Use the dialog box to tell us about your company’s customer satisfaction.

Let’s Chat About
Customer Satisfaction

Chat is the fastest, most efficient way to connect with your customers and provide them with quality customer service. See how adding BoldChat can positively impact your CSAT score.

Do you currently have chat? Please answer yes or no.

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Oops! That response doesn’t apply to this question.
Your answer should only be a “yes” or “no” response. Retype your answer so we can keep going.

Great — Having chat is a good start! Find out why BoldChat is the best choice for chat providers.

Do you currently have chat? Please answer yes or no.

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Oops! That response doesn’t apply to this question.
Your answer should only be a “yes” or “no” response. Retype your answer so we can keep going.

Great — Having chat is a good start! Find out why BoldChat is the best choice for chat providers.

79%

79% of customers prefer live chat because it provides instant resolution.
Source: BoldChat Live Chat Effectiveness report

The BoldChat Difference

Check out our resources to learn what sets us apart from other chat providers.

Learn More Build your ROI Report Now

What is your current CSAT score?
(Hint: The average is 75%)

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Sorry, we don’t understand. Your answer should be a percentage within the range of 0 to 100. If you don't know the value, please estimate or use the average so we can keep calculating.

What is your current CSAT score?
(Hint: The average is 75%)

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Sorry, we don’t understand. Your answer should be a percentage within the range of 0 to 100. If you don't know the value, please estimate or use the average so we can keep calculating.

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Current
CSAT Score

CSAT is your Customer Satisfaction score and industry averages fall between 65% and 86%.
Source: Source: American Customer Satisfaction Index (ACSI)

Let’s look at your projected CSAT score if you added live chat to your site.

Let’s look at your projected CSAT score if you added live chat to your site.

The value BoldChat can provide is clear.*

That’s a {{ teaserCtrl.improvement }}% improvement simply by adding chat.

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CSAT score
with chat

Did you know?

By using chat you can reach more customers by easily managing multiple chats simultaneously.

Want to see what else BoldChat
can do to impact your bottom line?

Register today and build a custom report that illustrates how
BoldChat will increase your ROI.

*Averages and calculations are based on collective BoldChat customer data. Individual results may vary.

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