Yale University, Yale School of Management

Achieving the Triple Aim in the Evolving Healthcare Industry

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About the course

Executives throughout the healthcare industry are being asked to increase quality while cutting costs and improving accessibility. Achieving this “Triple Aim” requires the ability to pull a variety of levers to improve an organization’s performance across each of these three dimensions. It is also crucial to understand why healthcare organizations need to evolve and how the U.S. healthcare policy landscape is shifting.

The Yale School of Management’s three-day program on achieving the Triple Aim features some of Yale’s most accomplished faculty members and healthcare leaders, sharing their insights and research on what drives costs, prices, quality, and access. You’ll explore business case studies that showcase the successful transformation of health care organizations, develop management skills, and also gain an understanding of the frameworks necessary for leading a transformation. This program is an extraordinary opportunity to network with peers and faculty.

Who should attend

Medical administrators who are:
• in transformational leadership positions
• driving changes due to the Affordable Care Act
• committed to providing access to a ordable, high quality healthcare care
Including:
• Chiefs of clinical divisions
• Chairs and vice chairs of clinical departments
• Medical directors
• Associate deans for clinical affairs
• Nursing officers
• Senior vice presidents, vice presidents, and executives in healthcare delivery organizations

Learning outcomes

This program will deliver new skills and insights to apply immediately. After attending, you will be able to:
• Pull the levers to achieve the Triple Aim objectives in your healthcare organization
• Lead a team in a transformational effort


Course information from Yale University, Yale School of Management

Please note that instructors are subject to change and not all instructors teach in each session of the program.

Professor Zack Cooper

Assistant Professor

Assistant Professor of Health Policy and of Economics; Director of Health Policy, Institution for Social and Policy Studies (ISPS)

Fiona Scott Morton

Theodore Nierenberg Professor of Economics

FIONA M. SCOTT MORTON IS THE THEODORE NIERENBERG PROFESSOR OF ECONOMICS at the Yale University School of Management where she has been on the faculty since 1999. Her area of academic research is empirical industrial organization, with a focus on empirical studies of competition in areas such as pricing, entry, and product differentiation. Her published articles range widely across industries, from magazines, to shipping, to pharmaceuticals, to internet retailing, and are published in leading economics journals. From 2011-12 Professor Scott Morton served as the Deputy Assistant Attorney General for Economics at the Antitrust Division of the U.S. Department of Justice, where she helped enforce the nation’s antitrust laws. At Yale SOM she teaches courses in the area of competitive strategy. She served as Associate Dean from 2007-10 and in 2007 she won the School’s teaching award. She has served in an editing role on various academic economics journals, has won several research grants from the National Science Foundation, and is a Research Associate at NBER. Professor Scott Morton has a BA from Yale and a PhD from MIT, and previously taught at the Graduate Schools of Business at the University of Chicago and Stanford University. She is a frequent speaker at seminars and conferences across the United States and Europe. Professor Scott Morton lives in New Haven, Connecticut with her husband and three children.

Susannah Bernheim

Director, Quality Measurement

Susannah M. Bernheim, MD, MHS is Director of Quality Measurement at the Yale/Yale-New Haven Hospital Centers for Outcomes Research and Evaluation (CORE) and Clinical Instructor in the Section of General Internal Medicine at the Yale University School of Medicine in New Haven, CT. She completed her undergraduate degrees at Yale University and her MD at the University of California, San Francisco. After completing her post-graduate training in Family Medicine at the University of California, San Francisco, Dr. Bernheim was a fellow in the Robert Wood Johnson Clinical Scholars program at Yale University, earning a Master’s degree in Health Sciences Research and completing an additional year of research training in the Section of Geriatrics as a fellow in Geriatric Clinical Epidemiology and Aging Related Research. She spent two years as Deputy Director of Performance Management at the Yale-New Haven Health System before joining CORE. At CORE Dr. Bernheim helps lead research funded by the Centers for Medicare and Medicaid Studies on quality of care at U.S. hospitals and studies socioeconomic disparities in health and health care.

Ingrid Nembhard

Associate Professor of Public Health and Management

PROFESSOR NEMBHARD’S RESEARCH FOCUSES ON ORGANIZATIONAL LEARNING IN HEALTH CARE, with an emphasis on understanding the effects of intra- and inter-organizational relationships, leadership behavior, team learning strategies and project management on quality improvement efforts and clinical outcomes. She integrates knowledge of organizational behavior, organizational theory and health services research to answer questions about managing learning, change and innovation within health care delivery organizations.

Yale School of Management

165 Whitney Avenue
New Haven, CT 06511
United States
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