from self-care experts at Forefront and the National Suicide Prevention Lifeline.
Get out for a while:- Go for a walk, jog or bike ride
- Go to the movies
- Visit somewhere new, like a coffee shop or museum or park you've never been
- Draw something simple
- Make a nice meal
- Write a short story
- Meditate or do yoga
- Take a hot shower
- Listen to your favorite songs
- Look at the clouds
- Read a book, magazine or blog post
- Take a nap
If the tips above don't work for you, see more things you can do right now.
You can also learn more about dealing with suicidal thoughts and find local self-care experts.
If you have a friend who’s having thoughts about suicide or self-injury, you can share these resources with them as well.
Suicide hotlines provide help to those in need. Contact a hotline if you need support yourself or need help supporting a friend. If you're concerned about a friend, please encourage the person to contact a hotline as well.
- Worldwide
- Befrienders
- http://www.befrienders.org
- Yr Unol Daleithiau
- National Suicide Prevention Lifeline
- http://www.suicidepreventionlifeline.org
- 1 800 273 TALK (8255)
- Veteran Crisis Line (for active U.S. service members, veterans, and family members)
- http://www.veteranscrisisline.net
- 1 800 273 8255
- SMS: 838255
- The Trevor Project (for LGBT youth, friends and family members)
- http://www.thetrevorproject.org
- 1 866 488 7386
- Crisis Text Line
- SMS: Text "HERE" to 741-741
- Canada
- Kids Help Phone (for youth under 20)
- 1-800-668-6868
- For people over 20, find a crisis centre that serves your area:
- http://suicideprevention.ca/need-help/
- Y Deyrnas Unedig / Iwerddon
- Samaritans
- http://www.samaritans.org
- 116 123
jo@samaritans.org
- Yr Almaen
- Telefonseelsorge
- http://www.telefonseelsorge.de
- https://chat.telefonseelsorge.org (chat support)
- 0800 111 0 111
- 0800 111 0 222
- Nummer gegen Kummer
- https://www.nummergegenkummer.de
- 0800 111 0 550 (adults)
- 0800 111 0 333 (teens)
- Awstralia
- Lifeline Australia
- http://www.lifeline.org.au
- 13 11 14
- Kids Helpline
- http://www.kidshelp.com.au
- 1800 55 1800
- Headspace (ages 12-25)
- http://headspace.org.au/
- beyondblue
- http://bb.org.au/1lmergR (Email any time or chat online between 3:00 PM - midnight AET)
- 1300 22 4636
- Awstria
- Rat auf Draht
- http://rataufdraht.orf.at
- 147
- Gwlad Belg
- Centrum Ter Preventie Van Zelfdoding
- http://www.zelfmoord1813.be
- 1813
- Centre de Prévention du Suicide
- http://www.preventionsuicide.be
- 0800 32 123
- Brasil
- CVV
- http://www.cvv.org.br
- http://www.cvv.org.br/chat.php (chat support)
- 141
atendimento@cvv.org.br
- Chile
- Todo Mejora
- https://todomejora.org/apoyo/ (email or chat support)
- Czech Republic
- Linka bezpečí
- http://www.linkabezpeci.cz
- 116 111
- Pražská linka důvěry
- 222 580 697
- Linka důvěry Ostrava
- http://www.mnof.cz/linka_duvery
- 596 618 908
- 737 267 939
- Linka duševní tísně Most
- http://www.mostknadeji.eu/linka-dusevni-tisne
- 476 701 444 (from 9:00 AM to 9:00 PM)
- Skype: ldt.most
- Linka důvěry DKC
- 241 484 149
- Skype: ld_dkc
- Denmarc
- Livslinien
- http://www.livslinien.dk
- 70 201 201 (open daily from 11:00-23:00)
- BørneTelefonen
- https://bornetelefonen.dk/ring
- 116 111 (open daily from 11:00-23:00)
- Y Ffindir
- Suomen Mielenterveysseura
- http://www.mielenterveysseura.fi
- 010 195 202
- Ffrainc
- S.O.S Amitié
- http://www.sos-amitie.com
- 01 42 96 26 26
- Ghana
- Step To Life Foundation Ghana
- 0244239629
- Gwlad Groeg
- Suicide Prevention Centre Klimaka NGO
- 1018
- Hamogelo (for teens under 18)
- http://www.hamogelo.gr/37.1/Ethnikh-thlefonikh-grammh-gia-ta-poidia-SOS-1056
- 1056
- Hong Kong
- The Samaritan Befrienders Hong Kong (香港撒瑪利亞防止自殺會)
- http://www.help4suicide.com.hk
- http://www.sbhk.org.hk
- 2389 2222
soulbox@sbhk.org.hk
- The Samaritans Hong Kong (香港撒瑪利亞會)
- http://www.samaritans.org.hk
- 2896 0000
- Hwngari
- LESZ
- http://www.sos505.hu
- 116 123
sos@sos505.hu
- India
- AASRA
- http://www.aasra.info
- 91-22-27546669
aasrahelpline@yahoo.com
- The Live Love Laugh Foundation
- 022-25521111
icall@tiss.edu
- Israel
- ERAN
- http://www.eran.org.il
- 1201
- SAHAR
- http://www.sahar.org.il (Hebrew)
- http://www.sahar.org.il/?categoryId=63068 (Arabic)
- Yr Eidal
- Telefono Azzurro (for teens under 18)
- http://www.azzurro.it
- http://www.azzurro.it/chat.html (chat support)
- 19696
- Telefono Amico
- http://www.telefonoamico.it
- 199 284 284
- Siapan
- TELL Tokyo English Lifeline
- http://www.telljp.com
- 03-5774-0992
- Kenya
- Befrienders Kenya
- https://www.befrienderskenya.org (chat support)
- Call or text +254 722178177 (from 7:00 AM to 9:00 PM)
- Call or text +254 736542304 (from 7: 00 AM to 9:00 PM)
befrienderskenya@gmail.com
- Latfia
- Skalbes
- http://www.skalbes.lv
- 371 67222922 (from 9:00 to 17:00)
- 371 27722292 (from 9:00 to 17:00)
- Lithiwania
- Lithuanian Association of Emotional Support Lines
- http://www.klausau.lt
- Vaikų Linija (Child line)
- http://www.vaikulinija.lt
- 116 111 (from 11:00 AM to 9:00 PM)
- Jaunimo Linija (Youth line)
- http://www.jaunimolinija.lt/laiskai/
- 8 800 28888
- Vilties Linija (Hope line)
- http://www.kpsc.lt/vilties_linija.html
- 116 123
vilties.linija@gmail.com
- Pagalbos Moterims Linija (Women’s line)
- http://www.moteriai.lt
- 8 800 66366 (from 10:00 AM to 9:00 PM)
pagalba@moteriai.lt
- Linija Doverija (Trust Line)
- 8 800 77277 (Monday - Friday, 4:00 PM to 8:00 PM)
- Lwcsembwrg
- SOS Détresse – Hëllef iwwer Telefon
- http://www.454545.lu
- 454545
- Kanner-Jugendtelefon
- http://www.kjt.lu
- 116 111
- Mecsico
- Instituto Hispanoamericano de Suicidologia, A.C
- +5255 46313300
info@suicidiologia.com.mx
- Decide Vivir México, A.C.
decidevivermexico@gmail.com
- Yr Iseldiroedd
- 113Online
- http://www.113online.nl
- 0900-0113 (free, anonymous 24 hour hotline)
- Seland Newydd
- Depression Hotline
- http://www.depression.org.nz
- 0800 111 757
- The Lowdown
- http://www.thelowdown.co.nz
- SMS: 5626
- Youthline
- http://www.youthline.co.nz
- 0800 376 633
- SMS: 234
talk@youthline.co.nz
parenttalk@youthline.co.nz
- Lifeline Aotearoas Suicide Prevention Helpline
- 0508 828 865
- Nigeria
- Nigeria Suicide Prevention Initiative - NSPI
- http://www.facebook.com/nspinitiative/
- +234 (0)809210643
nspinitiative@gmail.com
- Norwy
- Kirkens SOS
- http://www.kirkens-sos.no
- http://www.soschat.no/chat (chat support)
- 224 00 040 (from 11:00 to 23:00)
- Mental Helse Hjelpetelefonen
- 116 123
- Sidetmedord.no
- http://www.sidetmedord.no (chat support)
- ROS –Rådgivning om spiseforstyrrelser
- http://www.facebook.com/nettros.no (chat support)
- 948 17 818
info@nettros.no
- Gwlad Pwyl
- Telefon Zaufania dla Dzieci i Młodzieży (hotline for children and youth)
- http://www.116111.pl/napisz (chat support)
- 116 111
- Portiwgal
- SOS VOZ AMIGA
- http://www.sosvozamiga.org
- 21 354 45 45 (16h-24h)
- 91 280 26 69 (16h-24h)
- 96 352 46 60 (16h-24h)
- Serbia
- Centar Srce
- http://www.centarsrce.org
- 0800 300 303
vanja@centarsrce.org
- Singapôr
- Samaritans of Singapore (新加坡援人協會)
- http://samaritans.org.sg
- 1800 221 4444
pat@samaritans.org.sg
- De Affrica
- The South African Depression and Anxiety Group (SADAG)
- http://www.sadag.org
- 0800 567 567
- 0800 70 80 90
- 0800 12 13 14
- SMS: 31393
- De Korea
- HopeClick
- http://www.hopeclick.or.kr
- 중앙자살예방센터 (Korea Suicide Prevention Center)
- http://www.spckorea.or.kr
- +82 2-2203-0053
spc@spckorea.or.kr
- 보건복지부 보건복지콜센터 (Ministry of Health & Welfare Call Center)
- 129 (24시간 위기상담 / 24 hour hotline)
- 정신건강증진센터 정신건강위기상담전화 (Mental Health Center Crisis Counseling)
- 1577-0199 (24시간 위기상담 / 24 hour hotline)
- Sbaen
- Teléfono de la Esperanza
- http://telefonodelaesperanza.org
- 902500002
- Sweden
- Mind
- https://mind.se/
- https://mind.se/sjalvmordslinjen/ (chat support)
- 90101
- Y Swistir
- Tel 143
- http://www.143.ch
- https://www.143.ch/Beratung/Chat-Kontakt (chat support)
- 143
- Taiwan
- Taiwan Suicide Prevention Center (台灣自殺防治中心)
- http://www.tspc.tw
- 0800 788 995
The Facebook Network of Support (NOS) is comprised of five leading LGBT (lesbian, gay, bisexual, transgender) advocacy organizations in conjunction with MTV’s "A Thin Line" campaign. These organizations serve in a consultative capacity to Facebook on issues like anti-gay bullying. Learn more about these organizations:
- The Gay & Lesbian Alliance Against Defamation (GLAAD) amplifies the voice of the LGBT community by empowering real people to share their stories, holding the media accountable for the words and images they present, and helping grassroots organizations communicate effectively.
- The Gay, Lesbian, and Straight Education Network (GLSEN) strives to assure that each member of every school community is valued and respected regardless of sexual orientation or gender identity/expression.
- The Human Rights Campaign (HRC) is America's largest civil rights organization working to achieve lesbian, gay, bisexual and transgender equality.
- MTV's A Thin Line Campaign empowers young people nationwide to draw their own line between digital use and digital abuse – including cyberbullying, sexting and all types of digital harassment.
- Parents, Families, and Friends of Lesbians and Gays (PFLAG)) promotes the health and well-being of lesbian, gay, bisexual and transgender persons, their families and friends.
- The Trevor Project is the leading national organization focused on crisis and suicide prevention efforts among lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth.
For a Friend
If someone reaches out to you for help, respond and let them know you’re there for them. The best protection against bullying is to learn how to recognize it and deal with it. Here are some tips about what you should — and shouldn’t — do if your friend is being bullied:
- Document and report it. Help your friend report the post to Facebook. You may also want to take screenshots of any abusive posts, comments or messages in case there's an ongoing issue or you need to show them to someone later. Your friend may also want to unfriend or block this person.
- Offer support. Ask your friend what you can do to support them, but don’t speak for your friend unless they ask you to.
- Stay calm. Try to help your friend avoid escalating the problem or acting aggressively. If you and your friend agree that the incident wasn’t a big deal, suggest they let it go. Bullies are often just looking for a reaction, so don’t give them one.
- Remind your friend they're not alone. Let your friend know that you want to help them handle this. Remind your friend that they haven’t done anything to deserve this and that bullying can happen to anyone.
- Don’t keep it a secret. If your friend needs additional support, encourage them to reach out to someone they trust to talk about the situation. If you’re worried about your friend’s safety, tell someone immediately.
If you're a teen, parent or teacher, visit Facebook's Bullying Prevention Hub for more information, tools and resources.
We worked on the following answer with the National Eating Disorders Association and Dr. Nancy Zucker, Associate Professor of Psychology and Neuroscience at Duke.
If a friend posted something that suggests they may have an eating disorder and need help, we ask that you report the post to us so we can reach out to them and offer support. Please note that we'll remove content that promotes or encourages eating disorders. You can visit our Community Standards to learn more.
You can also offer support. Here are some tips about what you should — and shouldn’t — do if you think your friend may be struggling with an eating disorder:
Do:
- Check in with your friend about how they’re feeling. For example, you could say, "How have you been doing lately? I’m always happy to listen if there’s anything you need to talk about."
- Use "I" statements. For example, you could say, "I'm concerned because you didn’t eat breakfast and lunch."
- If your friend doesn’t want to share or says there’s no reason for you to be concerned, let them know that you care and will be happy to listen if they ever need to talk.
- Spend time with your friend to show that you care about them (ex: talk, watch a movie).
- Set an example with your own life. Also, don’t make negative comments about your own or other people’s appearances.
- If your friend says they're not doing well, ask them if they’ve considered talking with a counselor, doctor, nutritionist or other health professional. For example, you could say, "I don't know if this will help, but have you considered talking to a doctor about this?" You can also suggest that they take a free, anonymous online assessment to help them understand their risk of an eating disorder.
Don't:
- Use accusatory "you" statements, like "You’re not taking care of yourself."
- Place shame, blame or guilt on your friend about their appearance or actions.
- Give simple solutions, like "If you’d stop dieting, everything would be fine!"
- Expect to cure your friend.
For more information about eating disorders, contact the National Eating Disorders Association:
- www.nationaleatingdisorders.org
1-800-931-2237
info@myneda.org
If someone you know is in immediate physical danger, please contact local law enforcement for help.
If the threat of physical danger isn't immediate, there are things you can do to help:
- Report the content to us so we can reach out to this person with information that may be helpful to them
- Find a local helpline in your country and share resources and contact information that this person may find helpful
- Provide support to this person or contact a family member, friend, counselor or teacher, who may be able to provide support
Share Resources
Suicide Prevention
- Find your local suicide hotline by viewing our full list of prevention resources. Facebook partners with over 50 expert organizations around the world.
Self-Injury
- In the US, United Kingdom and Ireland, contact Reach Out: 1-800-448-3000; http://us.reachout.com/facts/self-harm
- For other countries, contact Befrienders: 1-800-448-3000; http://www.befrienders.org/about-self-harm
Eating Disorders
- In the US, contact the National Eating Disorders Association: 1-800-931-2237; info@myneda.org; www.NationalEatingDisorders.org
- Learn how you can help a friend who posted something that suggests they may have an eating disorder
Provide Support
- Take the experience seriously and view resources for responding to suicide warning signals
- If possible, make sure your friend doesn’t have easy access to firearms or large doses of medication
- Listen carefully, communicate care and avoid offering solutions unless your friend asks
- Validate your friend's emotions and let them know they're important to you
- Be available, both today and in the future. Follow up with your friend regularly to show that you care
Suicide hotlines provide help to those in need. Contact a hotline if you need support yourself or need help supporting a friend. If you're concerned about a friend, please encourage the person to contact a hotline as well.
- Worldwide
- Befrienders
- http://www.befrienders.org
- Yr Unol Daleithiau
- National Suicide Prevention Lifeline
- http://www.suicidepreventionlifeline.org
- 1 800 273 TALK (8255)
- Veteran Crisis Line (for active U.S. service members, veterans, and family members)
- http://www.veteranscrisisline.net
- 1 800 273 8255
- SMS: 838255
- The Trevor Project (for LGBT youth, friends and family members)
- http://www.thetrevorproject.org
- 1 866 488 7386
- Crisis Text Line
- SMS: Text "HERE" to 741-741
- Canada
- Kids Help Phone (for youth under 20)
- 1-800-668-6868
- For people over 20, find a crisis centre that serves your area:
- http://suicideprevention.ca/need-help/
- Y Deyrnas Unedig / Iwerddon
- Samaritans
- http://www.samaritans.org
- 116 123
jo@samaritans.org
- Yr Almaen
- Telefonseelsorge
- http://www.telefonseelsorge.de
- https://chat.telefonseelsorge.org (chat support)
- 0800 111 0 111
- 0800 111 0 222
- Nummer gegen Kummer
- https://www.nummergegenkummer.de
- 0800 111 0 550 (adults)
- 0800 111 0 333 (teens)
- Awstralia
- Lifeline Australia
- http://www.lifeline.org.au
- 13 11 14
- Kids Helpline
- http://www.kidshelp.com.au
- 1800 55 1800
- Headspace (ages 12-25)
- http://headspace.org.au/
- beyondblue
- http://bb.org.au/1lmergR (Email any time or chat online between 3:00 PM - midnight AET)
- 1300 22 4636
- Awstria
- Rat auf Draht
- http://rataufdraht.orf.at
- 147
- Gwlad Belg
- Centrum Ter Preventie Van Zelfdoding
- http://www.zelfmoord1813.be
- 1813
- Centre de Prévention du Suicide
- http://www.preventionsuicide.be
- 0800 32 123
- Brasil
- CVV
- http://www.cvv.org.br
- http://www.cvv.org.br/chat.php (chat support)
- 141
atendimento@cvv.org.br
- Chile
- Todo Mejora
- https://todomejora.org/apoyo/ (email or chat support)
- Czech Republic
- Linka bezpečí
- http://www.linkabezpeci.cz
- 116 111
- Pražská linka důvěry
- 222 580 697
- Linka důvěry Ostrava
- http://www.mnof.cz/linka_duvery
- 596 618 908
- 737 267 939
- Linka duševní tísně Most
- http://www.mostknadeji.eu/linka-dusevni-tisne
- 476 701 444 (from 9:00 AM to 9:00 PM)
- Skype: ldt.most
- Linka důvěry DKC
- 241 484 149
- Skype: ld_dkc
- Denmarc
- Livslinien
- http://www.livslinien.dk
- 70 201 201 (open daily from 11:00-23:00)
- BørneTelefonen
- https://bornetelefonen.dk/ring
- 116 111 (open daily from 11:00-23:00)
- Y Ffindir
- Suomen Mielenterveysseura
- http://www.mielenterveysseura.fi
- 010 195 202
- Ffrainc
- S.O.S Amitié
- http://www.sos-amitie.com
- 01 42 96 26 26
- Ghana
- Step To Life Foundation Ghana
- 0244239629
- Gwlad Groeg
- Suicide Prevention Centre Klimaka NGO
- 1018
- Hamogelo (for teens under 18)
- http://www.hamogelo.gr/37.1/Ethnikh-thlefonikh-grammh-gia-ta-poidia-SOS-1056
- 1056
- Hong Kong
- The Samaritan Befrienders Hong Kong (香港撒瑪利亞防止自殺會)
- http://www.help4suicide.com.hk
- http://www.sbhk.org.hk
- 2389 2222
soulbox@sbhk.org.hk
- The Samaritans Hong Kong (香港撒瑪利亞會)
- http://www.samaritans.org.hk
- 2896 0000
- Hwngari
- LESZ
- http://www.sos505.hu
- 116 123
sos@sos505.hu
- India
- AASRA
- http://www.aasra.info
- 91-22-27546669
aasrahelpline@yahoo.com
- The Live Love Laugh Foundation
- 022-25521111
icall@tiss.edu
- Israel
- ERAN
- http://www.eran.org.il
- 1201
- SAHAR
- http://www.sahar.org.il (Hebrew)
- http://www.sahar.org.il/?categoryId=63068 (Arabic)
- Yr Eidal
- Telefono Azzurro (for teens under 18)
- http://www.azzurro.it
- http://www.azzurro.it/chat.html (chat support)
- 19696
- Telefono Amico
- http://www.telefonoamico.it
- 199 284 284
- Siapan
- TELL Tokyo English Lifeline
- http://www.telljp.com
- 03-5774-0992
- Kenya
- Befrienders Kenya
- https://www.befrienderskenya.org (chat support)
- Call or text +254 722178177 (from 7:00 AM to 9:00 PM)
- Call or text +254 736542304 (from 7: 00 AM to 9:00 PM)
befrienderskenya@gmail.com
- Latfia
- Skalbes
- http://www.skalbes.lv
- 371 67222922 (from 9:00 to 17:00)
- 371 27722292 (from 9:00 to 17:00)
- Lithiwania
- Lithuanian Association of Emotional Support Lines
- http://www.klausau.lt
- Vaikų Linija (Child line)
- http://www.vaikulinija.lt
- 116 111 (from 11:00 AM to 9:00 PM)
- Jaunimo Linija (Youth line)
- http://www.jaunimolinija.lt/laiskai/
- 8 800 28888
- Vilties Linija (Hope line)
- http://www.kpsc.lt/vilties_linija.html
- 116 123
vilties.linija@gmail.com
- Pagalbos Moterims Linija (Women’s line)
- http://www.moteriai.lt
- 8 800 66366 (from 10:00 AM to 9:00 PM)
pagalba@moteriai.lt
- Linija Doverija (Trust Line)
- 8 800 77277 (Monday - Friday, 4:00 PM to 8:00 PM)
- Lwcsembwrg
- SOS Détresse – Hëllef iwwer Telefon
- http://www.454545.lu
- 454545
- Kanner-Jugendtelefon
- http://www.kjt.lu
- 116 111
- Mecsico
- Instituto Hispanoamericano de Suicidologia, A.C
- +5255 46313300
info@suicidiologia.com.mx
- Decide Vivir México, A.C.
decidevivermexico@gmail.com
- Yr Iseldiroedd
- 113Online
- http://www.113online.nl
- 0900-0113 (free, anonymous 24 hour hotline)
- Seland Newydd
- Depression Hotline
- http://www.depression.org.nz
- 0800 111 757
- The Lowdown
- http://www.thelowdown.co.nz
- SMS: 5626
- Youthline
- http://www.youthline.co.nz
- 0800 376 633
- SMS: 234
talk@youthline.co.nz
parenttalk@youthline.co.nz
- Lifeline Aotearoas Suicide Prevention Helpline
- 0508 828 865
- Nigeria
- Nigeria Suicide Prevention Initiative - NSPI
- http://www.facebook.com/nspinitiative/
- +234 (0)809210643
nspinitiative@gmail.com
- Norwy
- Kirkens SOS
- http://www.kirkens-sos.no
- http://www.soschat.no/chat (chat support)
- 224 00 040 (from 11:00 to 23:00)
- Mental Helse Hjelpetelefonen
- 116 123
- Sidetmedord.no
- http://www.sidetmedord.no (chat support)
- ROS –Rådgivning om spiseforstyrrelser
- http://www.facebook.com/nettros.no (chat support)
- 948 17 818
info@nettros.no
- Gwlad Pwyl
- Telefon Zaufania dla Dzieci i Młodzieży (hotline for children and youth)
- http://www.116111.pl/napisz (chat support)
- 116 111
- Portiwgal
- SOS VOZ AMIGA
- http://www.sosvozamiga.org
- 21 354 45 45 (16h-24h)
- 91 280 26 69 (16h-24h)
- 96 352 46 60 (16h-24h)
- Serbia
- Centar Srce
- http://www.centarsrce.org
- 0800 300 303
vanja@centarsrce.org
- Singapôr
- Samaritans of Singapore (新加坡援人協會)
- http://samaritans.org.sg
- 1800 221 4444
pat@samaritans.org.sg
- De Affrica
- The South African Depression and Anxiety Group (SADAG)
- http://www.sadag.org
- 0800 567 567
- 0800 70 80 90
- 0800 12 13 14
- SMS: 31393
- De Korea
- HopeClick
- http://www.hopeclick.or.kr
- 중앙자살예방센터 (Korea Suicide Prevention Center)
- http://www.spckorea.or.kr
- +82 2-2203-0053
spc@spckorea.or.kr
- 보건복지부 보건복지콜센터 (Ministry of Health & Welfare Call Center)
- 129 (24시간 위기상담 / 24 hour hotline)
- 정신건강증진센터 정신건강위기상담전화 (Mental Health Center Crisis Counseling)
- 1577-0199 (24시간 위기상담 / 24 hour hotline)
- Sbaen
- Teléfono de la Esperanza
- http://telefonodelaesperanza.org
- 902500002
- Sweden
- Mind
- https://mind.se/
- https://mind.se/sjalvmordslinjen/ (chat support)
- 90101
- Y Swistir
- Tel 143
- http://www.143.ch
- https://www.143.ch/Beratung/Chat-Kontakt (chat support)
- 143
- Taiwan
- Taiwan Suicide Prevention Center (台灣自殺防治中心)
- http://www.tspc.tw
- 0800 788 995
If you've encountered a direct threat of suicide on Facebook, please contact law enforcement or a suicide hotline immediately.
The Trevor Project specializes in suicide prevention for LGBT youth and offers a lifeline that people in the US can contact by calling 1-866-488-7386. The Trevor Project also offers resources for concerned friends and family members of LGBT youth. Learn more about The Trevor Project on their website: http://www.thetrevorproject.org/.
The Facebook Network of Support (NOS) is comprised of five leading LGBT (lesbian, gay, bisexual, transgender) advocacy organizations in conjunction with MTV’s "A Thin Line" campaign. These organizations serve in a consultative capacity to Facebook on issues like anti-gay bullying. Learn more about these organizations:
- The Gay & Lesbian Alliance Against Defamation (GLAAD) amplifies the voice of the LGBT community by empowering real people to share their stories, holding the media accountable for the words and images they present, and helping grassroots organizations communicate effectively.
- The Gay, Lesbian, and Straight Education Network (GLSEN) strives to assure that each member of every school community is valued and respected regardless of sexual orientation or gender identity/expression.
- The Human Rights Campaign (HRC) is America's largest civil rights organization working to achieve lesbian, gay, bisexual and transgender equality.
- MTV's A Thin Line Campaign empowers young people nationwide to draw their own line between digital use and digital abuse – including cyberbullying, sexting and all types of digital harassment.
- Parents, Families, and Friends of Lesbians and Gays (PFLAG)) promotes the health and well-being of lesbian, gay, bisexual and transgender persons, their families and friends.
- The Trevor Project is the leading national organization focused on crisis and suicide prevention efforts among lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth.
If a friend or family member is planning suicide or you've seen a direct threat of suicide on Facebook, please contact your local emergency services or a suicide hotline immediately. We also ask that you tell us if you see something that suggests suicide or self-injury on Facebook.
The Veterans Crisis Line provides customized support to members of the military community, including veterans, active duty service members and their families. Support is available 24 hours a day, 7 days a week, 365 days a year.
You can contact them by:
- Calling their toll-free hotline at 1-800-273-8255 and press 1
- Visiting http://www.veteranscrisisline.net/ to chat online
- Sending a text message to 838255
Additional resources available to the military community include:
- The Veterans Crisis Line
- The Wounded Warrior Project Restore Warriors (TM) provides support for veterans and families who are dealing with combat stress, PTSD or TBI
- TAPS: Tragedy Assistance Program for Survivors provides support for families and loved ones who have lost someone who was in the military service