We have made changes to our Privacy Policy. To read the updated Privacy Policy, please click here.
Privacy Policy
PRIVACY POLICY – NORTH AMERICA
Effective 9/29/2016
This Privacy Policy applies to our web site, http://www.axs.com (the “Site”) as well as the AXS mobile application (the “Mobile App”). The Site and Mobile App are collectively referred to in this Privacy Policy as the “Services.” The Services are owned and operated by AXS Digital LLC, and its affiliates AXS Group LLC, which processes sales for events in the United States, and 9390936 Canada, Inc. which processes sales for events in Canada (collectively, "AXS" or "we").
The purpose of this Privacy Policy is to disclose to you what information we may collect when you use our Services, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we may have collected from you. This Privacy Policy is incorporated into the Terms of Use for our Services. Terms not otherwise defined herein shall have the meaning ascribed to such terms in the Terms of Use.
AXS complies with the principles of the Privacy Shield framework as described below . Subsidiaries of AXS, including Flash Seats Vertical Alliance LLC may also take advantage of the AXS Privacy Shield certification.
If, after contacting us, you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
AXS is committed to protecting your privacy. We use the information we collect about you to process and complete the commercial transactions you request that can be completed on our Services, and to provide you with a more personalized experience on our Services. We may also use certain information for marketing purposes. We have created this Privacy Policy in order to demonstrate our firm commitment to protecting the privacy of all of our customers and visitors. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you online. For some services, including ticket sales, we collect and transfer personal information to a service provider and/or Partner (as defined below), and we act as a service provider for our clients, the venues, promoters, and/or teams (“Clients”), when we sell tickets on their behalf. We encourage you to review the venue, promoter, and/or team's privacy policy before purchasing tickets on our Services. Or, as a result of visiting our Services you may visit or click-through to other merchants (e.g. unaffiliated ticket sites) through links on our Services who may collect and use your personal information in ways that are different than how we utilize your information. We encourage you to review the privacy policies of these sites before you disclose your personal information to others. We may occasionally transfer your personal information to our sponsors, partners, and other third parties (collectively, “Partners”) as further described in our Privacy Policy.
Please read the following to learn more about our data collection policies and practices:
For purposes of this Privacy Policy, “personal information” is information which can be used to distinguish or trace an individual's identity, such as their name, email address, etc., and any other information about an identifiable individual.. The personal information we collect is used to facilitate the purchase and delivery of tickets and/or other products, services, or information to our customers, and we may require our customers to provide certain personal information in some instances. We also collect non-personal information such as browsing patterns, geographic location and demographics, which does not reveal your specific identity, as further described below. The categories of information collected by our Mobile App will be disclosed at the time you download the Mobile App from the applicable mobile application “store” using your mobile device, and are also described below.
Please read the following to learn more about our data collection policies and practices:
We may require users and/or customers wishing to participate in any of our contests, drawings, sweepstakes, promotions, newsletters, or other interactive features which may or may not involve a purchase to complete an entry or similar form which will require the submission of certain personal information.
The personal information that may be collected in an entry or similar form includes, but may not be limited to, customer's first name, last name, zip code, phone number, age and email address. Winners of contests, drawings, sweepstakes, and/or promotions will be required to provide additional personal information such as a shipping address and telephone number. If the privacy policy varies for a particular sweepstakes, promotion or feature, that information will be disclosed in the sweepstakes or promotion rules or feature's terms of use.
In order to complete the purchase of a ticket, a product and/or service on the Site or Mobile App, an online credit card transaction is required. During this process we generate and collect certain personal information.
The personal information that may be collected from our customers in completion of a ticket, product and/or service purchase, includes, but may not be limited to: customer's first and last name, first and last name of the credit card owner, credit card billing address, credit card number, credit card security code, credit card expiration date, customer's shipping address, phone number, and email address. You may also have the opportunity to permit us to maintain this information in a personal profile for you so you do not have to re-enter the information each time you make a purchase. If a customer sends us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.
If you choose to use our AXS InviteTM feature, we ask you for your friend’s name and email address. We will send your friend an invite email on your behalf. AXS or our service providers store this information for the sole purpose of sending this invitation email along with subsequent email reminders if your friend has not responded to the original request. Your friend may contact us at guestservices@axs.com to request that we remove this information from our database. By using this feature, you represent and warrant that you have a personal relationship with the addressee to whom you request that we send a message on your behalf. You may not use this feature if you do not have a personal relationship with the addressee.
How is this information collected?
We may collect information from you in several different areas on the Services, including but not limited to those described below:
Registration
If you register on our Services, you will be asked to complete a registration form and provide personal information; you may also be asked to choose a user ID and password in order to take advantage of certain features our Services may choose to offer, including, but not limited to, newsletters, contests, notifications, or other services.
Newsletters, Emails, Mobile Offers
We may offer newsletters and/or other communications to share information with you about the Services, about us and our affiliates and subsidiaries, or about our business partners, advertisers and sponsors. You may receive a newsletter from us or our Partners (as appropriate) either by registering for a particular newsletter, offer, or category of offers (e.g. Partner offers), or in conjunction with a special feature or membership for which you have registered through the Services. You may cancel your subscription by following the instructions provided on the Services, in the designated area of the newsletters or emails, or as specified in a mobile communication. Remember, if you consent to receive Mobile App alerts or texts from us, your wireless carrier may impose a charge on incoming texts. Please check with your wireless carrier for details.
Contests or Sweepstakes
We may operate contests and sweepstakes through the Services, which may require registration in order to enter. Your personal information may be used to contact you for winner notification, prize delivery confirmation or other promotional purposes. Your entry in the contest or sweepstakes may also result in your being added to our marketing lists as well as those of our promotional partners associated with the contest or sweepstakes. Acceptance of a prize may require you (unless prohibited by law) to allow us to post publicly some of your information on the Services, such as on a winner's page. In some instances, a third party advertiser or sponsor may operate or host a contest or sweepstakes on the Services, and collect your information. In those cases, we may have no control over the information collected and accordingly urge you to review the official rules of the contest/sweepstakes as well as the advertiser's or sponsor's privacy policy, before participating.
Surveys or Voting
From time-to-time we may request personal information from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. At times, you may have to register to vote or to take part in a survey. By completing the survey, you consent to our collection of any Personal Information and other data you provide, and use of that personal information and other data to administer, respond to, analyze or otherwise complete the survey process or as otherwise described in this Privacy Policy.
If you use our Mobile App
If you download and use our Mobile App, we or third party service providers may collect certain information through that Mobile App. Information collected may include the personal information and other registration, login, or payment information you choose to provide; information about your device, such as your IP address, OS, device model, your device’s proprietary advertising identifier; and information relating to how you use the Mobile App, such as the content you view, ads you click, and purchases you make. When you consent to our use of location services, or otherwise depending on the settings on your mobile device, we or third party service providers may collect the precise location information provided by your device, including data provided by your GPS, WiFi, or data obtained when the Mobile App interacts with a beacon or other technology at a venue.
We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
We may use data collected from physical proximity beacons (which may be located in some of the venues or events for which we have sold tickets) to send you relevant, targeted offers based on this data (for example, a discount on food purchases near our event). We and any third parties enabling these features may store this data and combine it with other information about you. You may disable the communication of these beacons with your mobile device by disabling Bluetooth or modifying your preferences for location services through your OS.
We collect the information primarily to facilitate the functionality of our Mobile App and deliver relevant content to you. For example, we may collect your registration and payment information so we can show you content that interests you and to process transactions on your behalf. We may collect your device’s location in order to show you offers or features available near you, to deliver more relevant information and ads, and to understand how users interact with a venue or at events we have ticketed. We may combine data we collect through our Mobile App with other information we hold about you so that we can personalize or improve the relevance and quality of the services we provide you.
Web Analytics and Tracking Technologies
AXS and our advertising and analytics Partners may employ industry common tracking technologies such as: cookies, beacons or pixel tags, scripts and other similar technologies on the Services to provide you with an efficient and personalized experience, to help us better understand our users, and to present information we or our Partners believe would be of interest to you. Analytics tools such as Google Analytics and Omniture Reports & Analytics are used in analyzing trends, administering the Services, tracking users’ movements around the Services and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. To learn more about, or to opt-out of Google’s analytic and marketing services, visit Google Analytics Terms of Use, the Google Privacy Policy, or Google Analytics Opt-out.
When you first use our Services, AXS may send a cookie to your computer that identifies you as a unique user. We may use session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to store your preferences, identify you and maintain your signed-in status, provide advertising as described below, and provide you with a more personal and interactive experience. You can set your browser to refuse cookies or delete persistent cookies by following your browser's help instructions. If you choose to disable cookies, some of our services may not work properly and your experience on areas of our Services may be limited.
To learn more about cookies and similar tracking technologies, and how they can affect your privacy, visit allaboutcookies.org.
Behavioral Targeted Advertising/Ad Re-targeting
We partner with third parties to either display advertising on our Services or to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on our Services and other sites in order to provide you advertising based upon your browsing activities and interests. We or a third party may also place or recognize a unique cookie on your browser, which may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, that we may share with a data provider or other third party.
These third-party tracking technologies may be set to, among other things: (a) help deliver relevant, personalized advertisements or content to you on our Services or third party sites; (b) prevent you from seeing the same advertisements too many times; and (c) understand the effectiveness of the advertisements that have been delivered to you. To achieve these purposes, our partners may use the shared information in a number of ways, including (i) to evaluate the nature of the connection across your devices, browsers, or applications; (ii) to assess the suitability of your desktop or mobile device for interest- or demographic-based content; (iii) to provide information and inferences about user interests to third parties; and (iv) to develop insights and reports relating to the presentation of customized advertisements or content, including statistical reports in connection with activity on a website, optimization of ad placement and performance, development of reach and frequency metrics, billing activities, and tracking ads served on a particular day to a particular website. Our partners may also combine shared information with additional non-identifying information collected from other sources to enhance these activities.
We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as a DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our Services. To learn more about how to opt out of Google’s use of cookies, visit Google’s Ads Settings. To learn more about how to opt out of DoubleClick’s use of cookies, visit the DoubleClick opt-out page. Please note, most modern browsers include a “do not track” feature that may help protect your privacy. However, because there is not yet a defined response to do-not-track requests, our Site does not respond to your browser’s do-not-track request.
As is true of most web sites, we gather certain information automatically and store it in log files. We may collect IP addresses and/or click-stream data for purposes of system administration, to improve our Services, to report aggregate information to our advertisers and sponsors and/or other internal uses related to the Services. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from the Services, our computers log your IP address.
Click-stream data is information collected by our computers when you request Web pages from the Services. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Services, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or Site functionality.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
Transaction Information
If you place an order on our Services, we will ask you to complete an order form that will request certain information from you, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that you have requested, e.g., to deliver the information, products or other services that you order, and to send you a record of your transaction. Such information is collected and stored through encrypted means for your protection.
How we use the information we collect
We internally use personal information about our customers for the purpose it was collected (for example, to deliver the ticket you purchased), to improve our marketing and promotional efforts, to statistically analyze usage, to improve our content and product offerings and to customize our content and layout, or for the other purposes described in this Privacy Policy. We believe these uses allow us to improve our Services and provide better services and information to our customers.
We may use a customer's email address and mailing address or phone number, to contact a customer regarding administrative matters or notices, issues with a transaction, satisfaction with the Services and/or our products and services, to provide further information regarding additional events, products and/or services in which we or our third party partners believe the customer would be interested, or as otherwise described in this Privacy Policy. We may also acquire information about you from other sources, and aggregate it with the information we have obtained from you in order to create a more complete profile.
We may also use information in the file we maintain about a customer to resolve disputes and troubleshoot problems, or for our, or our Clients’, other business purposes.
To whom the information may be disclosed.
We will share your personal information with third parties in the ways that are described in this privacy policy, or in accordance with your choices (for example, when you opt-in to receive Partner offers). We may share your personal information with our Partners, who may contact you regarding goods and services which may be of interest to you.nformation we collect may be accessed by a variety of parties, depending upon the purpose for which the information was provided and the context in which the information was provided.
If you register with the Site or Mobile App, your personal information and information related to purchases you make on any of our Services will be aggregated and maintained as part of your profile and may potentially be accessed or used by us, our affiliates, our Partners, and our Clients, or shared by us with third parties, to provide you with offers, information or marketing communications we think may interest you. If you allow the collection of location or proximity information, we may share that information with our marketing service providers or advertising partners in order to deliver more relevant content to you. See the section below regarding choices to learn how to opt-out of the collection of location and proximity information.
In order to process your requests we may provide your personal information to service providers or other companies who work on our behalf in order, for example, to process the transaction and deliver the tickets or other goods/services you have ordered. When we do so, we use reasonable efforts to assure that they comply with our Privacy Policy and applicable law. These companies are authorized to use your personal information only as necessary to provide these services to us. When we are acting as a service provider on behalf of a Client, we provide your personal information to the Client for use, among other things, in connection with identification/verification of purchasers of tickets and event security, marketing future events to you, or for other business purposes. The Client may in turn share your personal information with the promoter for a specific concert or event, or with other parties, and may use the information in accordance with their usual business practices.
In addition, in the event that we go through an existing or potential business transition, such as a merger, acquisition, liquidation or sale of all or a portion of our assets, customer information will, in most instances, be part of the assets transferred. You will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
We may, without your consent, access and disclose your personal information, any communications sent or received by you, and any other information that we may have about you as may be permitted or required by law, regulation, rule or court order pursuant to requests from governmental, regulatory or administrative agencies or law enforcement authorities (including national security agencies), such as to comply with a subpoena or similar legal process; or to prevent, investigate, identify persons or organizations potentially involved in, or take any action regarding suspected fraud, violations of our Terms of Use, or activity that appears to us to be illegal or we believe may expose us to legal liability. Additionally, we may disclose personal information in situations that we believe to be emergencies involving potential threats to the physical safety or any person or property if we believe that your information in any way relates to that threat.
Finally, your information may be provided (by us) to Partners, or affiliates, our service providers, and other companies, to the extent permitted by applicable laws and regulations in the circumstances described in this Privacy Policy. Otherwise we will not provide your information to unaffiliated third parties.
Your information when provided to Partners, Clients, affiliates, or other third parties is subject to the usage and protections outlined in that party’s privacy policy and related terms. You may contact the third party, using the means of communication specified in their policies, web and mobile tools and/or email correspondence, to limit and/or remove the use of your information by that party. However, we do not control your information once it has been provided to a third party.
Remember, when we sell tickets, we do so as a service provider for our Clients. We do not control the privacy practices of our Clients. If you wish to confirm the privacy practices of one of our Clients, please review the Client's privacy policy or contact the Client directly.
What choices do I have about AXS collecting, using, and sharing my information?
It is possible for you to use much of the Site or Mobile App without giving us any personal information. To the extent required by law, you may choose to opt out of sharing with any third parties with whom we may share your Personal Data (excluding certain parties which provide services on our behalf, such as hosting providers); however, you may be unable to use the Service or certain features if you wish to limit disclosures to third parties. During the registration process or after you have registered with us, you will be able to manage your information and communications preferences. You can request at any time that AXS or our Partners not send future e-mails to you either by unsubscribing from the communication (or class of communications) through your online account preferences, by contacting us at unsubscribe@axs.com, or by contacting us by mail at the address below. Requests by email only need to include your email address.
If you send a request by mail, please include your name, email address, and mailing address if you wish to unsubscribe from all means of communication. Please note, we are only able to opt you out of receiving those offers and other communications sent by our Partners to subscribers to communications provided as part of the Service. These Partners and other third parties may receive your information independently from AXS or your use of the Service, and you may continue to receive certain communications from them. Please contact these parties directly to exercise your right to opt out of any other communications you may receive from them.
To obtain a list of the personal information that AXS holds about you, or for residents of California (as required by California law) any personal information AXS has disclosed about you to third parties for direct marketing purposes during the preceding calendar year, please send a written, signed request AXS to the US address (for residents of the US) or the Canadian address (for residents of Canada) listed below.
You may control or limit information collected using proximity beacons or other location services and networks by changing your preferences in your device’s location services preferences menu, or through your choices regarding Bluetooth, WiFi, and other network interfaces you may use to interact with our Services.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Services, you can contact us at guestservices@axs.com.
Links to other Websites and Services
You should be aware that when you are on the Services you could be directed to other sites or services beyond our control. This Privacy Policy does not govern your use of any third party websites or services. For example, if you seek to purchase a ticket to a concert that is not sold on one of our Services or "click" on a banner advertisement, you will likely leave our Service and move to a different website or service which is not operated by us. This includes links from advertisers, sponsors and partners that may use one of our logos as part of a co-branding agreement. These other websites or services may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a website that is linked to our Services, you should carefully review that site's privacy policy before providing any personal information.
Frames
Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to AXS.
Single Sign-On
You can log in to our Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on our Services to your profile page to share with others within your network.
A special note for parents concerning privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
International Users/Transfers
By providing your information to this Site or Mobile App, you are granting your consent for the transfer of your information to the United States and Canada, as well as any other country in which our servers may be located. Regardless of where your information is collected or transferred, the information will be treated in accordance with this Privacy Policy.
US-EU Privacy shield
AXS complies with the principles of the Privacy Shield Framework. Our adherence to Privacy Shield reflects our commitment to protect the privacy of our EU users when we collect, process, and transfer personal data collected from users in the EU. We are committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Privacy Shield principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse/enforcement/liability. Furthermore, we are responsible for the processing of personal data we receive, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, AXS is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, AXS may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We encourage EU (and US) users to contact us if you have any concerns about our compliance with this Privacy Policy and the Privacy Shield Framework. Any questions or concerns may be sent to the address or email below. AXS will respond to Privacy Shield complaints from EU citizens within 45 days. If any complaints cannot be resolved between you and AXS, we have agreed to work with our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request to resolve disputes arising under Privacy Shield. If required by law, we will work with a panel of DPAs in the EU to resolve disputes. Under certain circumstances more fully described on the Privacy Shield website , these dispute resolution processes may result in your ability to invoke binding arbitration when other dispute resolution procedures have been exhausted. As a US company, we are also subject to the investigatory and enforcement power of the FTC regarding our compliance with the Privacy Shield Framework and this Privacy Policy, and users may direct complaints to the FTC in the event the dispute resolution processes described above is unsatisfactory. In certain situations, AXS may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
You may view the list of Privacy Shield companies here.
Limitation of Liability
By providing us with any personal information you expressly and unconditionally release and hold harmless AXS and all of its subsidiaries, affiliates or related companies and their respective, directors, officers, employees and agents, and our Partners from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information. In addition, while AXS takes efforts to ensure the proper and appropriate use of AXS data provided by AXS to third party companies, promotional partners or vendors, AXS is not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by AXS or the above-mentioned non- AXS entities.
Notification of changes and acceptance of the Privacy Policy
By using the Services, you signify your agreement to the terms of our Privacy Policy. AXS may change this policy from time to time. If so, any such changes will be posted on this page, so that the AXS may keep its users informed of its information collection practices. If we make any material changes we will notify you by means of a notice on this website prior to the change becoming effective. Accordingly, we recommend that you consult this page frequently so that you are aware of our latest policy. Your continued use of the Site or Mobile App shall constitute your acceptance of such revised Privacy Policy.
Accessing, correcting, updating, and removing personal information
If your personal information changes (such as your zip code), we will endeavor to provide a way to correct, update or remove the personal data you have provided to us. To make any changes to your profile and/or to close your account and remove the personal information you provided during registration, visit the account preferences menu or visit https://www.axs.com/me/account. Upon request AXS will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. You may access certain personal information that we hold about you by visiting your account preferences page. To obtain a list of other personal information we hold about you may submit a support request at guestservices@axs.com. We will respond to your request to access within 30 days. For all other requests for access, modification or deletion, contact us at the address below.
Please note, we will retain your information for as long as your account is active or as needed to provide you services. If you close your account, we reserve the right to keep your personal information on file for a reasonable time in the event you wish to reopen your account. In any event, we will retain and use your information as and to the extent we deem reasonably necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Whom do I contact with questions or concerns about this privacy policy?
If you have any questions about this Privacy Policy, the practices of this Site or Mobile App, or your dealings with our Services, please contact us at guestservices@axs.com by mail as follows:
If you live in the United States, you can write to us here:
AXS Digital, LLC
425 West 11th Street, Suite 100
Los Angeles, CA 90015
Attn: Privacy Policy
888.929.7849
If you live in Canada, you can write to us here:
9390936 Canada, Inc.
400-333 Bay Street
Toronto ON M5H 2R2
Attn: Privacy Policy
This Website (http://www.axs.com/uk/) (the "Site") is provided by (i) AXS Europe Limited ("AXS UK"), a company registered in England and Wales with a registered office at: AXS Europe Limited, Almack House, 28 King Street, London SW1Y 6QW and (ii) Outbox AXS LLC ("AXS US"), a corporation incorporated in the State of Delaware, U.S. which is a subsidiary of Anschutz Entertainment Group, Inc, (together "AXS" / "We" / "Us" / "Our"). This Site is one of several sites relating to and/or operated by the sports and live entertainment venues and properties owned and/or operated by Anschutz Entertainment Group, Inc and its subsidiaries (the "AEG Group")
AXS is committed to protecting Your privacy. The purpose of this Privacy Policy is to explain how We may use any data We collect about You ("You" / "Your"), how You can instruct Us if You prefer to limit the use of that data and for Us to tell You about the policies and procedures that We have in place to safeguard Your privacy.
Summary
When You buy tickets from Us or sign up to one of Our newsletters or other services, We will use Your personal information to provide You with the service You have requested.
We will also use Your personal information for market research, to analyse site usage and Our customer base. We will share Your personal information with other companies in the AEG Group who are also subject to this privacy policy.
If you purchase tickets from us, we may:
Share your information with the event promoter, venue, sponsor or other persons connected with the event, including operators of reward schemes at Our venues such as Telefonica O2 UK Limited or SSE plc to the extent that you are an O2 Priority or SSE Reward member;
Use or share your information for the purposes of fraud prevention.
If You have consented:
We and other companies in the AEG Group will use Your information for marketing or promotional purposes;
We will share Your information with any charity to which You elect to make a charitable donation as part of the process of buying tickets from Us, so that they can use Your information for marketing, promotions and related purposes; and/or
We will share Your information with other trusted third parties, for example the artists or promoters We work with, so that they can use Your information for marketing, promotions and related purposes.
Some of these organisations may be situated in countries outside the European Economic Area. If We transfer Your data to these countries We will take steps to ensure Your information is appropriately protected. By submitting Your information to us, You consent to this transfer of Your data.
When You use this Website We may track data about how You navigate the Site to analyse Site usage, to manage the Site, and to report aggregate information to Our advertisers and sponsors.
We reserve the right to use Your information for other purposes set out in this privacy policy, for example to respond to legal requests, or to transfer Your data to a purchaser of Our business.
If You would like to learn more about Our data collection policies and practices, please read the following.
"Your data" means any data about You from which You can be identified such as Your name, address, telephone number, email address, financial details or other data which You may disclose to Us via the Site at any time.
When do We collect Your data?
We collect Your data which You submit to Us when signing up for services provided on the Site. We may combine this with data which You have submitted to other companies within the AEG Group, or with demographic and other information from other sources. We also collect Your information automatically when You enter and use this Site.
General Data Collection
IP addresses and click-stream data
An IP address is a number which is automatically assigned to Your computer whenever You access the Internet. When You access Our Site, We log Your IP address and can identify You from it. Click-stream data is information collected by Us when You navigate the Site, for example the specific Web pages You looked at, the order You looked at them and the time of Your visit. This data helps Us analyse how visitors arrive at the Site and what content is most popular and We may use it for administration purposes or to report aggregate information to Our advertisers, sponsors, event promoters and venues, together with operators of rewards schemes (i.e. O2 Priority and SSE Reward) at Our venues. We collect this information using cookies. You can read more about how cookies work in Our cookies policy. Our Site pages also contain electronic images known as web beacons which are used along with cookies to compile aggregated statistics to analyse how Our Site is used. Web beacons may also be used in some of our emails to let us know which emails and links have been opened by recipients.
Optional and Future Services
There are several optional services which You may choose to sign up to. The information required will vary for each service which is offered. This section explains the information We collect for each service, and how We may use it. These uses are in addition to the uses described in sections 7 and 8 of this privacy policy.
Registration
You may be asked to fill out a registration form with Your data and/or to choose a user ID and password in order to take advantage of certain features the Site may have to offer. If you register with the site, your information and information related to purchases you make on any of our Sites will be aggregated and maintained as part of your profile and may be accessed or used by us.
Newsletters, emails and alerts
You may sign up to receive a newsletter or other alerts either by choosing to register for one or in conjunction with a special feature or membership for which You have registered. When You sign up, We will ask You if You would like to receive information about other companies in Our group or about Our business partners, advertisers or sponsors. If You agree, We may share Your information with them. You can cancel Your subscription to newsletters, Site emails and alerts by contacting Us via the email address which You will normally find at the bottom of the newsletter or email in question.
Remember, if you consent to receive texts from us, your mobile network may impose a charge on incoming texts. Please check with your mobile network provider for details.
Competitions
We sometimes operate competitions through the Site which may require registration. The data You provide Us with may be used to notify You that You have won, to confirm delivery of a prize or for other related purposes. On occasion, We may publicly post some of Your data on the Site, (for example, acceptance of a prize may also require you (unless prohibited by law) to allow us to post publically some of your information on the Site, such as on a winner's page). However, We will not post Your data on the Site without Your express consent.
In some instances, a third party may operate or host a competition on the Site, and collect Your data. In those cases, where We are not the operator or host of the contest or sweepstake, We have no control over the data collected and accordingly urge You to review the third party's privacy policy before participating.
Surveys or voting
From time-to-time We may request data from You via surveys or voting polls made available on or through the Site. Participation is voluntary but may involve disclosure of Your data. Each survey or voting poll will explain how such data is used.
Transaction information
We may offer products for sale (including the opportunity to make a charitable donation as part of the check-out process), or offer subscriptions for services. If You order any information from Our Site, buy any of Our products or subscribe for any other services offered on Our Site, We will ask You to complete an order form that will request certain information from You, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that You have requested, i.e., to deliver the information, products or other services that You order, and to invoice You, and to enforce limits on the number of tickets purchased per event and to help prevent credit card fraud.
You may also have the opportunity to permit us to maintain this information in a personal profile for you so you do not have to re-enter the information each time you make a purchase.
Such information is collected and stored through encrypted means for Your protection. We only share financial information with service providers where necessary for fulfilment of your order.
Fantasy Games
We may offer fantasy games in connection with the Site. If You register to play such fantasy games, You may be asked to provide personal information. Each game will explain how such data is used.
Chat rooms, forums and message boards
We may make chat rooms, forums and message boards available to Our users. You are not required to provide any personal information when using these areas but You may choose to do so. If You post personal information online, it will be publicly available and You may receive unsolicited messages from other parties. AXS cannot ensure the security of any information You choose to make public on a message board. In addition, We cannot ensure that parties who have access to such publicly available information will respect Your privacy. Please exercise caution when deciding to disclose personal information in this area.
Social Networks
We may ask you to share information about you stored on social networks and other third-party services in order to personalise your experience on the Site. You may choose not to provide this information.
Our Site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Your interactions with these Features are governed by the privacy policy of the company providing it.
You can log in to our Site using sign-in services such as Facebook Connect, which will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address.
"Send to a Friend" messages.
The Site may allow you to send information on the Site via email, social network, or other messaging system to recipients who you feel may be interested in receiving such information. To use this feature you provide us with certain information about the receiving party and by doing so you warrant that you have their consent to do so. Any PII you provide in connection with sending such other party the message, such as your name and your email address will, of course, be disclosed to such other party. While, due to technical restrictions, the recipient's information may be retained in our systems as required for delivery and logging, we do not share it with third parties and we do not use this PII for any purpose except to send this one-time message (unless the recipient has already consented to such use of his/her PII). Recipients of these messages will not be opted in to any future communications from AXS and/or the AEG Group and/or Ticket Suppliers unless they have previously given their consent by using this Site, and as such in accordance with their privacy and Opt-Out choices.
How We use Your data
All data that We obtain about You will be used in accordance with current data protection legislation and this Privacy Policy. We will use Your data to process Your registrations, Your subscriptions to newsletters and site emails, Your competition entries, Your survey or voting information, Your transactions or Your involvement in fantasy games or message boards. We will also use it to analyse Site usage and for marketing or promotional purposes. We believe this allows Us to develop and improve the Site and to provide a better service to You, for example by displaying advertising based on Your interests, or identifying offers and promotions which are more likely to be relevant to you.
With Your express consent We may also use Your data to send You information about related products or services that may be of interest to You.
We may occasionally use Your email address and, in rare situations, postal address or phone number, to contact You regarding administrative matters or notices.
We may also use Your data to deal with any enquiries made by You, to resolve disputes and to troubleshoot problems.
Information collected during customer support activities may be stored in our logs to provide us with heuristic information to monitor and improve our customer support capabilities.
Disclosure of Your data to third parties and overseas transfers of Your data
We will share Your data with certain parties, depending upon the purpose for which the information was provided, the consents which you give at the time the information is provided and the context in which the information was provided, as described in the following sections.
We may share Your information with other companies in the AEG Group who are also subject to this privacy policy and event sponsors, promoters and venues (including operators of reward schemes, such as O2 Priority and SSE Reward, at Our venues). With Your express consent:
We and other companies in the AEG Group, which includes, without limitation, AEG Live and the companies running The O2, may use Your data for marketing, promotions and related purposes;
We may share Your data with Our partners (including any charity partner to which You make a charitable donation when purchasing tickets) or other trusted third parties so that they may use Your data for marketing, market research, promotions and related purposes and, as necessary, to confirm and fulfil your order (for example, to process your credit card or payment account number and to send you products you have ordered and to exchange information with other companies and organisations for fraud protection and credit risk reduction);
We may send You offers from AXS, its affiliates and Our promotional partners based on the data You have given Us.
Unless you opt-out of such communications, when you purchase a ticket to a specific event on our Site, Your data may be provided to the person or entity which supplies the tickets to AXS and on whose behalf we sell tickets which may include, without limitation, venues, promoters, producers, artists, teams and record labels (the "Ticket Supplier"). There may be more than one Ticket Supplier per event and for events at The O2, both the event promoter and Ansco Arena Limited shall be deemed to be the Ticket Supplier.
We may also pass Your data to other parties as follows:
to Our employees and agents to administer Your account and the products and services provided to You by Us now or in the future; or
to the police, regulatory bodies, legal advisers or parties whose request We reasonably consider to be justified in connection with any alleged criminal offence, any suspected breach of the AXS Terms of Use or any other abuse of Our services by You.
Some of the organisations to which We may disclose Your data are situated outside the European Economic Area. Some of these countries do not have laws that protect Your privacy rights as extensively as those in the United Kingdom. However, if We do transfer Your data to other territories, We will take proper steps to ensure that Your data is properly protected and processed only in accordance with this Privacy Policy.
By consenting to this Privacy Policy You are consenting to this transfer.
In the unlikely event that We sell or otherwise dispose of some or all of Our business to another party, We reserve the right to transfer Your data as part of any assets sold or disposed of.
If You have previously given Your consent to Our passing Your data to third parties or overseas and would like us to stop doing so, please post Your written request to "Compliance Officer, AXS, Almack House, 28 King Street, London SW1Y 6QW." Your request must include Your name, email address and postal address. Written requests sent by post must also be signed. Please allow seven working days for Us to process Your request.
How do We protect Your data?
We use industry standard efforts to safeguard the confidentiality of Your data. All the data collected by Us is stored on a secure server. However, please keep in mind that the internet and the World Wide Web are not secure mediums.
We will retain your information for as long as Your account is active, as needed to provide you services and will use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Links to other Websites
The Site contains links to other websites, for example links from advertisers, sponsors and partners. AXS is only responsible for the privacy practices and security of this Site. AXS is not responsible for the privacy policies, content or security of any linked websites. We recommend that You check the privacy and security policies of each and every website that You visit through Our Site. Please also see Our Terms and Conditions for further information on third party sites.
Notification of changes to the Privacy Policy
This privacy policy was last updated on [10 December 2013]. AXS reserves the right to change the policy from time to time. Any such changes will be posted on this page, so that We can keep You informed of Our information collection practices. However, We encourage users to be responsible about their privacy and recommend that You consult this page frequently so that You are aware of Our latest policy and can update Your preferences if necessary. Your continued use of this Site shall constitute Your acceptance of any revised privacy policy.
Unsubscribing and amending Your data
You are entitled by law to find out what data of Yours is held by AXS. You have the right to receive a copy of the data We hold about You for which We may charge a small administration fee.
You can also amend or remove information You give Us via the Site at any time. You can do this by writing to Us at AXS, Almack House, 28 King Street, London SW1Y 6QW.
Contact Us
If You have any comments or questions about this privacy policy, the practices of this Site, or Your dealings with this Site, please send a letter to:
Attn: Compliance Officer
AXS, Almack House, 28 King Street, London SW1Y 6QW.
By registering on or by otherwise using the Site, You expressly consent to the use of Your data in accordance with this Privacy Policy.
Denna webbplats (http://www.axs.com/se) ("Webbplatsen") tillhandahålls av Outbox Enterprises Sweden AB, ett svenskt företag med organisationsnummer 556948-9759, med säte på adress Globentorget 2, 121 27 Stockholm-Globen (nedan endast kallat "Outbox AXS Sverige"). Outbox AXS Sweden är ett helägt dotterföretag till AXS Europe Limited (nedan endast kallat "Outbox Europe"). Moderföretaget till både Outbox AXS Sweden och Outbox Europe är Outbox AXS LLC, ett aktiebolag bildat i Delaware (handling nr 4933672) i USA, vars verksamhetssäte är 425 W. 11th Street, Los Angeles, Kalifornien 90015, USA.
I den återstående delen av detta dokument avser "Outbox AXS Sweden", "vi", "oss", "vår" till Outbox Enterprises Sweden AB. Outbox Enterprises Sweden AB, Outbox Europe och Outbox AXS LLC. Deras närstående bolag benämns gemensamt "Outbox AXS LLC".
Outbox AXS Sweden gör allt för att skydda din integritet. Syftet med den här integritetspolicyn är att förklara hur vi kan använda uppgifter som vi samlar in om dig ("Du" / "Din"), hur du kan instruera oss om du vill begränsa användningen av sådana uppgifter och beskriva vilka policyer och rutiner vi och Outbox AXS-företagen har infört för att skydda din integritet.
Outbox AXS Sweden är även personuppgiftsansvarig för hanteringen av dina uppgifter.
översikt
När du köper biljetter från oss eller abonnerar på något av våra nyhetsbrev eller andra tjänster kommer vi att använda personuppgifter om dig för att kunna tillhandahålla den begärda tjänsten.
Vi kommer också att använda personuppgifter om dig till marknadsundersökningar och analys av webbplatsens användning samt vår kundbas. Vi kommer att vidarebefordra dina personuppgifter med andra Outbox AXS-företag som också följer denna integritetspolicy.
Om du köper biljetter från oss har vi rätt att:
Vidarebefordra dina personuppgifter till biljettleverantören, evenemangets arrangör, arenan, sponsorn eller andra personer i anslutning till evenemanget
Använda eller vidarebefordra dina personuppgifter i syfte att förhindra bedrägeri.
Om du ger ditt tillstånd:
Kommer vi och andra Outbox AXS-företag att använda dina personuppgifter till marknadsföring eller kampanjer.
Kommer vi att vidarebefordra dina personuppgifter till betrodda tredje parter, t.ex. artister eller arrangörer som vi samarbetar med, så att de kan använda dina personuppgifter till marknadsföring, kampanjer och liknande ändamål.
En del av dess organisationer kan finnas i länder utanför det Europeiska ekonomiska samarbetsområdet (EES). Om vi vidarebefordrar dina personuppgifter till sådana länder kommer vi att vidta åtgärder som säkerställer att dina personuppgifter skyddas på lämpligt sätt. När du överlämnar dina personuppgifter till oss samtycker du till sådan överföring av dina personuppgifter.
När du använder den här webbplatsen kan vi spara uppgifter om hur du navigerar på webbplatsen för att kunna analysera hur webbplatsen används, administrera webbplatsen och rapportera aggregerad information till våra annonsörer och sponsorer.
Vi förbehåller oss rätten att använda dina personuppgifter till andra ändamål som beskrivs i denna integritetspolicy, t.ex. för att uppfylla juridiska krav eller överföra dina personuppgifter till en köpare av vår verksamhet.
Vänligen läs följande information om du vill veta mer om våra policyer och rutiner för insamling av personuppgifter om dig.
Med "dina personuppgifter" avses information om dig som identifierar vem du är, t.ex. namn, adress, telefonnummer, e-postadress, ekonomisk information eller annan information som du vid något tillfälle överför till oss.
När samlar vi in personuppgifter om dig?
Vi samlar in personuppgifter om dig som du överför till oss när du abonnerar på tjänster som finns på webbplatsen. Vi kan kombinera dessa med andra uppgifter som du har överfört till andra Outbox AXS-företag, eller med demografisk information och information från andra källor. Vi samlar också in personuppgifter om dig automatiskt när du besöker och använder den här webbplatsen. Den automatiska insamlingen av personuppgifter beskrivs i detalj i nästa avsnitt [länk till nästa avsnitt]. Om du inte samtycker till hur vi samlar in dina uppgifter, uppge då inte dina personuppgifter.
Generell datainsamling
IP-adresser och data från klickströmmar
En IP-adress är ett nummer som automatiskt tilldelas din dator varje gång du går ut på internet. När du besöker vår webbplats registrerar vi din IP-adress och kan använda den till att identifiera dig. Data från klickströmmar är information som vi samlar in när du navigerar på webbplatsen, t.ex. om vilka specifika webbsidor du tittar på, i vilken ordning du tittar på dem och tidpunkten för ditt besök. Sådan information hjälper oss att analysera hur besökarna anländer till webbplatsen och vilket innehåll som är populärast och vi kan använda den för administrativa ändamål eller till att överföra aggregerad information till våra annonsörer, sponsorer, arrangörer av evenemang och arenor. Vi samlar in sådan information med hjälp av "cookies". Du kan läsa mer om hur "cookies" fungerar i vår policy för cookies. [plats för länk] Sidorna på vår webbplats innehåller också elektroniska bilder som kallas för webbsignaler (eng. "web beacons") och används tillsammans med "cookies" för att sammanställa aggregerad statistik för analys av hur vår webbplats används. Ibland använder vi också webbsignaler i vissa av våra e-postmeddelanden så att vi kan identifiera vilka e-postmeddelanden och länkar som har öppnats av mottagarna.
Valfria och framtida tjänster
Det finns flera alternativa tjänster som du kan välja att abonnera på. Vilka uppgifter som krävs varierar mellan de olika tjänsterna som erbjuds. Det här avsnittet beskriver vilka uppgifter som vi samlar in för respektive tjänst och hur vi använder dem. Användningen av sådana uppgifter är ett tillskott till den användning av personuppgifter som beskrivs i avsnitt 7 och 8 i den här integritetspolicyn.
Registrering
Du kan bli ombedd att fylla i dina personuppgifter i ett registreringsformulär och/eller att välja ett användarnamn och lösenord för att kunna använda vissa funktioner som webbplatsen erbjuder. Om du registrerar dig på webbplatsen kommer dina personuppgifter och uppgifter avseende inköp som du gör på våra webbplatser att aggregeras och sparas som en del av din profil och endast vara tillgängliga för användning av oss i enlighet med denna integritetspolicy.
Nyhetsbrev, e-post och meddelanden
Du kan abonnera på nyhetsbrev eller andra meddelanden antingen genom att registrera dig för ett sådant eller i samband med ett speciellt erbjudande eller medlemskap som du har registrerat dig för. När du registrerar dig kommer vi att fråga dig om du vill få information om andra Outbox AXS-företageller om våra affärspartners, annonsörer eller sponsorer. Om du samtycker till detta kan vi komma att vidarebefordra dina personuppgifter till dem. Du kan annullera abonnemang på nyhetsbrev, e-post från webbplatsen och andra meddelanden genom att kontakta oss via den e-postadress som normalt finns längst ner i detta aktuella nyhetsbrevet eller e-postmeddelandet.
Glöm inte att din leverantör av mobiltelefontjänster kan debitera extra avgifter för inkommande sms om du samtycker till att få sms från oss. Kontakta din leverantör av mobiltelefontjänster för mer information.
Pristävlingar
Emellanåt arrangerar vi pristävlingar på webbplatsen och dessa kan kräva att du registrerar dig. Uppgifterna som du överför till oss kan användas till att informera dig om att du har vunnit, att bekräfta att ett pris har levererats eller till andra ändamål i samband med en pristävling. Ibland kan vi komma att publicera vissa av dina personuppgifter öppet på webbplatsen (mottagandet av ett pris kan t.ex. [i den mån detta är tillåtet enligt lag] komma att kräva att du låter oss publicera en del av dina personuppgifter på webbplatsen, t.ex. på en vinnarsida). Vi kommer emellertid aldrig att publicera dina personuppgifter på webbplatsen utan uttryckligt tillstånd från dig.
Ibland förekommer det att en tredje part driver eller leder en pristävling på webbplatsen och samlar in dina personuppgifter. Vi driver eller leder inte pristävlingen eller lotteriet i sådana fall och har därmed ingen kontroll över vilka uppgifter som samlas in. Därför är det viktigt att du läser integritetspolicyn för den tredje parten.
Enkäter eller omröstningar
Emellanåt kan vi begära att få uppgifter från dig via enkäter eller omröstningar som görs tillgängliga på eller via webbplatsen. Deltagande är frivilligt men kan innebära att dina personuppgifter offentliggörs. Varje enkät eller omröstning innehåller en förklaring om hur sådana uppgifter används.
Uppgifter om transaktioner
Vi kan komma att erbjuda produkter till försäljning eller abonnemang på tjänster. (Speciella villkor och bestämmelser för biljettköp från vår webbplats finns här [infoga länk]. Om du beställer information från vår webbplats, köper våra produkter eller abonnerar på tjänster som erbjuds på vår webbplats kommer vi att be dig att fylla i en beställningsblankett som begär vissa uppgifter från dig, t.ex. ekonomisk information om nummer och sista giltighetsdatum för kreditkort, kontakt-, fakturerings- och fraktinformation. Vi kommer att använda denna information till att genomföra den transaktion som du har begärt, t.ex. för att leverera information, produkter eller tjänster som du beställer, och för att fakturera dig, samt begränsa antalet biljetter som kan köpas per evenemang för att förhindra kreditkortsbedrägeri. Detta kan inkludera informationsdelning med tredje part inklusive den transaktionsansvarige för kortbetalningar (för närvarande Outbox AXS Sweden, ett svenskregistrerat företag).
Du kan också få möjlighet att låta oss behålla dessa uppgifter i en personlig profil för dig så att du slipper skriva in den varje gång du gör ett köp.
För at skydda dig samlas sådan information in och sparas med hjälp av kryptering. Vi vidarebefordrar endast finansiella uppgifter till tjänsteleverantörer om detta krävs för att kunna handlägga din beställning.
Chattrum, diskussionsforum och andra mötesplatser
Vi kan komma att ge våra användare tillgång till chattrum, diskussionsforum och andra mötesplatser. Du behöver inte ange några personuppgifter när du använder sådana forum, med du kan välja att göra det själv. Om du publicerar personuppgifter på internet blir de offentliga och du kan komma att få oönskade meddelanden från andra parter. Outbox AXS Sweden kan inte garantera säkerheten för uppgifter som du väljer att offentliggöra i ett diskussionsforum. Vi kan inte heller garantera att parter med tillgång till sådana offentligt tillgängliga uppgifter kommer att respektera din integritet. Var därför försiktig innan du beslutar dig för att offentliggöra personuppgifter inom det här området.
Sociala nätverk
Du kan bli ombedd av oss att dela med dig av uppgifter som finns sparade på sociala nätverk och andra tjänster som drivs av tredje part så att vi kan personanpassa dina upplevelser på webbplatsen. Du kan välja att inte dela med dig av sådana uppgifter.
Vår webbplats har funktioner för sociala media, t.ex. en Gilla-knapp för Facebook och olika widgets, bland annat en Dela-knapp och interaktiva miniprogram som används till att driva webbplatsen. Sådana funktioner kan samla in uppgifter om din IP-adress och vilken sida du besöker på vår webbplats samt spara en kaka för att aktivera funktionerna på rätt sätt. Din interaktion med sådana funktioner styrs av integritetspolicyn för företaget som tillhandahåller dem.
Du kan logga in på vår webbplats med hjälp av inloggningstjänster som Facebook Connect, som bekräftar din identitet och ger dig möjlighet att förse oss med vissa personuppgifter, bl.a. ditt namn och din e-postadress.
"Skicka till en vän"-meddelanden
Webbplatsen kan ge dig möjlighet att skicka information på webbplatsen via e-post, sociala nätverk, eller andra meddelandesystem, till mottagare som du anser kan vara intresserade av att få sådan information. För att kunna använda den här funktionen måste du förse oss med viss information om mottagaren och när du gör det så bekräftar du samtidigt att du har mottagarens tillstånd att göra detta. Alla personuppgifter som du förmedlar när du skickar meddelandet till mottagaren, t.ex. ditt namn och din e-postadress, kommer naturligtvis att vidarebefordras till mottagaren. Vi kan av tekniska skäl behöva behålla mottagarens information i vårt system för leverans och loggning, men vi vidarebefordrar inte informationen till tredje part och använder den endast till att skicka detta enda meddelande och inte till något annat ändamål (såvida inte mottagaren redan har samtyckt till att hans/hennes personuppgifter används till annat ändamål). Mottagarna av dessa meddelanden förbinder sig inte att ta emot framtida meddelanden från Outbox AXS Sweden och/eller Outbox AXS-företag och/eller biljettleverantörer, såvida de inte tidigare har lämnat sitt samtycke när de har använt den här webbplatsen, och då i enlighet med deras önskemål avseende integritet och avsägande av sådana meddelanden.
Hur vi använder dina uppgifter
Alla uppgifter som vi får om dig används i enlighet med gällande dataskyddslagar och denna integritetspolicy. Vi använder dina personuppgifter till att behandla dina registreringar och abonnemang på nyhetsbrev och e-postmeddelanden från webbplatsen, ditt deltagande i pristävlingar, din information för enkäter och omröstningar, dina transaktioner och ditt deltagande i fantasy-spel och diskussionsforum. Vi kommer också att använda dem för analys av webbplatsens användning samt marknadsföring och kampanjer. Det ger oss möjlighet att utveckla och förbättra webbplatsen så att vi kan erbjuda dig bättre service, t.ex. genom att visa annonser baserade på dina intressen, eller genom att identifiera erbjudanden och kampanjer som sannolikt är relevanta för dig.
Vi kan också komma att använda dina personuppgifter till att sända dig information om relaterade produkter eller tjänster som kan vara intressanta för dig.
Emellanåt kan vi komma att använda din e-postadress och, i sällsynta fall, din postadress eller ditt telefonnummer till att kontakta dig angående administrativa ärenden eller upplysningar.
Vi kan också komma att använda dina personuppgifter till att svara på förfrågningar från dig, lösa tvister och undersöka problem.
Uppgifter som samlas in under handläggning av kundsupportärenden kan sparas i våra loggfiler för att ge oss tillgång till heuristisk information som kan användas till övervakning och förbättring av våra kundsupportresurser.
Vidarebefordran av dina personuppgifter till tredje part och överföring av dina personuppgifter utomlands
Vi kommer att vidarebefordra dina personuppgifter till vissa parter, beroende på i vilket syfte uppgifterna förmedlades, ditt samtycke då uppgifterna förmedlades och sammanhanget som uppgifterna förmedlades i. Avsnitten som följer beskriver hur detta sker. Vi kräver av sådana tredje parter att de bara använder informationen för det ändamål den lämnades och vi kommer att ingå ett databehandlingsavtal i den utsträckning som det krävs enligt lag.
Vi kan komma att vidarebefordra dina personuppgifter till andra Outbox AXS-företag som också följer denna integritetspolicy, samt sponsorer för evenemang, arrangörer och arenor. Om du ger ditt samtycke gäller följande:
Vi kan komma att dela dina uppgifter med AEG-koncernen (inklusive Stockholm Globe Arenas AB och Anschutz Entertainment Group Sweden AB)och AEG-koncernbolag i USA, vilka kan använda dina personuppgifter för marknadsföring, kampanjer och liknande ändamål,
Vi kan komma att vidarebefordra dina personuppgifter till våra partners eller andra betrodda tredje parter så att de kan använda dina personuppgifter till marknadsföring, marknadsundersökningar, kampanjer och liknande ändamål, samt, vid behov, bekräfta och fullgöra din beställning (t.ex. genom att behandla ditt kreditkortsnummer eller kontonummer för betalning och skicka produkterna du har beställt och utbyta information med andra företag och organisation för att förhindra bedrägeri och minska kreditriskerna) inklusive den transaktionsansvarige för korthantering (för närvarande Outbox AXS Sweden (enligt definitionen ovan), vilket är ett registrerat svenskt bolag),
Vi kan komma att skicka erbjudanden till dig från Outbox AXS-företag, dess filialer och våra kampanjpartners med utgångspunkt från uppgifterna som du förmedlat till oss.
Om du inte har avsagt dig sådana meddelanden när du köper en biljett för ett specifikt evenemang på vår webbplats kan dina personuppgifter komma att vidarebefordras till den person eller organisation som levererar biljetterna till Outbox AXS Sweden och som vi säljer biljetter för. Sådana personer eller organisationer kan, utan begränsning, vara arenor, arrangörer, producenter, artister, team eller skivbolag ("Biljettleverantören").
Vi kan också komma att vidarebefordra dina personuppgifter till följande parter:
våra anställda och ombud för administration av ditt konto och de produkter och tjänster som vi erbjuder dig nu eller i framtiden; eller
polis, myndigheter, juridiska rådgivare eller parter vars begäran vi skäligen kan bedöma vara legitim i samband med en påstådd lagöverträdelse, ett misstänkt brott mot Outbox AXS LLC användarvillkor eller annat missbruk våra tjänster från din sida.
En del av de organisationer som vi kan komma att röja dina personuppgifter för befinner sig utanför det Europeiska ekonomiska samarbetsområdet (EES). En del av dessa länder saknar lagar som skyddar din integritet i lika stor utsträckning som i EU. Om vi överför dina personuppgifter till andra territorier kommer vi dock att vidta lämpliga åtgärder som säkerställer att de skyddas på lämpligt sätt och endast behandlas i enlighet med denna integritetspolicy.
Om vi mot all förmodan skulle komma att sälja eller på annat sätt avyttra hela, eller delar av, vår verksamhet förbehåller vi oss rätten att överföra dina personuppgifter som en del av de tillgångar som säljs eller avyttras.
Om du tidigare har samtyckt till att låta oss vidarebefordra dina uppgifter till tredje parter eller utomlands och vill att detta ska upphöra kan du skicka en skriftlig begäran till "Regelansvarig person", Outbox Enterprises Sweden AB, Globentorget 2, 121 27 Stockholm-Globen". Din begäran måste innehålla ditt namn och din e-post- och postadress. En skriftlig begäran som sänds via ytpost måste också undertecknas. Det tar oss normalt fjorton (14) arbetsdagar för oss att behandla din begäran.
Integritetspolicy för barn
Du måste ha fyllt minst 16 år för att registrera och skicka in personlig information till denna webbplats. Om du är under 18 år men minst 16 år ska du visa denna integritetspolicy för dina föräldrar eller vårdnadshavare som kan registrera dig. Om du är under 16 år kan du inte registrera dig på webbplats och föräldrar och vårdnadshavare får då inte registrera dig i ditt namn. Om vi senare upptäcker att en registrerad användare är under 16 år kommer vi att vidta lämpliga åtgärder för att ta bort den registrerade användarens information från databasen.
Hur skyddar vi dina personuppgifter?
Vi skyddar sekretessen för dina personuppgifter med hjälp av metoder som följer gällande industristandard. Alla uppgifter som samlas in av oss lagras i en säker server. Men tänk på att internet och World Wide Web inte är säkra medier.
Vi kommer att spara dina uppgifter så länge ditt konto är aktivt och så länge vi behöver dem för att kunna tillhandahålla tjänster till dig och kommer vid behov att använda dina uppgifter för att uppfylla juridiska krav, lösa tvister och genomdriva våra avtalsbestämmelser.
Länkar till andra webbplatser
Webbplatsen innehåller länkar till andra webbplatser, t.ex. länkar från annonsörer, sponsorer och partners. Outbox AXS Sweden ansvarar endast för integritetsskyddet och säkerheten på denna webbplats. Vare sig Outbox AXS Sweden eller Outbox AXS-företagen ansvarar för integritetspolicyer, innehåll eller säkerhet på länkade webbplatser. Du bör därför undersöka integritets- och säkerhetspolicyerna för alla webbplatser som du besöker via vår webbplats. Läs också våra användarvillkor [plats för länk till användarvillkor] för mer information om webbplatser som tillhör tredje parter.
Meddelande om ändringar av integritetspolicyn
Den här integritetspolicyn uppdaterades senast den 26 oktober 2015. Outbox AXS Sweden förbehåller sig rätten att ändra denna policy emellanåt. Alla sådana ändringar kommer att publiceras på denna webbplats så att vi kan hålla dig informerad om våra metoder för insamling av information. Vi vill uppmana våra användare att själva ta ansvar för integriteten och därför bör du ofta besöka denna sida så att du kan hålla dig informerad om vår senaste policy och vid behov uppdatera dina inställningar. Fortsatt användning av denna webbplats och mottagande av elektroniska meddelanden i enlighet med denna integritetspolicy innebär att du godkänner eventuella ändringar av vår integritetspolicy.
Borttagning och ändring av dina personuppgifter
Enligt gällande lag har du rätt att en gång varje år kostnadsfritt få information om vilka uppgifter om dig som Outbox AXS Sweden har sparat genom att skicka en undertecknad skriftlig begäran till Outbox AXS Sweden (se adress i avsnitt 14 nedan). Om dina uppgifter behandlas på ett sätt som bryter mot den svenska personuppgiftslagen har du också rätt att begära att dina personuppgifter korrigeras, blockeras eller raderas.
Du kan även alltid kontakta oss om du vill ändra eller ta bort information som du har lämnat oss via webbplatsen, om du vill säga upp eller om du vill ta tillbaka ditt samtycke till att motta framtida kommersiella meddelanden från oss, inklusive nyhetsbrev och e-postmeddelanden, eller om du vill ta tillbaka ditt samtycke till insamling, bearbetning och användning av dina personuppgifter, inklusive att dela information med andra. Du kan göra det genom att skriva till oss i enlighet med avsnitt 14 nedan. Din begäran måste innehålla namn, e-postadress och postadress. En skriftlig begäran som skickas till oss brevledes måste även vara undertecknad. Det tar 14 arbetsdagar för oss att hantera din begäran. Din rätt att tillgå eller korrigera dina uppgifter lyder under gällande lagliga begränsningar. Vi kan komma att vidta rimliga åtgärder för att kontrollera din identitet innan vi tillåter åtkomst för korrigeringar eller möjliggör radering. Lägg märke till att vi kanske inte kan uppfylla vissa förfrågningar samtidigt som vi ger dig åtkomst till vissa förmåner och funktioner på webbplatsen.
Kontakta oss
Om du har kommentarer eller frågor om denna integritetspolicy, vår hantering av dina personuppgifter, metoderna som används på denna webbplats eller dina mellanhavanden med den här webbplatsen kan du skicka du ett brev till:
Att: Regelansvarig person
Outbox Enterprises Sweden AB, Globentorget 2, 121 27 Stockholm-Globen.
Genom att registrera dig på och skicka information till denna webbplats samtycker du uttryckligen till att dina personuppgifter används i enlighet med denna integritetspolicy.
Who We are
This Website (http://www.axs.com/se) (the "Site") is provided by
Outbox Enterprises Sweden AB, company number 556948-9759 incorporated in Sweden, whose registered office is at Globentorget 2, 121 27 Stockholm-Globen (hereafter "Outbox AXS Sweden"). Outbox AXS Sweden is a wholly owned subsidiary of AXS Europe Limited (hereafter "Outbox Europe"). The ultimate parent of both Outbox AXS Sweden and Outbox Europe is Outbox AXS LLC a limited liability corporation incorporated in the State of Delaware (File N° 4933672) in the U.S.A. whose main place of business is at 425 W. 11th Street, Los Angeles, CA 90015, USA.
In the remainder of this document "Outbox AXS Sweden". "We" / "Us" / "Our" refers to Outbox Enterprises Sweden AB. Outbox Enterprises Sweden AB, Outbox Europe and Outbox AXS LLC and their affiliated companies are referred to together as "Outbox AXS Companies".
Outbox AXS Sweden is committed to protecting Your privacy. The purpose of this Privacy Policy is to explain how We may use any data We collect about You ("You" / "Your"), how You can instruct Us if You prefer to limit the use of that data and for Us to tell You about the policies and procedures that We and Outbox AXS Companies have in place to safeguard Your privacy.
Outbox AXS Sweden, is also the controlling entity (Sw. personuppgiftsansvarig) for Our processing of Your data.
Summary
When You buy tickets from Us or sign up to one of Our newsletters or other services, We will use Your personal information to provide You with the service You have requested.
We will also use Your personal information for market research, to analyse site usage and Our customer base. We will share Your personal information with other Outbox AXS Companies who comply with the requirements of this Privacy Policy.
If you purchase tickets from Us, We may:
Share Your information with the Ticket Supplier, event promoter, venue, sponsor or other persons connected with the event;
Use or share Your information for the purposes of fraud prevention.
If You have consented:
We and other Outbox AXS Companies will use Your information for marketing or promotional purposes;
We will share Your information with other trusted third parties, for example the artists or promoters We work with, so that they can use Your information for marketing, promotions and related purposes.
Some of these organisations may be situated in countries outside the European Economic Area. If We transfer Your data to these countries We will take steps to ensure Your information is appropriately protected. By submitting Your information to us, You consent to this transfer of Your data.
When You use this Website We may track data about how You navigate the Site to analyse Site usage, to manage the Site, and to report aggregate information to Our advertisers and sponsors.
We reserve the right to use Your information for other purposes set out in this Privacy Policy, for example to respond to legal requests, or to transfer Your data to a purchaser of Our business.
If You would like to learn more about Our data collection policies and practices, please read the following:
"Your data" means any data about You from which You can be identified such as Your name, address, telephone number, email address, financial details or other data which You may disclose to Us via the Site at any time.
When do We collect Your data?
We collect Your data which You submit to Us when signing up for services provided on the Site. We may combine this with data which You have submitted to other Outbox AXS Companies, or with demographic and other information from other sources. We also collect Your information automatically when You enter and use this Site. Automatic data collection is explained in more detail in the next section [link to next section]. If You do not consent to the way in which We may use Your data, please do not submit any personal data.
General Data Collection
IP addresses and click-stream data
An IP address is a number which is automatically assigned to Your computer whenever You access the Internet. When You access Our Site, We log Your IP address and can identify You from it. Click-stream data is information collected by Us when You navigate the Site, for example the specific Web pages You looked at, the order You looked at them and the time of Your visit. This data helps Us analyse how visitors arrive at the Site and what content is most popular and We may use it for administration purposes or to report aggregate information to Our advertisers, sponsors, event promoters and venues. We collect this information using cookies. You can read more about how cookies work in Our cookies policy. Our Site pages also contain electronic images known as web beacons which are used along with cookies to compile aggregated statistics to analyse how Our Site is used. Web beacons may also be used in some of our emails to let us know which emails and links have been opened by recipients.
Optional and Future Services
There are several optional services which You may choose to sign up to. The information required will vary for each service which is offered. This section explains the information We collect for each service, and how We may use it. These uses are in addition to the uses described in sections 7 and 8 of this Privacy Policy.
Registration
You may be asked to fill out a registration form with Your data and/or to choose a user ID and password in order to take advantage of certain features the Site may have to offer. If you register with the site, your information and information related to purchases you make on any of our Sites will be aggregated and maintained as part of your profile and may be accessed or used by us in accordance with this Privacy Policy.
Newsletters, emails and alerts
You may sign up to receive a newsletter or other alerts either by choosing to register for one or in conjunction with a special feature or membership for which You have registered. When You sign up, We will ask You if You would like to receive information about other Outbox AXS Companies or about Our business partners, advertisers or sponsors. If You agree, We may share Your information with them. You can cancel Your subscription to newsletters, Site emails and alerts by contacting Us via the email address which You will normally find at the bottom of the newsletter or email in question.
Remember, if you consent to receive texts from us, your mobile network may impose a charge on incoming texts. Please check with your mobile network provider for details.
Competitions
We sometimes operate competitions through the Site which may require registration. The data You provide Us may be used to notify You that You have won, to confirm delivery of a prize or for other related purposes. On occasion, We may publicly post some of Your data on the Site, (for example, acceptance of a prize may also require you (unless prohibited by law) to allow us to post publicly some of your information on the Site, such as on a winner's page). However, We will not post Your data on the Site without Your express consent.
In some instances, a third party may operate or host a competition on the Site, and collect Your data. In those cases, where We are not the operator or host of the contest or sweepstake, We have no control over the data collected and accordingly urge You to review the third party's privacy policy.
Surveys or voting
From time-to-time We may request data from You via surveys or voting polls made available on or through the Site. Participation is voluntary but may involve disclosure of Your data. Each survey or voting poll will explain how such data is used.
Transaction information
We may offer products for sale, or offer subscriptions for services. (Specific Terms and Conditions concerning the Purchase of Tickets from our Site are available here.) If You order any information from Our Site, buy any of Our products or subscribe for any other services offered on Our Site, We will ask You to complete an order form that will request certain information from You, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that You have requested, i.e., to deliver the information, products or other services that You order, and to invoice You, and to enforce limits on the number of tickets purchased per event and to help prevent credit card fraud. This may include sharing that information with third parties including the merchant of record for payment card processing (currently Outbox AXS Sweden a registered Swedish company).
You may also have the opportunity to permit us to maintain this information in a personal profile for you so you do not have to re-enter the information each time you make a purchase.
Such information is collected and stored through encrypted means for Your protection. We only share financial information with service providers where necessary for fulfilment of your order.
Chat rooms, forums and message boards
We may make chat rooms, forums and message boards available to Our users. You are not required to provide any personal information when using these areas but You may choose to do so. If You post personal information online, it will be publicly available and You may receive unsolicited messages from other parties. Outbox AXS Sweden cannot ensure the security of any information You choose to make public on a message board. In addition, We cannot ensure that parties who have access to such publicly available information will respect Your privacy. Please exercise caution when deciding to disclose personal information in this area.
Social Networks
We may ask You to share information about You stored on social networks and other third-party services in order to personalise Your experience on the Site. You may choose not to provide this information.
Our Site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page You are visiting on our site, and may set a cookie to enable the Feature to function properly. Your interactions with these Features are governed by the privacy policy of the company providing it.
You can log in to Our Site using sign-in services such as Facebook Connect, which will authenticate Your identity and provide You the option to share certain personal information with Us such as Your name and email address.
"Send to a Friend" messages.
The Site may allow You to send information on the Site via email, social network, or other messaging system to recipients who You feel may be interested in receiving such information. To use this feature You provide Us with certain information about the receiving party and by doing so you warrant that You have their consent to do so. Any personal information You provide in connection with sending such other party the message, such as Your name and Your email address will, of course, be disclosed to such other party. While, due to technical restrictions, the recipient's information may be retained in our systems as required for delivery and logging, we do not share it with third parties and we do not use this personal information for any purpose except to send this one-time message (unless the recipient has already consented to such use of his/her personal information). Recipients of these messages will not be opted in to any future communications from Outbox AXS Sweden and/or Outbox AXS Companies and/or Ticket Suppliers unless they have previously given their consent when using this Site, and then in accordance with their privacy choices.
How We use Your data
All data that We obtain about You will be used in accordance with current data protection legislation and this Privacy Policy. We will use Your data to process Your registrations, Your subscriptions to newsletters and site emails, Your competition entries, Your survey or voting information, Your transactions or Your involvement in fantasy games or message boards. We will also use it to analyse Site usage and for marketing or promotional purposes. We believe this allows Us to develop and improve the Site and to provide a better service to You, for example by displaying advertising based on Your interests, or identifying offers and promotions which are more likely to be relevant to you.
We may also use Your data to send You information about related products or services that may be of interest to You.
We may occasionally use Your email address and, in rare situations, postal address or phone number, to contact You regarding administrative matters or notices.
We may also use Your data to deal with any enquiries made by You, to resolve disputes and to troubleshoot problems.
Information collected during customer support activities may be stored in our logs to provide us with heuristic information to monitor and improve our customer support capabilities.
Disclosure of Your data to third parties and overseas transfers of Your data
We will share Your data with certain parties, depending upon the purpose for which the information was provided, the consents which you give at the time the information is provided and the context in which the information was provided, as described in the following sections. We require such third parties to only use the information for the purpose for which it was provided, and will enter into a data processing agreement to the extent that this is legally required.
We may share Your information with other Outbox AXS Companies who are also subject to this Privacy Policy and event sponsors, promoters and venues. With Your express consent:
We may share Your data with companies in the AEG Group (including Stockholm Globe Arenas AB and Anschutz Entertainment Group Sweden AB and AEG Group companies in the USA), who may use Your data for marketing, promotions and related purposes;
We may share Your data with Our partners or other trusted third parties so that they may use Your data for marketing, market research, promotions and related purposes and, as necessary, to confirm and fulfill your order (for example, to process your credit card or payment account number and to send you products you have ordered and to exchange information with other companies and organisations for fraud protection and credit risk reduction) including with the merchant of record for payment card processing (currently Outbox AXS Sweden (as defined above), which is a registered Swedish company).;
We may send You offers from Outbox AXS Companies and Our promotional partners based on the data You have given Us.
Unless You opt-out of such communications, when you purchase a ticket to a specific event on our Site, Your data may be provided to the person or entity which supplies the tickets to Outbox AXS Sweden and on whose behalf we sell tickets which may include, without limitation, venues, promoters, producers, artists, teams and record labels (the "Ticket Supplier").
We may also pass Your data to other parties as follows:
to Our employees and agents to administer Your account and the products and services provided to You by Us now or in the future; or
to the police, regulatory bodies, legal advisers or parties whose request We reasonably consider to be justified in connection with any alleged criminal offence, any suspected breach of the Outbox AXS LLC Terms of Use or any other abuse of Our services by You.
Some of the organisations to which We may disclose Your data are situated outside the European Economic Area. Some of these countries do not have laws that protect Your privacy rights as extensively as those in the EU. However, if We do transfer Your data to other territories, We will take proper steps to ensure that Your data is properly protected and processed only in accordance with this Privacy Policy.
In the unlikely event that We sell or otherwise dispose of some or all of Our business to another party, We reserve the right to transfer Your data as part of any assets sold or disposed of.
If You have previously given Your consent to Our passing Your data to third parties or overseas and would like us to stop doing so, please post Your written request to "Compliance Officer, Outbox Enterprises Sweden AB, Globentorget 2, 121 27 Stockholm-Globen". Your request must include Your name, email address and postal address. Written requests sent by post must also be signed. Please allow fourteen (14) working days for Us to process Your request.
Privacy protection for children
You must be at least 16 years old to register and submit personal information on this site. If You are under 18 but at least 16 You should show this Privacy Policy to Your parent or legal guardian who may register on Your behalf. If You are under 16 years of age You cannot register to use this site and parents or guardians must not register in Your name. If We later learn that any registered user is under the age of 16, We will take appropriate steps to remove that registered user’s information from Our database.
How do We protect Your data?
We use industry standard efforts to safeguard the confidentiality of Your data. All the data collected by Us is stored on a secure server. However, please keep in mind that the internet and the World Wide Web are not secure mediums.
We will retain Your information for as long as Your account is active, as needed to provide You services and will use Your information as necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements.
Links to other Websites
The Site contains links to other websites, for example links from advertisers, sponsors and partners. Outbox AXS Sweden is only responsible for the privacy practices and security of this Site. Neither Outbox AXS Sweden nor Outbox AXS Companies are responsible for the privacy policies, content or security of any linked websites. We recommend that You check the privacy and security policies of each and every website that You visit through Our Site. Please also see Our Terms of Use for further information on third party sites.
Notification of changes to the Privacy Policy
This Privacy Policy was last updated on 26 October 2015. Outbox AXS Sweden reserves the right to change the policy from time to time. Any such changes will be posted on this page, so that We can keep You informed of Our information collection practices. However, We encourage users to be responsible about their privacy and recommend that You consult this page frequently so that You are aware of Our latest policy and can update Your preferences if necessary. Your continued use of this Site and receipt of electronic communications in accordance with this Privacy Policy shall constitute Your acceptance of any revised Privacy Policy.
Unsubscribing and amending Your data
You are entitled by law to obtain information, free of charge, once per annum, about what data of Yours is held by Outbox AXS Sweden by sending a signed written request to Outbox AXS Sweden (see address in section 14 below).If Your data is processed in breach of the Swedish Personal Data Act, You are further entitled to request that the personal data is corrected, blocked or deleted.
You may also at any time contact Us if you wish to amend or remove information that You have provided to Us via the Site, want to opt-out from or withdraw your consent into receiving future commercial correspondence from us, including newsletters and emails, or wish to withdraw any consent into collection, processing and use of Your data, including into sharing information with others. You can do this by writing to Us in accordance with section 14 below. Your request must include Your name, email address and postal address. Written requests sent by post must also be signed. Please allow fourteen (14) working days for Us to process Your request. Your right to access or correct Your data is subject to applicable legal restrictions. We may take reasonable steps to verify Your identity before granting access or making corrections or provide for deletion. Please note that We may not be able to fulfil certain requests while allowing You access to certain benefits and features of this Site.
Contact Us
If You have any comments or questions about this Privacy Policy, Our processing of Your personal data, the practices of this Site, or Your dealings with this Site, please send a letter to:
When you register and submit information on this Site, You provide express consent to the use of Your data in accordance with this Privacy Policy.
Cookie Policy
The AXS Cookie Policy
This website, like most others, uses cookies in order to give you a great online experience. By continuing to use our website you accept to our use of cookies. Alternatively, you can find out more about cookies and how to change your cookie preferences.
