![Supermarket worker Jack Burrows has been on the receiving end of verbal and physical abuse from customers.](/web/20161204150553im_/http://www.smh.com.au/content/dam/images/g/t/3/2/1/2/image.related.wideLandscape.460x259.gt2fs4.png/1480856555801.jpg)
"I was spat on by a customer": retail abuse on the rise
It was only when a customer spat in his face that Jack Burrows found himself struggling to deliver service with a smile.
It was only when a customer spat in his face that Jack Burrows found himself struggling to deliver service with a smile.
Close to a third of Australian workers are missing out on $3.6 billion a year in superannuation entitlements and many do not even realise they are being underpaid, a new report reveals.
Whether you are interviewing for the first or fifth time, or you haven't interviewed for a position in some time, there are a number of things to remember to be sure you nail your next interview.
The proportion of IT professionals from India granted 457 visas and put on base salaries of $53,900 or less has tripled under the Coalition government.
Public service bosses get second opinion. But not the one they wanted.
The Victorian government has launched an emergency intervention to stop a workers' strike at Esso that could threaten the state's gas and energy supply.
Business leaders including "Twiggy" Forrest and faith groups have joined forces to calling for new legislation to outlaw modern slavery and forced labour which is on the rise.
Most public servants earning below average wages after three-year "siege of attrition" by Coalition.
Staying out of trouble isn't hard, and it just takes a modicum of decorum and self-control.
54 per cent yes-vote at Competition and Consumer Commission.
A web-based maths learning program is enjoying success.
Music may not be an ironclad career prospect, but it’s still possible to earn a livelihood.
Managing your own brand is now a critical aspect of career development.
A short but intensive stint at one of Melbourne's most prestigious institutions of gluttony led to a lifetime of career wisdom.
The memorial attracts more than 200,000 visitors annually.
IT professionals are being hired on 457 visas in preference to Australian workers at the same time the NSW government outsources public services.Â
In the cutthroat world of contract cleaning in government schools a vulnerable workforce is paying the price.
Defence Department boss could not make reasonable pay offer under Tony Abbott.
Cuts to penalty rates would increase shareholder profits or result in negligible savings for customers who shop at major retailers including Myer and JB Hi-Fi, new analysis shows.
Oil giant Caltex is facing a potential class action after revelations of widespread exploitation of workers over a number of years.
It's time to retire the traditional nine-to-five work day.
A veteran flight attendant was sacked after being found with alcohol at the end of a flight.
Sharp spike in public servants behaving badly, sickies decline, lack of faith in senior leadership.
Denied free speech and subjected to fear tactics, public servants grab their chance to vent.
ACCC boss's admissions come as public service disputes spill over into submarine builder.
Union pledges four days of disruption in December.
British 28-year-old Chloe Pincho is pretty clear about the impact of backpackers paying more tax.
Coalition carries workplace vote, just, but result could be challenged.
So popular are weekend penalty rates that a startling 76 per cent Australians who don't get them want them to stay.
Hundreds of thousands of low-paid workers would get protection from being underpaid, under a push for reforms to plug loopholes that are being exploited by big companies such as McDonald's and KFC
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