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[resolved] Latest update to GA ecommerce broke administration panel (17 posts)

  1. jlaks
    Member
    Posted 6 months ago #

    Hi Team Yoast,

    The latest update v3.0.2 broke my user administration panel after doing the update this morning. To get Admin to start working again FTP to ga ecommerce file in plugins directoery and de-activated.

    Has this been encountered yet and is there an update for the fix?

    https://wordpress.org/plugins/google-analytics-for-wordpress/

  2. Scott Wyden Kivowitz
    Member
    Posted 6 months ago #

    I found that I got a white screen as well. Turns out was with Yoast ga-ecommerce plugin. I have to disable either to bring back the site. Rolling back GA by Yoast to 5.3.1 also fixed it. So there was some change in 5.3.2 that doesn't play well with ga-ecommerce.

  3. Steven Gliebe
    Member
    Posted 6 months ago #

    I'm experiencing the same. debug.log shows this:

    [18-Feb-2015 15:25:49 UTC] PHP Warning: require(/path/wp-content/plugins/google-analytics-for-wordpress/admin/license-manager/class-license-manager.php): failed to open stream: No such file or directory in /path/wp-content/plugins/ga-ecommerce/lib/class-ga-ecommerce-admin.php on line 55

    [18-Feb-2015 15:25:49 UTC] PHP Fatal error: require(): Failed opening required '/path/wp-content/plugins/google-analytics-for-wordpress/admin/license-manager/class-license-manager.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /path/wp-content/plugins/ga-ecommerce/lib/class-ga-ecommerce-admin.php on line 55

  4. davidhme
    Member
    Posted 6 months ago #

    Same issue here. I'm also using ga-ecommerce.

  5. Ben Sibley
    Member
    Posted 6 months ago #

    Me too. I have ga-ecommerce installed, and I reverted to the 5.3.1 version of the analytics plugin to fix the backend.

  6. Steven Gliebe
    Member
    Posted 6 months ago #

    No Problem:

    Google Analytics 5.3.1
    Google Analytics eCommerce 3.0.2

    Fatal Error:

    Google Analytics 5.3.2
    Google Analytics eCommerce 3.0.2

    It seems like an issue with Google Analytics 5.3.2 while using the Google Analytics eCommerce add-on.

  7. Steven Gliebe
    Member
    Posted 6 months ago #

  8. TacoVerdo
    Yoast Developer
    Plugin Author

    Posted 6 months ago #

    We've been able to reproduce this problem and will be working on a fix tomorrow.

    If you have any further details about this problem, please report them in the above mentioned thread on GitHub.

  9. Devin Walker
    Member
    Posted 6 months ago #

    Same problem here, downgrading until fix is out.

  10. Andrey "Rarst" Savchenko
    Member
    Posted 6 months ago #

    The error at the top of this thread should be resolved in ga-ecommerce 3.0.3 release.

    However no confidence yet that it's same as #318 on GitHub (different file involved), waiting for OP feedback there.

  11. Andrey "Rarst" Savchenko
    Member
    Posted 6 months ago #

    GitHub issue #318 was reported to be fixed by ga-ecommerce 3.0.3 too. :)

  12. Steven Gliebe
    Member
    Posted 6 months ago #

    Thanks, all good for me now.

  13. Ben Sibley
    Member
    Posted 6 months ago #

    Updated to:

    Google Analytics 5.3.2
    Google Analytics eCommerce 3.0.3

    Working now, thanks!

  14. jlaks
    Member
    Posted 6 months ago #

    Working Again. Appears fixed

  15. TacoVerdo
    Yoast Developer
    Plugin Author

    Posted 6 months ago #

    Thanks for the feedback!

  16. PinkTigerJewelry
    Member
    Posted 2 months ago #

    I see this was fixed for an earlier version. However I am getting the white screen on my admin page.

    I just updated to the newest version of Yoast 5.4.2 from 5.2.8. The 5.2.8 works fine until Imin page.

    I get this error message

    Fatal error: require(): Failed opening required '/home2/threepo8/public_html/pinktigerjewelry/wp-content/plugins/google-analytics-for-wordpress/admin/license-manager/class-license-manager.php' (include_path='.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear') in /home2/threepo8/public_html/pinktigerjewelry/wp-content/plugins/ga-ecommerce/lib/class-ga-ecommerce-admin.php on line 55

    Any help would be much appreciated!

  17. Akash Shrivastav
    Member
    Posted 2 months ago #

    I'm facing same issue, any update here?

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