In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.
Speak to an Apple expert now. Whether by phone, chat or email, we’re ready to help you with all your Apple product questions and issues.
Get real-time assistance from an Apple expert right there on your computer or mobile device.
You can call us immediately or at your convenience, or you can schedule a time for us to call you.
For more straightforward questions — about an issue with iTunes, for instance — send us an email and we’ll quickly reply with a solution.
Whether you make a Genius Bar reservation, visit an Apple Authorised Service Provider or mail your device to us, you’ll get the expert help you need.
Make a Genius Bar reservation at your favourite Apple Store and get help from an Apple expert.
Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Centre. Most Apple products are eligible for mail-in service.