People can find it difficult to talk about mental health challenges and wellbeing needs.
Searching for information online can be confusing and conflicting.
If you can't get through to your doctor or a trusted service provider, Amélie can give you judgment free support and a kick start for greater health and wellness.
Start chatting to Amélie through messenger today.
Amelie is a contact everyone can chat with online when they need support with their mental health concerns and wellbeing needs. Integrated into your favourite messaging platform and live chat functions on service provider websites means people can turn to Amelie at all hours of the day.
1 in 5 people will experience a mental health issue each year
Suicide is the leading cause of death at 8 per day - more than cancer and road deaths
1 person calls Lifeline every 30 seconds but 200,000 people's calls are missed each year
MENTAL HEALTH ISSUES ARE AMONG THE GREATEST CONTRIBUTORS TO THE GLOBAL BURDEN OF DISEASE
Amelie chats using AI (Artificial Intelligence). This means the support and services shared have been matched to your unique concerns, questions, and situation. No matter when you need to chat, check in with Amelie to get high quality support in an instant.
Finding relevant, evidence-based mental health and wellbeing support is vital. Chat with Amelie about mental health challenges and wellbeing needs and be guided to relevant, practical, and trustworthy resources linked with identified concerns, symptoms, and interests. Conversational Search uses Artificial Intelligence to provide around the clock guidance to the resources and services that best match your unique situation.
Fast access to services when people need them is critical - particularly if life is at stake. Using symptom detection intelligence and screening assessments, a person with a high degree of distress and risk can have their chat alert a service provider of their immediate need for help. Intelligent decision support prioritises interactions for service providers - escalating issues of high-risk to the next place in the queue.
After working through mental health and wellbeing resources Amelie can follow up to see how things are going. Amelie delivers post chat notifications to check-in with people on their progress & any ongoing needs. This can help to promote ongoing learning which can reduce the likelihood of a reoccurring challenge. Chat-based surveys capture service quality, satisfaction, & value.
Immediate, around the clock support for people with mental health concerns and wellbeing needs.
Artificial intelligence integrated with chat-based services will provide decision support to efficiently triage at-risk people at low cost.
Reduces missed calls & wait times to ease demand placed on overloaded service providers.
Through your smartphone messaging platforms and online chat channels, Amelie aims to be available wherever and whenever you want to have a chat about your mental health and wellbeing. Here's how we plan to do that.
The modern context:
Progress has been made to improve the services delivered to address societies growing mental health and wellbeing needs. Sadly, mental health issues are among the highest contributors to the global burden of disease. The trends are worsening and change is needed now.
The future service model:
Text-based services and chat channels are increasingly being adopted to service the increasing demands placed on mental health service providers. Supplementary pathways for support are vital for addressing the growing number of people in need. That means, we need innovative solutions. Amelie integrates Artificial Intelligence to provide Conversational Search, Chat-Based Triage, and Checking In features that supplement or extend existing communication channels used by service providers.
The need for speedy support:
Amelie is the chat contact everyone can connect with online when they need support with their mental health concerns & wellbeing needs. Chat to Amelie about your needs, concerns, and interests using your favourite messaging platform - at any hour of the day and night - and get instant, trusted information and guidance best matched to your unique situation.
The need for easy access:
Amelie plans to be available for the community through the chat channels of your local service providers so you can get relevant, up-to-date information and resources, and guided access to the right professional services when you need them most.
For any enquiries regarding Amélie please fill out the form below.
If you are experiencing distress please call Lifeline on 13 11 14
