Andrew cancelled gym membership five times before direct debit stopped
The warning follows numerous complaints relating to misleading and deceptive conduct, unfair contract terms and unapproved charges.
Consumer Affairs
Thrifty slugs man with late fee after West Gate traffic chaos
A Melbourne man claims Thrifty slapped him with a late fee after he became stuck in Monday morning's traffic chaos while attempting to return a hired van.
Why no consumer will be paying 884pc interest any more
New laws will be introduced to stop dodgy companies ripping off the poorest Australians.
Alarm bells on a credit card Christmas
You won't believe how much you are spending on presents this year.
Real estate fraud paying for gambling, drugs and entertainment
More than $3.6 million in trust account funds has been stolen by NSW real estate agents in the past two years.
How Aldi tests its products against the competition
The testing process your supermarket products undergo before hitting the shelf.
Is it safe to buy a second-hand bicycle?
While Australia's peak standards body mulls over the merits of introducing a safe life limit for bicycle parts, bike buyers in Canberra are being warned to watch out for lemons on the second-hand market.
How a bike ride turned to tragedy for a Canberra dad
Bicycles don't have a speedometer so is there any real way to check if they're past their use-by date?
The 12 things you definitely don't want for Christmas
Household appliances, clothes and toys make up a few of the surprisingly dangerous presents you don't want to find lurking in your stocking this Christmas.
How your restaurant knows who you are
Restaurants are becoming increasingly data-savvy, creating detailed profiles of who you are and what you like to eat.
Investigation launched into black-market consumer data
The Australian Information and Privacy Commissioner is investigating allegations personal information held by telcos can be bought on the black market from overseas call centres.
Pizza Hut gobbles up Eagle Boys chain
After months of rumours, it's been confirmed - Pizza Hut has gobbled up the ailing Eagle Boys chain, becoming a real threat to industry leader Domino's.
The internet service we complain about the most
Complaints about internet services and the National Broadband Network rose by nearly 100 per cent in the past financial year.
'Sitting ducks': The Sydney homeowners facing reduced property values
A "disconnect," between banks, government planning and the insurance industry, is leaving Australian homeowners vulnerable to "climate change foreclosure."
The one person who could have stopped F6 bungle made redundant
Calls are growing for the government to stop its planned privatisation of the land titles registry.
From $100 to $500 in hours: fan fury over Seinfeld tickets
Fans of comedian Jerry Seinfeld have expressed outrage after tickets to the star's live Australian tour sold out in rapid time.
Why we're planning to ditch private health insurance in droves
More than one in 10 Australians plan to leave their private health fund in the next 12 months.
Toyota to settle U.S. truck rust lawsuit for up to $US3.4 billion
Toyota has agreed to a settlement of up to $US3.4 billion ($4.5 billion) for a class action brought by U.S. owners of pickup trucks and SUVs whose frames could rust through
Sales of Trump's books soar following his US presidential election win
Trump's books are hitting new levels after his shock election win.
Supermarket oregano makers caught mixing in other leaves
Aldi and Menora have promised to make sure their oregano products contain 100 per cent of the ingredients, after the ACCC found they were adulterated with other leaves
The 'broken' promise keeping car repair costs high
If dealers and independent repairs shared information about cars, repairs would be a lot cheaper. But that's not happening.
Entrepreneur Dick Smith has bone to pick with Aldi
Traditional supermarkets like Coles, Woolworths and IGA could cease to exist in 10 years time, and "we, the public are to blame", says Dick Smith.
Where Fitbits are $1 and Playstations are $4
Once upon a time, the best place to snag a retail bargain was the Boxing Day sales. Not anymore.
Cash Converters to refund almost $11m to customers
Cash Converters will refund almost $11 million to payday loan customers after the corporate watchdog caught it failing to check if borrowers could afford to pay back the loans.
The things we should really haggle over
Some shoppers can't be bothered haggling, others want to but don't have the time. Here's a study that shows how likely you are to get a discount and save a lot of money.
Aldi like that? Discounter cheaper for brands
There are dozens of identical branded products sold at Aldi, Woolworths and Coles. Fairfax Media finds out which supermarket is cheaper for people who don't want home brand.
Medibank tries to save itself amid more embarrassing numbers
More embarrassing numbers for beleaguered health insurer Medibank are revealed in a new report.
Can you tell your Zara from your Prada?
"Look-a-like" luxury goods are hurting the real thing.
It won't be so easy to become a real estate agent next year
The government has revealed its plan to make it harder to become a real estate agent, to the cheers of the property industry.
Telstra's biggest worry has landed in Australia
A start-up is offering unlimited data at very fast speeds for a relatively affordable price, shaking up Australia's telco market.