![International capacity grew a hefty 5.8 per cent but revenue fell an even larger 6.9 per cent.](/web/20161206020217im_/http://www.smh.com.au/content/dam/images/g/o/9/l/k/3/image.related.wideLandscape.460x259.gt4p30.png/1480985977272.jpg)
Why your airline can't always say there are 'no refunds'
Choice alleges one consumer was charged $861.72 when he decided to cancel two Qantas tickets to New York, following three separate changes to his flight time that were instigated by the airline.