Careers at Alexa

Alexa has been gathering, analyzing, and reporting on internet data for almost two decades. We have millions of toolbar users in countries around the world, and we receive over 6 million unique website visitors per month. As a wholly-owned subsidiary of Amazon.com, a career at Alexa presents an extraordinary combination: the fun and challenge of a fast-paced, startup-like culture, balanced by the stability and rewards of working for an established corporation. Plus, we are located in the heart of downtown San Francisco.

Alexa Internet participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS).

Alexa is an Equal Opportunity Employer. Candidates with criminal histories will be considered in a manner consistent with all federal, state and local laws.

Senior UX Designer

Alexa.com is a marketing technology subsidiary of Amazon.com and we are building the next generation of marketing analytics services. We are seeking a senior level UX designer to assume a leadership role in our organization and own the user experience for our entire service. This is a unique opportunity for an experienced designer to make a name for themselves within a growing company backed by Amazon.com. For the most qualified candidates, compensation is highly competitive and features a signing bonus along with Amazon.com stock grants.

In this role, you will be the most senior member of the design team and will lead the evolution of the customer experience. By establishing the process, standards and personnel to build best in class user experiences, you will be the foundation from which Alexa.com will develop market-leading design capabilities. You thrive as part of a cross-functional team of start up proportions working in close partnership with team members from product management, data science and front-end development.

You are driven to study the behavior of customers and transform them into world-class experiences that are highly functional and intuitive. You apply proactive and critical thinking and can work creatively through the inherent challenges of the product research and development process. You have the skills and passion to distill, visualize and tell a meaningful story derived from massive amounts of data. You have a bias for action but results matter more than simply getting things done.

Our small office culture promotes transparency, socialization of ideas and mutual respect. With initiative, customer obsession and a track record of measurable results, employees are given the autonomy to contribute in a manner that suits them best.

Core responsibilities include:

• Owns and leads the design process from product thinking, to flows, to wireframes, to prototypes, to user testing, etc.
• Applies best practices from the field of user experience and user research
• Is a core contributor to product discovery process and assists in validating product ideas and designs
• Creates the necessary design assets to specify requirements to the development team
• Effectively designs interactions within the product, ranging from small feature iterations to larger, complex, greenfield experiences
• Supports their assigned product development team on achievement of agile sprint goals, working closely with Product Managers and Scrum Masters to prepare designs for development
• Applies an understanding of user analytics and KPIs to monitor the product’s performance and guide product evolution
• Performs user research and customer discovery, such as interviews, observation sessions, and user tests, etc., synthesizes and shares their research to stakeholders
• Incorporates insight from their research into product designs
• Explores new ways of communicating product design concepts and supporting information to product stakeholders
• Collaborates and critiques with fellow designers to ensure that the very best work possible is being released into the market
• Manages internal and external design resources. Proactively mentor and develop other Designers.

Basic Qualifications:

• 5+ years of experience in interaction design, visual design, design research and user testing for software or web applications
• Has acted as the design lead for multiple design projects, establishing the vision, instituting design process, leading brainstorming, managing execution and personnel
• Has a strong portfolio that showcases successful design efforts in a case study format: contains clear articulation of the business objectives, customer problems, design challenges and the path to a successful design that was measured by quantifiable results
• Has experience designing for value propositions fueled by big data, creating U/I that serves large sets of data and designing visualizations of the data that reveal meaningful insights
• Has experience successfully executing in environments that focused on conversion, renewal and subscription (SaaS)
• Thinks about the full context of the user experience including business challenges, user needs, and technological capabilities
• Proficient using tools for pre-visualiztion, prototyping and spec creation (eg. Sketch, Invision, Omnigraffle, Adobe Creative Suite or similar)
• Has proven experience working directly with internal or external clients to gather requirements, present work, and discuss feedback
• Understands fundamentals of visual design
• Formal study of user experience design
• Demonstrates a basic understanding of Alexa, its products, and its target customer

Preferred Qualifications:

• Experience managing direct reports
• Prior experience working with Agile software development process
• Writes HTML and CSS
• Experience using web analytics tools and services, exposure or familiarity with digital marketing and content marketing workflows

Send resumes to STPMCareer@alexa.com.