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Gulliver

Business travel

  • The weigh forward

    MasterCard could estimate passengers’ weight for airlines based on what they buy

    by A.W. | WASHINGTON, DC

    FIRMS must tread lightly around the subject of their customers’ weight. It is a sensitive subject for many. Still, a lot of organisations would like to be able to size up those who use their services.

    MasterCard, a credit-card company, has filed a patent application for what it describes as “a system, method, and computer-readable storage medium configured to analyse the physical size of payment accountholders based on payment transactions, and allowing a transportation provider to apply the physical size of payment accountholders to seating”. In plain English, the firm plans to estimate its customers’ size and weight based on their clothing and shoe purchases.

  • Little pascals

    Plastic planes will allow airlines to increase cabin pressure

    by A.W. | WASHINGTON, DC

    A FELLOW Gulliver, cheery chap that he is, kicked off the new year explaining why 2017 might be even worse for business travellers than the year we have just put behind us. The reasons are largely geopolitical: the fallout from Brexit, the uncertainty surrounding soon-to-be-President Donald Trump, the likely rise in oil prices, the Chinese economic slowdown and the threat of terror. But there’s one trend that could have a pleasant effect on travel, making flying more comfortable despite efforts by airlines to pack passengers in tighter and charge for the most basic amenities. No doubt you’ve beaten me to it: carbon-reinforced plastic composites.

  • Flying solo together

    Virtual-reality headsets on planes mean we can isolate ourselves from irritating cabin-mates

    by A.W. | WASHINGTON, DC

    IN THE early days of commercial flight, people would dress up to take to the air and marvel at the fact that they, members of a heretofore land-bound species, were flying through the sky. Nowadays we clamour for the opposite mindset: one in which we do our best to pretend we are not flying at all.

    Such denial has moved a step closer. A French startup called SkyLights has produced a 3-D virtual-reality (VR) headset, with noise-cancelling headphones, that envelops travellers in a cinematic world completely removed from their airborne surroundings. In mid-December, XL Airways, a French low-cost carrier, became the first airline to offer SkyLights to flyers.

  • Annus Horribilis

    2017 might be even worse for business travellers than 2016

    by J.J.C.

    THE YEAR 2016 was not a great one for business travellers. In Britain, the Brexit referendum and related collapse in the value of the pound made travelling abroad costly; transport strikes meant getting around was an ordeal for those who stayed put. In continental Europe, terror attacks targeted airports and tourist spots, while striking workers blockaded sea ports, grounded airlines and nobbled the air-traffic control system. America, meanwhile, had to deal with mammoth security lines at airports and Asian travellers had to contend with a slowdown in China, the world’s biggest business-travel market.

    Sadly, 2017 does not look like it is going to be any better.

  • America’s future: No one in the driver’s seat

    Why President Trump might be a boon for autonomous vehicles

    by A.W. | WASHINGTON, DC

    DONALD TRUMP’S election has generated much uncertainty about the future of travel to America, but one group of travellers might have reason to celebrate: those who hope to ride in driverless cars.

    The Obama administration hasn’t exactly cracked down on this emerging technology. The 15-point guidelines released in September by the National Highway Traffic Safety Administration, which cover everything from data protection to allowing a sober person to take control of the vehicle in the event of a malfunction, are voluntary for now, although the agency does plan to formalise them soon.

  • A borderless world

    A domestic flight in Libya turns into a European hijacking crisis

    by M.R.

    NEWS that a domestic flight operated by Afriqiyah Airways, a state-owned Libyan airline, has been hijacked and flown to Europe should shock and appal an industry that has, since 9/11, spared no expense to end the scourge of such horrors. Events are still unfolding, but it is clear that two men claiming to have grenades forced the aircraft, an Airbus A320, to bypass its intended destination of Tripoli and fly on to Malta, the tiny Mediterranean island nation situated between Libya and Italy. Few details have emerged about the motives or demands of the hijackers. But, at the time of writing, all passengers and some crew had been released, signalling a peaceful end to the crisis.

  • Holiday blues

    More Americans will be flying over Christmas. Can airports cope?

    by A.W. | WASHINGTON, DC

    SOME 45.2m passengers are expected to fly on America's airlines during the three-week holiday season that began last Friday. That is 3.5% more than flew during the same period last year, adding volume to an already-high baseline: the days around Christmas and New Year typically see 23% more travel than the rest of the year.

    That is likely to exacerbate the woes that plagued American airports in 2016 even when travel volumes were normal. The main problem has been that the Transportation Security Administration (TSA), in its wisdom, cut the number of screeners at security checkpoints.

  • Flying while Muslim

    A YouTube star says he was forced off a flight for speaking Arabic

    by M.R.

    DELTA AIR LINES found itself at the centre of a social-media storm when Adam Saleh, a YouTube personality who posts about life as a Muslim American, was removed from one of its flights for—apparently—no greater crime than speaking Arabic. Mr Saleh is not the first passenger of Middle Eastern descent to allege discriminatory treatment by airline staff and passengers. But, true to his profession, he may be the first to have recorded an encounter in real time (see link). At the time of writing, nine hours after disembarkation, his video had been retweeted an incredible 556,000 times on Twitter.

  • Stocking up

    The best cities for some last-minute Christmas shopping

    by J.J.C.

    CHRISTMAS in New York is a time when, in the words of Meyer Berger, the city tries “to match the gems from her endless treasure chest against the winking and sparking brilliants in Heaven's vault”. Only grinches fail to succumb to the seasonal spirit when the snow is falling in Manhattan, the steam is rising from the pavements and the lights twinkle. For many, though, Christmas means one thing: the chance to shop. New York may be magical, but is it the best place to stock up on gifts? Gulliver decided to compare the Big Apple with other shopping draws around the world. 

    To be a good place to shop, a city first needs a wide selection of things to buy.

  • Trolley dolly folly

    Many airlines shamelessly exploit female sexuality

    by J.Y.

    EVERY December, more than 1,000 female high school students, some as young as 15, take part in a “bikini competition” held in the eastern Chinese city of Qingdao. The event, hosted by Oriental Beauty, a modelling agency, provides a platform for aspiring flight attendants to show off their bikini bodies to eager recruiters from the Chinese airline industry. Those deemed the most attractive are invited to join a fast-track flight attendant trainee scheme, which can open the door to a dream job at one of China’s big airlines.

    Many Chinese and other Asian airlines shamelessly exploit female sexuality.

  • Flying the red-eye

    An airline apologises after threatening to sack a pilot who was too tired to fly

    by B.R.

    A POST on this blog from earlier this month talked about how airlines are sweeping the issue of pilot fatigue under the carpet. The London School of Economics had surveyed some 7,000 European captains and first officers—around 14% of all commercial pilots in the region—on various issues. Although most said that airline managers take safety seriously, they have a blindspot when it comes to tiredness. Close to 60% of pilots said that they and their colleagues were often fatigued and half said that their employers do not pay enough heed to the issue.

  • The Kangaroo Route in a single bound

    Qantas is to fly direct between Australia and Britain

    by B.R.

    WHEN the England cricket team travelled to play Australia in the first ever Test match in 1887, the journey down under took around 50 days by steamship. (The Aussies won, as they have mostly continued to do over the subsequent 129 years.) When the team flies out to compete in the latest installment of the Ashes next year, the journey time will be much reduced. If they fly from London to Perth on Qantas, they could conceivably do it in under 17 hours, nonstop.

    The Australian flag carrier announced over the weekend that it is to launch a direct service from Western Australia to London.

  • How to avoid a hostile reception

    Why do hotels still bother with receptionists?

    by B.R.

    AS A rule, when Gulliver first arrives at a hotel, he would prefer not to have to deal with another human. There are three main reasons for this. The first is that he is, by nature, cantankerous. The forced jollity of the initial exchange with a receptionist does not come easily after an exhausting trip. The second, perhaps not unrelated, is the fear that a porter might latch on to him and insist on showing him to his room. What is it about Gulliver’s demeanour that suggests he is incapable of counting room numbers sequentially, or is unable to identify which of the two chambers in his room is the toilet?

  • Waking up to fatigue

    Pilots are too often flying when tired

    by B.R.

    A RARE tragedy came to pass on December 7th: a fatal crash at a European airport. As it came into land at a foggy Basel airport in France, a light aircraft narrowly missed a British Airways jet on the runway. The smaller plane burst into flames; two people were reportedly killed.

    Such occurrences are thankfully few and far between. Flying is about as safe a form of transport as there is. A commercial flight takes off somewhere in the world, on average, every second. That is some 37m journeys a year. Yet according to IATA, the main airline-industry body, last year not a single passenger on a commercial jet died in an accident.

  • Air Force done

    Donald Trump says he will cancel an order for a new presidential jumbo jet

    by B.R.

    EVEN when all other orders evaporate, at least Boeing can rely on one important customer for its jumbo jet: the president of the United States. That was the gist of a post that Gulliver wrote earlier this year on the travails of the 747, a once-popular aircraft that has fallen foul of today’s aviation economics.

    Gulliver may have spoken too soon. Today, Donald Trump seemingly announced that he would cancel an order to develop a new jumbo, due to come into service in 2024, to ferry around whomever is then the leader of the free world. In a tweet, Mr Trump wrote: “Boeing is building a brand new 747 Air Force One for future presidents, but costs are out of control, more than $4 billion.

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