The Galaxy Note7 is dead, people. But recalling a product whose reputation consists solely of its propensity to burst into flames presents some obvious problems like: is it even legal to mail this thing?
Samsung is imploring Note7 owners globally to return their potentially explosive phones by ground mail. (Explosions and aeroplanes don't get along.) And to be absolutely sure the dangerous phone doesn't create any more havoc, the return kit contains some interesting insurance measures.
!['Forbidden for transport by aircraft': Samsung's return box for the Galaxy Note7.](/web/20161013141740im_/http://www.theage.com.au/content/dam/images/g/s/0/6/z/v/image.related.articleLeadwide.620x349.gs076c.png/1476224049807.jpg)
As US YouTuber xdadevelopers shows, Samsung provides Note7 owners with an instruction sheet, a thermal-insulated box and a pair of gloves.
The gloves do not appear to be insulated and are probably more of a "hey we're really sorry about selling you a safety hazard instead of a phone, so here's some cool gloves" thing.
Presumably the thermal shielding will keep our non-explosive mail items safe from recalled Note7s en route to a landfill, where they will keep several thousands copies of E.T. company until the sun burns out.
In Australia, Samsung's official statement echoes the one made globally: if you have a Note7, turn it off and send it back. The company is aiming to provide a replacement phone (with partial refund where necessary) or a full refund for every customer.
Those who bought direct from Samsung need to get in touch with them (and might get one of these cool fireproof boxes), while those who bought through a telco or retailer should make that their first port of call.
![](http://web.archive.org./web/20161013141740im_/http://edge.alluremedia.com.au/m/g/2015/12/Gizmodo16.png)
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