Shocked customers at Coles in Belmont Forum watched on in horror as a customer was placed in a headlock and wrestled to the ground by staff after claims he entered the store after it closed.
Video footage from onlooking shopper Yasir Khan shows two staff members at the Coles outlet holding the barefooted man before grappling with him and forcibly tackling him to the floor.
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Shopper 'manhandled' at Perth Coles
A shopper who filmed a man purportedly being grabbed by staff at a Coles store at Belmont Forum said he felt concerned about the force they used to remove him.
Mr Khan, who filmed the ordeal, said it was disturbing to see.
"Whatever the reason, manhandling is not required," he said.
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"He was thankful to me for recording."
Mr Khan said that it seemed the only thing the man had done wrong was to enter the store after Coles' closing time of 5pm and that he did not seem intoxicated or disruptive.
"Certainly he (the staff member) didn't like that I was filming," Mr Khan said.
In the video the two team members can be seen stopping the man before one of them roughly grabs him. After dragging him out of an aisle, one of the Coles staff shouts out to another team member.
The man can be heard asking: "What are you doing?", to which the Coles staff replies "arresting you".
Mr Khan managed to get his trolley out of the way as the Coles employee wrestled the man to the ground in front of him - before both Coles staff pinned the man to the ground and called for security.
In a reply to a Facebook post about the incident, Coles said they were concerned to see the footage and were investigating the matter.
WAtoday has contacted Coles for further comment.