The letter telling Mazda customers how to ensure car resale potential
A Sydney Mazda car dealership has asked customers to give "only the highest scores possible" on a customer satisfaction survey.
Consumer Affairs
Thousands to be refunded the fee they paid for free credit report
Customers duped by Veda's strategies that got them to pay for a credit report, can now get their money back.
Flight Centre may face multi-million penalty after High Court ruling
Travel agency Flight Centre could face a multi-million dollar penalty after the ACCC won a High Court appeal in a long-running legal battle over alleged price fixing.
The Australian city revealed as an Airbnb hotspot
Sydney has placed fifth in the global rankings of Airbnb users.
Why Macquarie might be paying $2 billion for your property information
A leaked scoping study provides clues as to why the Baird government is fiercely determined to sell off highly valuable and sensitive data to the highest bidder.
Can you pick the fake Pokemon card?
Cheap, counterfeit Pokemon cards are plaguing the popular tabletop game, leaving unwary parents and enthusiasts scammed and disappointed.
Why kids are buying cheap, unhealthy snacks
The first comprehensive study of pricing at school canteens in NSW found unhealthy snacks, hot food and drinks are significantly cheaper than healthy options.
'Flushable' wipes to have their day in court
Australian manufacturers face court over claims about "flushable" wipes.
Fake Australia Post 'missed parcel delivery' email scamming consumers
Fake parcel delivery scams have tripled since this time last year.
How much that airconditioner is really costing you
Aussies could blow $2.5 billion on bad air-con habits this summer.
Second Basslink backed by key government report
Building a second link between Tasmania and the mainland would boost the security of the national electricity network a key government report has found
How Pizza Hut is stepping up its game in home deliveries
Pizza Hut's latest move in home deliveries is concerning public health experts who say Australia's obesity crisis is as bad as ever.
Why you're not likely to find a Hatchimal before Christmas
It's the "must have" toy that's causing tears, endless car trips, and parents to pay five times the retail price.
Our greatest Christmas shopping fear
Most Australians consider finding a parking spot in a shopping centre the most stressful part of Christmas shopping.
How to choose better clothes ... and justify a pair of $600 shoes
Do you have a bunch of clothes in your wardrobe but they just... aren't quite right?
The 47 toys too dangerous for Christmas
A Thomas the Tank Engine train, a Minion toy rifle and 45 other dangerous toys will be destroyed by a steamroller as part of an annual product safety blitz.
Blame Canada: Baird cites its 'success' in land titles sell-off
Mr Baird has pointed to Canada's experience to reassure the public that privatising the land titles registry is the right thing to do.
Paddle Pop's 15-second ad dumped after complaint
A complaint about a 15-second internet advertisement for a Paddle Pop iceblock has been upheld by the Advertising Standards Bureau.
How one Cherry Ripe could throw you off track
The 'serving size' on a food label is meant to help you control your weight, but it's actually leaving a lot of consumers confused. Here's why.
Will airlines end free drinks and movies after Opec deal?
Some of Asia's marquee airlines that spoil passengers with free alcohol and in-flight entertainment may soon have to kick the habit.
Why your airline can't always say there are 'no refunds'
Choice alleges one consumer was charged $861.72 when he decided to cancel two Qantas tickets to New York, following three separate changes to his flight time that were instigated by the airline.
'The support staff don't have any idea': New ISP drowning in complaints
MyRepublic customers say the five to 20 days timeframe to be connected to the new service is "ridiculous" and "a problem".
Family flees home after washing machine catches alight
Another Samsung washing machine has caught on fire in Sydney, triggering the residents - including three children - to flee.
How criminals are scamming Airbnb users
Don't get too excited by a cut-price deal to rent a cool holiday house on Airbnb. Here are ways to avoid the scammers.
The no-nonsense guide to Secret Santa gifts
We've got you covered with these top Kris Kringle gift ideas for all age groups.
'Not a single cent left' Members of Sydney gym locked out
A Sydney councillor has come under fire after the inner-city gym he owned suddenly shut, leaving members hundreds of dollars out of pocket.
Why 'everyone will lose' under Baird's latest sell-off plans
Australia's top legal figures warn that privatising the land titles registry will lead to consumers paying more for a lesser service.
ME Bank outage leaves customers stranded at shops
ME bank customers have complained of not being able to purchase petrol and groceries, with outages disrupting numerous debit and mastercard transactions on Friday afternoon.
Consumers may see red when buying Christmas cherries
There is a cherry shortage this year, but don't panic. It may not be as bad as you think.
'Scandalous exploitation' of Sydney families
NSW Labor MP Ron Hoenig is calling for a parliamentary inquiry into children's football.