'The support staff don't have any idea': New ISP drowning in complaints
In its first two weeks, MyRepublic is being bombarded with complaints from unhappy customers with high expectations of speed and service.
Consumer Affairs
Why your airline can't always say there are 'no refunds'
Choice alleges one consumer was charged $861.72 when he decided to cancel two Qantas tickets to New York, following three separate changes to his flight time that were instigated by the airline.
Family flees home after washing machine catches alight
Another Samsung washing machine has caught on fire in Sydney, triggering the residents - including three children - to flee.
How criminals are scamming Airbnb users
Don't get too excited by a cut-price deal to rent a cool holiday house on Airbnb. Here are ways to avoid the scammers.
The no-nonsense guide to Secret Santa gifts
We've got you covered with these top Kris Kringle gift ideas for all age groups.
'Not a single cent left' Members of Sydney gym locked out
A Sydney councillor has come under fire after the inner-city gym he owned suddenly shut, leaving members hundreds of dollars out of pocket.
Why 'everyone will lose' under Baird's latest sell-off plans
Australia's top legal figures warn that privatising the land titles registry will lead to consumers paying more for a lesser service.
ME Bank outage leaves customers stranded at shops
ME bank customers have complained of not being able to purchase petrol and groceries, with outages disrupting numerous debit and mastercard transactions on Friday afternoon.Â
Consumers may see red when buying Christmas cherries
There is a cherry shortage this year, but don't panic. It may not be as bad as you think.
'Scandalous exploitation' of Sydney families
NSW Labor MP Ron Hoenig is calling for a parliamentary inquiry into children's football.
Big banks tight-lipped on deal that could increase property costs
The government is pushing ahead with a deal that could make buying property more expensive despite protests from right across the state's property sector.
How to ride free with Uber this Christmas
The ride-sharing service is offering $1 million in ride discounts this festive season - meaning some rides will be free.
The tragic tale behind your toothpaste
Major global food and household companies are selling products containing palm oil tainted by human rights abuses, Amnesty International alleges.
Thrifty slugs man with late fee after West Gate traffic chaos
A Melbourne man claims Thrifty slapped him with a late fee after he became stuck in Monday morning's traffic chaos while attempting to return a hired van.
Andrew cancelled gym membership five times before direct debit stopped
The warning follows numerous complaints relating to misleading and deceptive conduct, unfair contract terms and unapproved charges.
Why no consumer will be paying 884pc interest any more
New laws will be introduced to stop dodgy companies ripping off the poorest Australians.
Alarm bells on a credit card Christmas
You won't believe how much you are spending on presents this year.
Real estate fraud paying for gambling, drugs and entertainment
More than $3.6 million in trust account funds has been stolen by NSW real estate agents in the past two years.
How Aldi tests its products against the competition
The testing process your supermarket products undergo before hitting the shelf.
Is it safe to buy a second-hand bicycle?
While Australia's peak standards body mulls over the merits of introducing a safe life limit for bicycle parts, bike buyers in Canberra are being warned to watch out for lemons on the second-hand market.
How a bike ride turned to tragedy for a Canberra dad
Bicycles don't have a speedometer so is there any real way to check if they're past their use-by date?
The 12 things you definitely don't want for Christmas
Household appliances, clothes and toys make up a few of the surprisingly dangerous presents you don't want to find lurking in your stocking this Christmas.
How your restaurant knows who you are
Restaurants are becoming increasingly data-savvy, creating detailed profiles of who you are and what you like to eat.
Investigation launched into black-market consumer data
The Australian Information and Privacy Commissioner is investigating allegations personal information held by telcos can be bought on the black market from overseas call centres.
Pizza Hut gobbles up Eagle Boys chain
After months of rumours, it's been confirmed - Pizza Hut has gobbled up the ailing Eagle Boys chain, becoming a real threat to industry leader Domino's.
The internet service we complain about the most
Complaints about internet services and the National Broadband Network rose by nearly 100 per cent in the past financial year.
'Sitting ducks': The Sydney homeowners facing reduced property values
A "disconnect," between banks, government planning and the insurance industry, is leaving Australian homeowners vulnerable to "climate change foreclosure."
The one person who could have stopped F6 bungle made redundant
Calls are growing for the government to stop its planned privatisation of the land titles registry.
From $100 to $500 in hours: fan fury over Seinfeld tickets
Fans of comedian Jerry Seinfeld have expressed outrage after tickets to the star's live Australian tour sold out in rapid time.
Why we're planning to ditch private health insurance in droves
More than one in 10 Australians plan to leave their private health fund in the next 12 months.