Careers at Woot!
It's not just a job - it's paid employment.
You're tired of judging us from afar. Today you want to judge us from within! So if you think you can sell things, buy things, process things, repair things, and accomplish all those other tasks for which we require human involvement... take a look at the open positions below. If you feel lucky, qualified, and brave enough to take a giant step towards crap... click on the link below the job description and see what happens next!
PS: Employees can't buy Bags of Crap off the website. Just in case that makes you think twice about applying.
Let us know if you're a:
Carrollton, TX
Retail Vendor Manager - Computers
(Woot Services, LLC, Carrollton, TX)
You spot deals like a hunting dog spots a rabbit: quickly and efficiently. You move for deals like a sea lion moves for a crab: smoothly and directly. And you buy deals like a penny pincher buys toilet paper: after much debate, even if it only saves them a penny. That's how you, upcoming Computers VM, will bring us the very best computer deals.
The ideal candidate (which means you, right?) will have significant Consumer Electronics experience reviewing product, analyzing data, knowing what customers want, identifying trends and coming to conclusions that result in deciding what products will be available on our site. In fact, the ideal candidate sounds a lot like... a computer! So if you are not a human, worry not. As long as you can close a deal, we don't care about species. Just know we might ask non-humans to wear a rubber mask around the office for tax reasons. It's nothing personal.
In this job, you’ll learn: the difference between one black HP Laptop and another black HP Laptop. Or at least you'll learn how to bluff that there's a difference.
Intangible benefits: everyone will assume you're a PC Wizard!
Potential hazards: everyone will try to use you as a help desk. And God have mercy on you if you order any Macs.
If Woot were a superhero team, you’d be: really really really into cutting a bulk order for some special trouble alerts for the team to use.
Worst part of the job: Two words: mandatory software updates.
Make sure you bring: an understanding that "software updates" is one word. Seriously. Just accept it. This is our world, now.
Responsibilities:
- Building executive-level vendor partnerships with new and existing vendors
- Engaging with vendors to pitch the Woot value proposition and gather insight and feedback into how Woot can be their overstock solution
- Analyzing large amounts of deal performance data to identify the attributes that determine a good deal
- Learning the "art of the deal", the contextual elements that in the market segment, that impact whether or not a deal will perform
- Negotiating best-in-class vendor terms, costs, and inventory arrangements
- Planning and executing a robust pipeline of optimal deals across a variety of categories and subcategories
- Diving deep into post-humus deal performance to determine drivers and refine existing and/or future deal plans
- Solving deal customer experience issues that affect downstream customers and Woot customers
- Documenting standard processes for identifying and crystallizing optimal deal structures
Basic Qualifications:
- 3+ years in product, project, business, and/or vendor management is required
- Bachelor's degree in business, operations, merchandising or a related discipline
- Thorough knowledge of and experience using Excel and/or Access databases
Preferred Qualifications:
- 5+ years in product, project or process management.
- Proven track record in vendor negotiation and relationship management, ideally in the Consumer Electronics or Computers segment.
- Unwavering attention to detail and an acute awareness that everything counts
- Ability to work independently and focus on strong business analysis and research in a recent job function
- Outstanding organizational skills and strong written/verbal communication skills
- Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; strong bias for action.
- Experience owning and managing the entire supply base for a given category or product segment, ideally with consumer products.
- Strong analytical and quantitative skills; ability to prepare data and metrics to back up assumptions and evaluate outcomes.
- Demonstrated ability to present strategic concepts, evaluate tradeoffs and socialize opportunistic new ideas with business partners.
- MBA preferred
- Working knowledge of SQL and Data Warehouse
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Sr. Leader, Vendor/Product Management
(Woot Inc, Carrollton, TX)
YOU want to chart a company's course. YOU want to report to a CEO. YOU like driving business models that range from "Print On Demand" to "Wine Sales" and "Wholesale Marketplace." YOU want to lead our Project Management team down the garden path and back again. Maybe you also have some hobbies on top of all that. Sure, whatever. We're not really gonna pry.
What we ARE going to do is ask you if you're an analytical, solution-focused owner with a proven track record of obsessing over the customer experience and delivering results by building and developing top performing organizations, keeping the team focused on the right objectives, creating and/or improving business processes, developing productive, cross-functional relationships internally and with external partners, and able to construct amazingly long business sentences like this one right here that's just ending. If you answer yes, you might be able to pick up the five direct reports, and a total team of 50+ who are ready to find a new CMO they can call their own. Won't you please consider their feelings? Apply now.
In this job, you’ll learn: that merchandising a deals site is sort of like punching a hot bowl of pudding: it sounds easy at first, but then you're suddenly covered in hot pudding and it really burns but you can't get any of it off your knuckles and you start screaming and no one will help you because hey, you're a screaming lunatic covered in pudding, why would they make the effort? So, to recap, it's a unique skill set.
Intangible benefits: If you choose, you can strut down the hall like a Roman General, knowing you're at the head of a team working every day to make you look good.
Potential hazards: Roman Generals sometimes needed a guy to walk behind them and whisper "remember thou art mortal" so they didn't get too cocky. So, you know, balance.
If Woot were a superhero team, you’d be: one of the heavy hitters that would absolutely have their own book! But that also means you've got a really messed-up continuity. Possibly spanning multiple Earths.
Worst part of the job: Spanning multiple Earths. Do you REALLY want to find out that the Earth-5 you is a hedgehog in fishnets? Because that's always within the realm of possibility once you start looking too hard.
Make sure you bring: a functioning sense of humor, please. That's like 80% of our corporate culture!
Responsibilities:
- Mentoring and developing the management team to develop challenging, but achievable, goals and identify the appropriate input targets required to deliver the goals.
- Develop top performing team members and make great hiring decisions to cultivate bench strength
- Develop and execute strategic plans for each business team
- Own P&L responsibility for the overall business – understand the key levers that impact profitability
- Define and deliver process improvements across the company
- Cross functional collaboration with Woot and Amazon Marketing, Operations and Technology teams to support strategies and initiatives
- Maintain a culture of continuous improvement across all teams
- Key stakeholder driving the company’s project road map – intake, prioritization and execution
Basic Qualifications:
- Bachelor’s degree
- 7+ years’ in buying, account management, product/project management, financial analysis and/or marketing
- 5+ years’ experience hiring and managing a team
- 5+ years’ experience in negotiations and vendor/project management
- Demonstrated analytical skills
- 5+ years in the online channel with e-commerce experience
- SQL/ETL skills
Preferred Qualifications:
- MBA with 10+ years of relevant business experience
- A proven track record in leading and transforming highly effective organizations
- Superior analytical and quantitative skills, comfortable with complex financial data
- Track record of results, setting strategy, and running a large volume and high profile business
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development
- Strong track record of recruiting, hiring and developing talent
- High threshold for working in an ambiguous, fast packed environment – figuring it out and adapting as you go
- Ability to operate simultaneously and effectively in both tactical and strategic modes
- A willingness to roll up sleeves to get it done
- Strong communication skills – verbal and written – with the ability to influence stakeholders at all levels of the organization
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Sr. Leader, Operations
(Woot Inc, Carrollton, TX)
Have you ever had direct, hands-on dealing with Ops? Are you looking to own the execution of all strategies pertaining to Woot.com's entire stable of Ops? Do you want to be a key member of the Woot leadership team and report directly to the CEO? This person will Are you self-motivated, driven, able to work at a fast pace, highly data-driven, customer-obsessed, and, above all, passionate about Ops? This, then, is going to be your dream job. Oh, and if you have additional education and/or experience leading process improvement thru lean principles or the kaizen method, that's gonna impress the Ops to no end. Because, ultimately, we want what's best for the Ops, don't we?
In this job, you’ll learn: that Ops are actually small purple creatures with large eyes, red wings, and greenish-blue horns. And you'll be in charge of them!
Intangible benefits: Ops are adorable! And when you direct them properly, they make a small cooing noise like a bird or a kitten genetically altered to sound like a bird.
Potential hazards: Ever seen "The Trouble With Tribbles" before? No? Well, good. It'll be a surprise for you then.
If Woot were a superhero team, you’d be: guest-starring to finish the plot line you were in when your book was cancelled. Nothing against you personally, it's just the kids today want dark stuff, like Sandman and The Dark Knight. There's no room for a monthly coming-of-age story about a young person and their Ops. Well, maybe at Dark Horse.
Worst part of the job: bath day. Ops have razor-sharp tentacles that only come out when they're exposed to water.
Make sure you bring: your Opsiedeck. Then, when you get an Ops you don't already have, you can record it!
Responsibilities:
- Translate the business process and requirements to an engineer
- Prioritize multiple tasks and projects while maintaining deadlines and managing resources with little or no direction
- Demonstrate a track record of improving efficiency and eliminating waste via lean initiatives, kaizen, or six sigma; formal training in these disciplines a plus
- Be a results-oriented leader with exceptional execution skills
- Measure performance via analytics and improve results by solving for root cause
- Highly data-driven and customer-obsessed
- Self-motivated, driven, able to work at a fast pace while building a world class organization.
- Regularly interface with Amazon partners to determine when to leverage Amazon infrastructure and when to build from scratch
Basic Qualifications:
- Bachelor’s Degree in Supply Chain, Fulfillment Operations, Logistics or Engineering
- 10+ years of progressive supply chain, operations management or e-commerce fulfillment experience and should include at least 2 years in senior roles
- Project management with experience leading multiple, large-scale e-commerce initiatives
Preferred Qualifications:
- MBA with a concentration in supply chain and 5+ years of supply chain related experience
- Experience with supply chain systems (EDI, MRP, shop floor control, etc.)
- Experience running supply chain organizations within Amazon as well as previous experience at other retail companies
- Experience in using SQL and databases in a business environment
- Six Sigma Greenbelt/Blackbelt and understanding of Lean Engineering processes
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Manager - Shirt.Woot
(Woot Services, LLC, Carrollton, TX)
Have you ever wanted to manage shirts? You know, like in that movie where Mickey makes all the brooms walk around? That's kinda what you'll be doing if you accept the position of Shirt.Woot manager. Only with less magic and more marketing. But you can still call yourself a wizard if you want!
You'll be summoning artists, casting curation spells, zapping up high-quality graphic design assets and spending time on the phone to make sure all our different Shirt.Woot parts work right. But one thing you won't get is a cool hat with stars on it. Although if you wanna bring one from home, no one will stop you. We've got a pretty lax dress code, you see.
In this job, you’ll learn: where we park the Shirt.Woot trailer between shows and trade fairs.
Intangible benefits: you'll get to know what shirts are coming before anyone else!
Potential hazards: there may be a lot of sitting at a desk, and there may be some free snacks on the snack table, and, well, your XL might turn into an XXL if you're not careful. Hey, it happens to the best of us once we get a desk job.
If Woot were a superhero team, you’d be: the hero that always has a different costume for each adventure.
Worst part of the job: when the snack table's empty. Oh, it'll just break your heart...
Make sure you bring: something for the snack table, after you get the job. We all must do our part.
Responsibilities:
- To oversee the life cycle of designs from recruitment to production including a weekly presentation in Editorial Meetings and regular delivery of assets to production.
- Become a key contact point for Artist Recruitment including initial contact, follow up, revision management, and contracting.
- Develop a recruitment process including monthly/quarterly goals, follow- up practices, and a system to catalog and manage designers.
- Identify new customer segments and specific targets for expanded Shirt.Woot capabilities.
- Develop a recruitment process for new targeted customers including weekly/monthly/quarterly goals, conversion metrics and pipeline.
- Develop marketing strategies/initiatives and promotional calendar based on the interests and demands of the community
- Coordinate, plan and schedule Daily and weekly +Events
- Input on Derby Themes and promotions
- Develop opportunities with other on and offline outlets
- Manage process placing designs on Amazon Marketplace
- Drive process and workflow improvements.
- Admin and Moderation of weekly design contest
Basic Qualifications:
- BA/BS required
- Experience communicating and presenting to Sr. Leadership
- Experience interpreting and communicating analytics
- Experience communicating technical concepts to a non-technical audience
- 5+ years in marketplace, e-commerce, project, business, and/or vendor management is required
Preferred Qualifications:
- 7+ years in product, project or process management.
- Proven track record in vendor negotiation and relationship management.
- Experience owning and managing the entire supply base for a given category or product segment, ideally with consumer products.
- Analytical and quantitative skills; ability to prepare data and metrics to back up assumptions and evaluate outcomes.
- Demonstrated ability to present strategic concepts, evaluate tradeoffs and socialize opportunistic new ideas with business partners.
- MBA or supply chain related masters preferred
- Working knowledge of SQL and Data Warehouse
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Art Director, Shirt.Woot
(Woot Services, LLC, Carrollton, TX)
Art is what divides us from the beasts. That's why we have so much art ABOUT the beasts. That rule also applies to Shirt.Woot as well. You see it in action each and every day.
But is that good? Is that bad? Should we be less fox-focused? More into badgers? Or should we be headed in an exciting all-new direction? That's the kind of decisions an art director will be able to express and fight for each day at Shirt.Woot HQ. Do you think you're up for it? Can you handle the critique?
In this job, you’ll learn: that it's really possible to add a TARDIS to anything if you take the time to think about it.
Intangible benefits: You'll know the derby winner before anyone else does!
Potential hazards: You'll know the derby winner before anyone else does!
If Woot were a superhero team, you’d be: the one with the powers to know the derby winner before anyone else does!
Worst part of the job: when the guy who writes the job descriptions doesn't take the time to make your job look good. I mean, what's with this running gag about the derby winners? STEP UP YOUR GAME, WRITER GUY.
Make sure you bring: a full understanding of what we'll be asking you to do. Making cool shirts is nowhere near as easy as you'd think.
Responsibilities:
- Foster a collaborative team environment and a strong service oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers while meeting customer service level agreements
- Create effective marketing initiatives that will drive user engagement, and expand artist recruitment.
- Curate compelling sales events, developing high quality graphic design assets and partner with Production and Merchandising to insure customer satisfaction
Basic Qualifications:
- 5+ years professional experience with Adobe Creative Suite (Illustrator, Photoshop specifically)
- Graphic design experience for web and print output
- Working knowledge and experience with HTML and CSS
- Experience with Microsoft Office
- Ability to interact at strategic and tactical levels
- Excellent written and verbal communication skills
Preferred Qualifications:
- 3+ Years of Merchandising and Online Retail experience
- Artist/Customer Management and Relationship building
- SQLand Data analysis experience
- Familiarity with Woot and Shirt.Woot communities
- Good organizational skills
- Exceptional interpersonal and collaborative skills
- Familiarity with Woot and Shirt.Woot communities
- Exceptional interpersonal
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Production Manager – Shirt.Woot
(Woot Inc, Carrollton, TX)
Before they see it, you see it. A Production Manager is the one that takes all the different aspects of the Shirt production personnel and all aspects of Shirt product production (screen printing/Direct To Garment printing, etc.) and turn them into a visible page the way a cocoon turns a caterpillar into a butterfly. With you, our shirts will be nothing but a big pile of caterpillars, just wrigglin' around. And that's a little gross, you know? Like, ew.
So as you work in a manner that results in accuracy, timeliness and profitability without compromising company standards for quality, work to continuously improve the functionality and level of service provided to our customers and strive to exceed departmental safety, quality and productivity goals, know that you are carving out the site the way a mighty river carved out the Grand Canyon. Except, hopefully, on a much shorter deadline than "millions of years."
In this job, you’ll learn: that some memes are eternal, and some memes need to run exactly five minutes after they're born everybody wises up coffleft sharkcoff.
Intangible benefits: you'll know which memes are which!
Potential hazards: you'll know which memes are which!
If Woot were a superhero team, you’d be: very interested in how everyone's costume could be optimized for style and design!
Worst part of the job: none! Unless you really hate Doctor Who, in which case, you're gonna be kinda sad.
Make sure you bring: a really good recipe for Beef Wellington. We've been looking for one for a while. We can never get the pastry right!
Responsibilities:
- Responsible for all Shirt Production personnel to ensure proper staffing and optimal utilization of resources.
- Lead and manage a team by training, developing, and coaching team members on a consistent basis
- Create, implement, and sustain policies and procedures.
- Communicate job expectations to all employees; plan, monitor, appraise, and review performance.
- Work with the HR and Management teams to streamline communication and procedures to assure highest customer service and efficiency.
- Works with Customer Service Manager to identify and monitor key metrics.
- Coordinate production job scheduling with Production Planners on a daily basis to assure efficient and cost effective use of machinery and resources.
- Responsible for production costs and product quality, and developing and implementing plans for efficient use of materials, machines, and labor force to establish, maintain, and enhance a profitable operation.
- Work directly with Inventory Control and Accounting to insure the material handling protocols and inventory transactions are properly executed.
- Keep and maintain production records accurately and consistently.
- Prepare and oversee daily and weekly Production Meetings with Operations Manager and leads.
- Generates reports on productivity, production status and labor hours for Weekly Business Reviews.
- Identify and implement Process Improvements across the Shirt operations organization.
- Create, implement, and sustain cost control programs.
- Create, implement, and sustain maintenance programs for all machinery, as well as the coordination of all necessary repairs.
- Prepare and maintain equipment maintenance reporting programs.
- Create, implement, and sustain facilities appearance program that ensures consistent cleanliness, organization, and quality standards that meet or exceed Amazon expectations.
- Responsible for production safety programs in order to provide a safe and clean workplace for employees within the regulations of all OSHA, local, state and company regulations and policies.
- Responsible for the management of administrative duties (payroll, inventory, team member schedules, etc.)
- Responsible for compliance with quality control procedures
- Responsible for production execution at a level that achieves or exceeds performance expectations
- Perform other assignments as needed as directed by management
Basic Qualifications:
- A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience
- 3+ year of management/supervisory experience
- Experience managing across various employee levels, days, and shifts (preferably multi-shift)
- Process improvement and workflow analysis experience
- Proficient with Microsoft Excel and Word
- Excellent written and verbal communication skills
- Excellent interpersonal, organizational, and decision making skills
- Ability to lift 50 lbs repeatedly
- Ability to work with people in fast paced environment as well as ability to work independently
- Demonstrated problem solving and analytical skills
- Exemplary attendance and punctuality record
- Flexible to work any/all shifts, schedules, hours and areas including weekends, nights and holidays as needed
Preferred Qualifications:
- Commercial print environment experience preferred
- 5+ yrs exp. in a textile Print Production Management position
- Experience with Screen Press technology
- Experience with Direct to Garment print technology
- Familiarity with Warehouse Management procedures and Inventory Control
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Vendor Manager, Sports
(Woot Services, LLC, Carrollton, TX)
Finish this sentence: Hut, Hut, _____? The answer this question: what's the song they play to kill time between plays? Then answer this question: how many players on a baseball team have a greater than 80% chance of spitting? If you answered "hike" and "that Oh Oh Oh Ohhhh song" and "100% of the players plus the umpire" then YOU might just understand sports enough to take over the coveted job of Sports VM here at Sport.Woot.
Your duties are simple: show significant experience analyzing data, identify trends, extract conclusions, and present recommendations in a simple and clear manner. Successful candidates also enjoy problem solving (possibly with Xs and Os on a chalkboard shaped like a bowl game) and are proficient using Excel and other tools to analyze large data sets like some nerd. Because, today, the true nerds are the sports fans. Seriously. College kids are going to Doctor Who clubs instead of basketball games. You better side with us before the purges start. We'll protect you.
In this job, you’ll learn: that it doesn't matter if you're armchair jock or alpha nerd, everybody enjoys a plate of nachos and a beer after work.
Intangible benefits: other teams will come to you to settle sports arguments! It doesn't matter if you know the answer or not. Just sound confident.
Potential hazards: only if they send in the troll.
If Woot were a superhero team, you’d be: the only one qualified to make tactical decisions based on your years of quarterbacking at State U. Forget that super-genius millionaire ninja guy. He probably only played water polo!
Worst part of the job: trying to explain the squeeze play using the Death Star trench run as a metaphor.
Make sure you bring: a small trophy of some sort. If anyone asks, look wistfully to the North and say "I coulda been pro... if it wasn't for the accident." It'll help add to your legend.
Responsibilities:
- Building executive-level vendor partnerships with holdout vendors
- Engaging with vendors to pitch the Woot value proposition and gather insight and feedback into how Woot can be their overstock solution
- Analyzing large amounts of deal performance data to identify the attributes that determine a good deal
- Learning the "art of the deal", the contextual elements that in the market segment, that impact whether or not a deal will perform
- Negotiating best-in-class vendor terms, costs, and inventory arrangements
- Planning and executing a robust pipeline of optimal deals across a variety of categories and subcategories
- Diving deep into post-humus deal performance to determine drivers and refine existing and/or future deal plans
- Solving deal customer experience issues that affect downstream customers and Woot customers
- Documenting standard processes for identifying and crystallizing optimal deal structures
Basic Qualifications:
- 4+ years in product, project, business, and/or vendor management is required
- Bachelor's degree in business, operations, supply-chain or a related discipline
- Knowledge of and experience using Excel and/or Access databases
Preferred Qualifications:
- 4+ years in product, project or process management
- Proven track record in vendor negotiation and relationship management, preferably in the Sporting Goods industry
- Experience owning and managing the entire supply base for a given category or product segment, ideally with consumer products
- Unwavering attention to detail and an acute awareness that everything counts
- Outstanding organizational skills and strong written/verbal communication skills
- Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment; strong bias for action
- Strong analytical and quantitative skills; ability to prepare data and metrics to back up assumptions and evaluate outcomes
- Demonstrated ability to present strategic concepts, evaluate tradeoffs and socialize opportunistic new ideas with business partners
- Ability to work independently and focus on strong business analysis and research in a recent job function
- MBA or supply chain related Masters preferred
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Customer Service Manager I
(Woot Inc, Carrollton, TX)
The wildest creatures that have ever existed on Planet Earth? Not tigers. Not bears. Not boars or wildebeests or flamingos with chainswords. The wildest creatures that have ever existed are angry customers. And you'll be a manager on the team that has to deal with them each and every day.
You'll set the vision, direction, and culture of your teams by managing individual and team performance expectations and goals. You'll providing individual coaching feedback sessions and weekly one-on-ones that focus on improving customer satisfaction. You'll monitor real time service levels and schedule adherence, serving as a leader and point of contact for escalated contact resolution of a supervisory nature. And you will brag to your friends that you've mastered the most dangerous game. And we don't mean Mousetrap.
In this job, you’ll learn: that you can love people and yet also do everything you can to make sure they never have to talk to you.
Intangible benefits: the warm feeling you assume the customers have for you each and every time they don't need to tell you something went wrong. Ah, bliss.
Potential hazards: Customers are like piranha: just don't poke them and they won't ever feel a need to bite you.
If Woot were a superhero team, you’d be: the bravest team member of all.
Worst part of the job: any case that starts with the words "Hey, remember that issue from last week? Funny story there..."
Make sure you bring: courage. And a deep love of making things right.
Responsibilities:
- Excellent ability to solve customer service issues and demonstrate passion for delivering a positive Customer experience
- Developing and achieving performance goals and objectives in order to achieve customer promise expectations ensuring accuracy and quality
- Hire, lead, and develop a team of ~20-25 associates. Responsible for the overall direction, coordination, motivation, and evaluation of the team
- Carry out the supervisory responsibilities in accordance with Woot/Amazon policies and procedures. Additional responsibilities will include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; resolving conflicts, and managing risk for Amazon.
- The Manager must communicate policies to associates and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken.
- Understanding and use of Customer Service and Company systems and understanding and control of department functions and procedures
- Development, analysis and improvement of new strategies and procedures. The Manager will have the ability to develop, plan, and implement short- and long-range goals.
- Basic project development, management, and implementation at the site and network level.
Basic Qualifications:
- Bachelor's degree or higher is strongly preferred; equivalent and relevant work experience considered
- Prior supervisory or leadership experience
- Familiarity with general principles of workflow in an email center
- Ability to be flexible in shift assignments and work areas, including nights and weekends
Preferred Qualifications:
- 2+ years previous experience supervising a team in a customer service environment
- Ability to function in an ambiguous, fast paced work environment
- Demonstrating Amazon Leadership Principles in current role
- Strong interpersonal, verbal (speaking, listening, interpretation) and written communication skills desired
- Subject Matter Expert in Woot/Amazon CS Systems, processes, and policies
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Accounts Payable Associate
(Woot Services, LLC, Carrollton, TX)
Listen up, scumbag! We ain't your momma! We're here to break you into a million little pieces! Don't call us sir, we work for a living! Wait, no, DO call us sir, because you'll be making sure excellent customer service skills are provided to all internal and external customers! That's right, you maggot! You're gonna be an Accounts Payable Associate! March over there and and ensure that our Finance & Accounting Department stays intelligent, hard-working, organized, and detail-oriented with strong interpersonal skills! Primary day-to-day responsibilities will include invoice reconciliations and data entry! Move it move it move it!
In this job, you’ll learn: to make your work is uniformly perfect. What? It's a perfectly fair descriptor! Oh, you Accounts Payable Associate types and your sensitivity.
Intangible benefits: you'll look really good in an Accountant's uniform!
Potential hazards: if you wear a uniform to work, everyone's gonna be all "Say, who's that in the uniform? Why did they get a uniform and we didn't?" And then you'll have to win them back. So, you know, maybe just wear jeans or something.
If Woot were a superhero team, you’d be: the new kid, still unsure of his or her powers and calling everyone sir. But if you make it through the first crossover, you'll meet your future self, and start to accept just how powerful you truly are. And then you might get a new uniform. But please, remember what we said above.
Worst part of the job: all the uniform drama. Seriously. Can't your co-workers just let it go? It's all you've heard about since, like, day one!
Make sure you bring: a uniform. Ha ha, no! That was a trap! But you saw right through it. Pretty clever, you. Now go find your uniform and get ready. Oh no! Another trap! But you caught it again!
Responsibilities:
- Enter incoming vendor invoices in the invoice reconciliation system
- Reconcile merchandise invoices to receiving reports to ensure accuracy of price and quantity of inventory
- Work with warehouse managers, category and supply chain managers and vendor contacts to investigate and resolve price and quantity discrepancies
- Manage the timing of bill payment to maximize cash flow while taking advantage of all available early payment discounts
- Actively participate in identifying and making improvements to AP-related workflows/processes/software
- Assist in other miscellaneous accounting-related processes and procedures
Basic Qualifications:
- High school diploma or equivalent
- Minimum 1-2 years of AP experience
- Proficiency in Microsoft Office products
Preferred Qualifications:
- Strong interpersonal skills, including written and oral communication skills
- Strong customer focus and attention to detail
- Microsoft Navision experience is a plus
- Demonstrated ability to meet deadlines
- Ability to work independently in a fast-paced and rapidly changing environment
- Strong desire to exceed expectations
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Sr. IT Support Engineer
(Woot Services, LLC, Carrollton, TX)
If you start every sentence with "Technically…" then YOU might be the person we're after! If you're so into exercising high levels of initiative, judgment, and diplomacy you make a UN ambassador look like a loose cannon, YOU might be the person we're after! If you're so passionate about operating in extreme high-pressure situations that you once considered working below sea level, YOU might be the person we're after! And, finally, if you're so into PC imaging and repair, network engineering and troubleshooting, project management, systems administration in a variety of software and hardware environments, root cause analysis in problem solving, and assistance in managing the daily activities of the department that you doodle PCIAR-NEAT-PM-SAIAVOSAHE-RCAIPS-AIMTDAOTD on your notebook while daydreaming during staff meetings, YOU might be the person we're after! And if you don't do all that, well, who can blame you? But we might still be interested anyway, so give it a shot.
In this job, you’ll learn: the difference between stakeholders and steakholders. One is invested in the project. The others would like you to get out of the way so they can serve people their meat.
Intangible benefits: Only if you make friends with the steakholders. Then maybe they can hook you up with hot yeast rolls or something.
Potential hazards: Once you learn how to anticipate bottlenecks, you'll never be able to pass a cooler of beer without feeling nervous.
If Woot were a superhero team, you’d be: one of those supporting characters who help the hero figure out what the clues mean. Con? You'll never really get your own book. Pro? You'll almost never get in a fist-fight with the bad guy.
Worst part of the job: when you fill up on yeast rolls and then the steakholder brings your meat and you're like "Aaaa, I can't eat this now, why did I fill up on bread?"
Make sure you bring: a successful track record. You know, like Chariots Of Fire or something. That record went to #1 in 1981. It doesn't get more successful than that.
Responsibilities:
- Be the main point of contact for individuals reporting or highlighting issues with systems or equipment
- Be responsible for user management, configuration of new processes and projects, training, documentation, and daily routine maintenance
- Be the initial point of contact for all functionality issues, bug reports, upgrades, security patches and enhancement submissions
- Triage all requests for functionality changes and enhancements to prioritize accordingly, and they facilitate distribution of information to the Business in dealing with the Application Support team's backlog
- Develop and analyze highly complex system standards, thresholds, and recommendations to maximize system performance
- Work closely with end users to gather requirements and enhance the systems
- Evaluate products and upgrades for appropriateness. Oversee and implement system upgrade strategies
- Research current systems technology and serve as subject matter expert on complex systems processes and procedures
- Keep process and other related documents updated
- Dashboard Creation
- Scripting and Automation Coding
- Software Development
Basic Qualifications:
- Bachelor’s degree in Computer Science, Computer Engineering or equivalent experience
- 3+ years of engineering systems administration experience in supporting open source applications and commercial applications
- 3+ years of experience with issue management, process workflows, and administration functions
- Experience working with and managing mobile devices
- Linux/Unix command line interface skills (CLI)
- Proven skills in HW troubleshooting and deployment
- Experience with Networking protocols and stack
- Experience with PowerShell scripting
- Experience with AWS (Amazon web services), EC2 preferred
- Strong analytical skills with demonstrated problem solving ability.
- Ability to work with and help solve technical issues with non-technical staff
- Previous experience in which high levels of initiative, judgment, and tact have been demonstrated
- Proven ability to operate in extreme high pressure situations, successfully handle multiple competing priorities and possess a high level of discipline while displaying a high degree of flexibility and professionalism.
- Must be willing to work in a fast paced and growing environment where some travel maybe required.
- Ability to develop clear, concise documentation.
- Experience in procurement, inventory and asset management of IT equipment as well as IT lifecycle.
- Willingness to work flexible shifts and scheduling including nights, weekends, and holidays
- Travel up to 25% of the time
Preferred Qualifications:
- Bachelor’s degree in Computer science or IT related field
- Experience working with and managing Android OS devices
- Advanced Linux systems administration skills / certification
- Microsoft MCSE, MCITP Systems Administrator (Active Directory)
- Strong troubleshooting skills of very complex systems
- Ability to explain complex IT concepts in simple terms
- Ability to manage high priority projects
- Proven ability to work successfully with limited supervision
- Detail-oriented with exceptional written and verbal communication skills
- Strong organizational skills
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Safety Specialist
(Woot Inc, Carrollton, TX)
If this were a perfect world, we wouldn't need anyone to do this job. In a perfect world we'd all just know what was safe and what wasn't, and no one would stumble into any accidents and, as such, we wouldn't need anyone telling us what to do and how to live. But please, don't think that means we don't want you here. Because we accept that this is, in fact, a very very very imperfect world. And, as such, we need someone to keep us from things like forklift jousting or juggling power saws. Without you, where would we be? The Land Of Unsafe, that's where.
In this job, you’ll learn: that we really don't know a lot about survival. As we prove every time we open that rattlesnake drawer. How can we still have that after all these years?
Intangible benefits: We'll owe our lives to you, maybe.
Potential hazards: If we knew that, we wouldn't need to hire you!
If Woot were a superhero team, you’d be: a powerful authority figure, possibly working for the government, trying to make sure superheroes had to answer to the law.
Worst part of the job: walking in on a forklift jousting match. Everyone just kinda stares and looks embarrassed.
Make sure you bring: a small desk safe. Then you can use it as a visual aid when talking about how safe we all need to be. It's the kind of clever and witty thing we do around here each and every day.
Responsibilities:
- Serve as designated safety representative of assigned fulfillment center (FC), coordinating and implementing all areas of the Amazon Global Safety Program
- Influence behavior and inspire commitment on the part of all personnel in complying with Amazon safety standards and maintaining a safe work environment.
- Conduct training and coach associates on observed work habits in support of this effort.
- Support management’s efforts to ensure compliance with corporate Safety Program expectations and applicable federal and state law. Identify and inform management of compliance issues, safety risks and improvement opportunities through regular audits.
- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. Recommend appropriate risk mitigation measures to management, including ergonomic considerations, in all such efforts.
- Facilitate incident investigation process.
- Maintain accurate daily, weekly and monthly metrics reporting to onsite management teams and corporate based reporting systems.
- Maintain required paperwork to comply with Amazon standards.
- Provide (or facilitate access to) immediate aid for associates, visitors, vendors, or guests that need assistance, or medical attention.
- Enter Safety Incident Information in Metrics database in a timely manner.
- Perform Safety Observations & Audits.
- Train and assist others (Area Managers, Safety Team Members, etc) to complete their Safety responsibilities (Audits, Follow Safety Rules, etc).
- Perform Specific Safety Training as required by the Safety Manager.
Basic Qualifications:
- A completed Bachelor’s degree from an accredited university or 2+ years Amazon experience
- Proficiency in Microsoft Office
- Experienced in emergency response and able to maintain current First aid and CPR certificates
Preferred Qualifications:
- Strong communication, teamwork, analysis, judgment and customer focus skills
- Ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses
- Bachelor's degree or higher, preferably in a safety related field
- Able to maintain confidentiality in matters involving security and/or personnel issues
- Experience with OSHA regulations specifically 29 CFR 1910
- Experience in Worker’s Compensation case management
- Experience leading and managing a team
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Facilities Manager
(Woot Inc, Carrollton, TX)
Your kitchen floor is so clean you serve dinner there, and to guests. You think nothing of calling up your friend and asking if he's done the regular monthly maintenance on his car. You scrutinize elevator certificates, you wonder how many sodas are left in the machine, and you wake up every weekend with a true joie de vivre because of all those little projects you'll be doing yourself, because you can. You never stop moving, and you never run out of anything in your home, not ever. Stop wasting those talents in the minors, kid. Woot's calling you up to be our Facilities Manager.
In this job, you’ll learn: about the secret testing site in the basement of Woot Hanger 17, where we're developing a new type of monkey that... well, we can talk further after you're hired.
Intangible benefits: you've got an excuse to demand roof access any time you feel like it. It might not seem like much, but it's a power everyone here will envy.
Potential hazards: tiny alligators in the urinals. Yeah, they look cute now, but in a year? Whoo boy.
If Woot were a superhero team, you’d be: quietly directing alien elves on how to properly fix smashed armor and restring cosmic battle bows. But you would eventually get your own limited series after twenty years or so.
Worst part of the job: when those tiny alligators try to get back down to their sewer home and then accidentally clog up the toilets.
Make sure you bring: pockets. Lots of pockets.
Responsibilities:
- Dedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.
- Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies.
- Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals.
- Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations.
- Develop business plans and provide guidance and direction for the successful implementation of those plans.
- Help to develop, set and track budgets.
- Understand and implement safety programs.
- Provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination.
- Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.
- Project planning and cost analysis.
- The Facilities Area Manager promotes and conducts good housekeeping.
Basic Qualifications:
- A completed Bachelor’s degree from an accredited university or 2+ years Amazon experience
- Previous internship or leadership experience
- 2+ years experience in facilities and project management
Preferred Qualifications:
- A completed Bachelor’s degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or 2+ years Amazon experience
- Electrical and electronic principles
- Blueprint and electrical schematic reading
- Knowledge of CMMS programs, preventive maintenance procedures, industrial electrical, industrial electronics and industrial controls
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Financial Analyst
(Woot Services, LLC, Carrollton, TX)
Look, you seem like a really nice person, so we're gonna level with you: we LOVED the last person to do this job. And don't get us wrong, with a little time we know we're gonna love you as well, but... well, right now, the heartbreak is still fresh, you know?
So let's be honest here: we're rebounding. But if you're a candidate that's highly analytical, detailed oriented, and also enjoys developing reports and analysis for unique and new opportunities, maybe we can learn to love again. And if you can thrive in a fast growing business environment and are able to multi task with several priorities, maybe you'll fill that special void in our hearts. But don't be hurt if we sometimes look wistfully into the sky and whisper someone else's name. Oh, and you should also be a self-starter, deal well with cross functional teams and ambiguous situations, are a natural leader with ability to influence others. Just like sniff the last candiate did boo hoo hoo hoo hoo hoo hoo.
In this job, you’ll learn: the pressures that come from having to help us rebuild after a breakup. Just understand us, okay? Accept us for who we are.
Intangible benefits: there's still some of his stuff over by where the desk used to be. Maybe it would fit you. Here, put on this funny hat. If we close our eyes a little, it's like they never left...
Potential hazards: only if you're not cool in your own way. But you seem cool.
If Woot were a superhero team, you’d be: the new hero taking up an old hero's mantle. It might be strange at first, but in 12 to 25 issues, you'll have proven yourself and earned the costume.
Worst part of the job: when you meet people who knew the last person and they say OH MAN I MISS THAT LAST PERSON SO MUCH
Make sure you bring: a coffee mug that says "I Am Not The Last Person" so we all can be reminded clearly each and every day until we memorize your name. Should just be a couple days.
Responsibilities:
- Expertise collecting, analyzing and managing quantitative data and creating meaningful reports to drive business improvement and cost reductions
- Produce weekly and monthly reporting; participate in planning, forecasting, and reporting models and their continuous innovation and improvement
- Proven ability to manage competing priorities & providing level-headed guidance during unexpected events
- Highly analytical, detail oriented and strong business sense; proven ability to develop new ideas, creative solutions and demonstrated experience implementing such mechanisms to result
- Demonstrated effective communication and presentation skills working with multiple peer groups and levels of management
- Ability to meet tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing and often ambiguous environment; effective multi-tasking skills are vital
Basic Qualifications:
- BA/BS degree in Finance, Accounting, Business, and/or similar discipline
- 4+ years relevant experience in positions that require analysis
- Demonstrated financial acumen, including familiarity with forecasting, budgeting/planning, and variance analysis
- Familiarity with U.S. GAAP
- SQL user
- Intermediate to advanced proficiency in Excel (pivot tables, vlookups, advanced functions, etc.)
- Ability to travel up to 10%
Preferred Qualifications:
- CPA or CPA eligible
- 2+ years of public accounting experience
- Strong analytical and data gathering skills (SQL and/or Cognos TM1 skills highly desired)
- Previous experience in Manufacturing processes and systems a plus
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Shirt Area Manager
(Woot Services, LLC, Carrollton, TX)
Everybody wears shirts, don't they? And in your role as Shirt Area Manager you'll be in charge of supplying everybody with the shirts they need to survive. You'll also have to keep a positive work environment, gather all your associates and keep them complying with company policies, meet all your key performance measures and metrics, and make sure information flows up and down the shirt chain. Also you'll need to be ready to handle direct supervision of FC associates and all aspects of Shirt production. Can you do all that while still wearing a t-shirt? CAN YOU????
In this job, you’ll learn: that the process of making a t-shirt is a lot more complex than you'd think! For example, there's a thirty-five minute ritual every time you need to add more ink. You've got to wear azure robes and chant like that dance song with the monks in it. You remember that monk song? Man, that monk song was so great.
Intangible benefits: The ink changing ritual doesn't count as personal time. That's thirty-five minutes on the clock!
Potential hazards: If you mess up the ritual, the printer comes to life and smashes up the whole building. Yeah. That's what you get when you buy a cheap printer from a second-hand cursed item store.
If Woot were a superhero team, you’d be: watching their adventures on TV because you can't go out into space to fight aliens when you've got to be on call for the ink changing ritual.
Worst part of the job: The printer doesn't brush its teeth when dormant, so when it comes to life, it has the most horrible breath. Seriously. Practice that ritual, you do NOT want to smell printer breath.
Make sure you bring: just your charming self. Also, if you know anybody selling an uncursed printer, we might be interested.
Responsibilities:
- Lead and manage a team by training, developing, and coaching team members on a consistent basis
- Review production cost and product quality, and assist with developing and implementing plans for efficient use of materials, machines, and labor force to establish, maintain, and enhance profitable operation
- Supervise the performance of administrative duties (payroll, inventory, team member schedules, etc.)
- Monitor and ensure 100% compliance with quality control procedures
- Ensure the proper and safe installation and maintenance of equipment
- Ensure production execution achieves or exceeds performance expectations
- Ensure compliance with policies and procedures. Communicate job expectations to all employees; plan, monitor, appraise, and review performance. Train new and current production staff on production procedures.
- Work with the Operations Manager to communicate manage assuring highest customer service and efficiency
- Keep and maintain production records accurately and consistently. Support any required reporting on productivity, production status, cost controls, quality measures, etc.
- Maintain supplies needed for all production areas and ensure validated cost expenditures.
- Responsible for implementing production safety programs in order to provide a safe and clean workplace for employees within the regulations of all OSHA, local, state and company regulations and policies
- Troubleshoot problems through to resolution, escalating to manager as needed
- Perform other assignments as needed as directed by management
Basic Qualifications:
- Bachelor’s degree or equivalent education
- 2+ year of management/supervisory experience
- Flexible to work any/all shifts, schedules, hours and areas including weekends, nights and holidays as needed
Preferred Qualifications:
- Commercial print environment experience preferred
- 5+ yrs exp. in a textile Print Production Management position
- Experience with Screen Press technology
- Experience with Direct to Garment print technology
- Experience managing across various employee levels, days, and shifts (preferably multi-shift)
- Must have Process improvement and workflow analysis experience
- Proficient with Microsoft Excel and Word
- Excellent written and verbal communication skills
- Excellent interpersonal, organizational, and decision making skills
- Familiarity with Warehouse Management procedures and Inventory Control
- Ability to lift 50 lbs repeatedly
- Ability to work with people in fast paced environment as well as ability to work independently
- Demonstrated problem solving and analytical skills
- Exemplary attendance and punctuality record
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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FC I Associate
(Woot Services, LLC, Carrollton, TX)
Some jobs seem pretty boring. Fruit picker. Stock clerk. Guy who buys the chalk for an elementary school. But if you look beyond the tedium you'll discover what the job really is: the glue that holds society together. Because without that picker, how would the fruit make it to the World Bank Fruit Eating Contest And without that chalk, how would tomorrow's Nobel laureates write dirty words on the sidewalk while the teacher isn't looking? And without that stock clerk, how would we even have an economy? The role of "fulfillment assistant" isn't just about folding shirts and putting them in packages. It's the lynchpin that holds capitalism together. And unless you want Joe Stalin to come smashing up Disneyland, it's your duty to apply.
So if you've got a strong work ethic, a monk-like attention to detail, the ability to meet deadlines, and a true commitment to customer service as it relates to product fulfillment PLUS the ability to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a warehouse associate deep breath you, sir or madam, have probably got what it takes to find fulfillment with us.
In this job, you’ll learn: about that still, quiet place previously only available to Buddhist kung-fu monks. They do the same task over and over again, for free, until they are enlightened. You'll do the same, but we'll pay you. So in a way, you win!
Intangible benefits: if you achieve cosmic awareness while on the job, you might be allowed to leave early. It'll be up to your supervisor, though.
Potential hazards: every so often a guy in a freaky hat and his two friends with weird eyebrows will show up hoping to fight your department head. The best bet is to just leave 'em in a conference room until they get bored.
If Woot were a superhero team, you’d be: the special guest star who is actually a fan favorite, but for some reason can't ever support his own book. But the toy always sells out, and cosplayers love you!
Worst part of the job: snatching the pebble from Security's hand every time they want you to prove you really do work in the building. Can't we just go back to wearing badges?
Make sure you bring: an inner strength, one that cannot be shaken.
Responsibilities:
- Regular attendance and punctuality
- Receive products
- Utilize radio frequency scanners
- Relocate products using forklifts and pallet jacks
- Pick customer orders
- Pack and ship customer orders
- Troubleshoot problems to resolution
- Understand all aspects of production
- Adhere to strict safety, quality, and production standards
- Be willing to work on powered equipment
- Stand and/or walk during shifts between 8 and 12 hours long
- Lift and move up to 50 pounds
- Lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts between 8 and 12 hours long
- Push and pull product up to 50 pounds during shift between 8 and 12 hours long
- Engage in full manual dexterity in both hands and wrists
Basic Qualifications:
- Experience with warehouse management software and radio frequency scanners.
- Experienced with MS Office, Word, Excel and Outlook.
- Customer focused.
- Flexibility to work overtime.
- High School Diploma or GED
Preferred Qualifications:
- Strong attention to detail and have proven capabilities in handling multiple priorities.
- Experienced with MS Office, Word, Excel and Outlook.
- Self-Starter, able to work both independently and also as a team
- Forklift or Order Picker experience.
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Press Operator
(Woot Services, LLC, Carrollton, TX)
The Press Is Life. The Press Is Love. The Press Is What We Think Of First In The Morning. The Press Is What We Think Of Last At Night. The Press Is The Sun. The Press Is The Moon. The Press Is Our Goal. All Hail The Press.
We’re hoping to find someone who can read all that with a straight face. But even if you giggle a bit, don’t worry. As long as you can handle an M&R Auto Press, have an eye for quality, keep records well, meet all those requirements below, and always put the Press first before all other machines, you’ve got as good a chance as everybody. Except maybe that guy in the “I Heart The Press” t-shirt. He’s currently the front runner.
In this job, you’ll learn: that not everybody on the hiring team reads the funny parts here. Keep that in mind before you show up in an “I Heart The Press” t-shirt of your own.
Intangible benefits: The people who DO read the funny parts will laugh at your “I Heart The Press” t-shirt!
Potential hazards: Our last guy accidentally wandered into a taping of Meet The Press thinking it was just a trade show conference. That can be embarrassing!
If Woot were a superhero team, you’d be: the only one who could get a day job after losing your powers. Sure, homey can move planets, but can he work a regular shift? NOT!
Worst part of the job: the guy who writes the job descriptions is trying to bring back “NOT!” for some reason. Stay away from him.
Make sure you bring: your press pass.
Responsibilities:
- Responsible for preparing, operating and maintaining a Screen Press or a Direct to Garment press to produce high-quality product for final processing in the fulfillment department
- Load Art and product on the machine
- Ensure product meets customer specifications
- Monitor and correct any problems that may occur during the press run to minimize downtime and waste
- Conduct routine quality check for any printing imperfections during each run
- Ensure completed product is staged in the area with appropriate job ticket information attached
- Maintain an accurate record of all completed work
- Maintain acceptable productivity, quality, service, spoilage, security and safety goals
- Perform preventative maintenance, conducts minor repairs and reports any mechanical defects to supervisor on equipment
- Maintain a clean and safe work area
- Follow all company procedures and rules
- Follow all mandated security procedures and process requirements
- Conduct self in a respectful and professional manner with a focus on teamwork, quality and timeliness at all times
Basic Qualifications:
- High school education or equivalent
- Minimum 1-2 years of experience using screen press and familiarity with printing ink
- Basic mechanical aptitude with ability to select and use appropriate equipment, supplies and tools
- Willingness and ability to work 10 hour shifts, including weekends and nights
Preferred Qualifications:
- Quality control experience
- Digital printing on garments (M&R and Kornit equipment ideal)
- Good computer skills able to understand moving of files.
- Good detail and decision making skills in order to setup equipment, check product quality and make adjustments to meet customer deadlines and requirements
- Ability to follow/interpret written and oral instructions and specifications
- Must be reliable through good attendance, punctuality and cooperation
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Forum Moderator
(Woot Workshop, Seattle, WA)
Like an unseen hand that slaps from the sky above, a forums mod reigns with the divine right of kings. They are in the forums, but not of the forums. A mod must be balanced, focused, honest and just. Without those features, you're not a mod. You're a rocker!
Oh, and here's a heads up: mods will be exposed to anything ranging from immature verbal assaults to terrifyingly grotesque imagery on a daily basis. Mods will also be expected to keep long and odd hours from time to time, (such as during Woot-Offs or during technical difficulties) and file daily reports about, well, stuff. Possibly even regarding the terrifyingly grotesque imagery, if it's bad enough. Think you've got what it takes? HUH?
In this job, you'll learn: that no matter what you do, someone's going to think you're power-trippin'.
Intangible benefits: you'll have the power to ban people! Which, naturally, you'll use only in extreme cases after much discussion and consideration with the other members of the team. But even still, THE BAN BUTTON! THAT'S SO COOL!!!
Potential hazards: Trolls come from dark places, and they bring some freaky .jpgs with them. The Internet ain't all talking cats, you know.
If Woot were a superhero team, you'd be: a mysterious being of vast cosmic power who mostly does nothing but watch. But every so often…
Worst part of the job: We can't really stress it enough: those .jpgs are gonna be freaky.
Make sure you bring: An iron will, an iron fist, and an iron. You wouldn't want to look all wrinkled for your interview, now would you?
Responsibilities:
- Act as first line of defense for technical, customer service, and community, as well as any other type of issue that may arise
- Maintain and develop community standards with a neutral perspective; self-moderation skills are extremely important
- Recognize and report product safety issues; communicate issues, problems to other internal departments on behalf of the customer
- Recognize and address threats to the well-being of the community (e.g. shilling, referral linking programs)
- Create engaging community and social programs, with a cohesive point-of-view and brand voice to grow membership and engagement within the social media and community spaces
- Think big and partner across internal teams on new traffic opportunities; find ways to innovate and creatively leverage what’s new and culturally trending on social platforms
- Individuals considering the position should be aware that they will be exposed to anything ranging from verbal assaults to mature and grotesque imagery on a daily basis
- Flexible hours, including occasional long shifts
Basic Qualifications:
- Strong communication and interpersonal skills; team-oriented, ability to work with a wide range of internal departments
- Strong writing skills with a background in online retail
- Experience with customer engagement on social platforms and/or online message boards
- Understanding of social commerce and how social and site experience can integrate
- Ability to create, test and evaluate content for social and understand what drives engagement
Preferred Qualifications:
- Able to remain calm in the face of personal attacks, general dislike. Tolerance to offensive, pornographic, violent, or mature images and subject matter
- Adaptability to changing requirements and duties, able to multitask
- Deep familiarity with internet culture
- Experience finding, targeting, and mobilizing online opinion leaders, tastemakers and influencers
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Technical Program Manager II
(Woot Services, LLC, Seattle, WA)
We'll be honest with you, this job is a whisper in a dark alley. This job is a shadowy file in a back room. This job is for the person that appears, gets things done, and vanishes. Maybe you're real. Maybe you're a legend. All that's know is when people see your face, they know something important is happening. And when you call on them, they know adventure follows.
To be a TMPII is to pledge your life to two worlds, and to stand between them at all times. You'll speak nerd and suit and roll your eyes equally at both. But, at the end of the day, you'll be the one thing keeping the abstract and the concrete from tearing each other apart.
Also, there's a coffee machine close by. That could save you a little money, right?
In this job, you’ll learn: that time is a fluid construct that constantly expands and contracts in order to make sure your department will never have enough of it to go around. Best of luck!
Intangible benefits: you can sing your job description to the tune of Beethoven's 5th Symphony. Go on, try it. TPM II. T. P. M. II. TPM II, TPM II, TPM II! TPM II, TPM II, TPM II! TPM II tpm ii TPM II tpm ii TPM II, II, II! How lovely!
Potential hazards: only if you try to do the same thing with a Philip Glass piece.
If Woot were a superhero team, you’d be: the cursed magician who was always drawn to the moment of greatest crisis to say DOOM! DOOM IS UPON US! and find the most essential heroes who know how to solve the problem by the deadline.
Worst part of the job: when someone beats you to the coffee machine and puts in those beans you don't like. You know, the ones that taste like mocha and salmon. What's even UP with those beans?
Make sure you bring: your time machine, if you have one. If you don't have one, consider devoting your retirement to finding one and then sending it back to yourself on your first day at this job! It's logically unsound but if it works, it works.
Responsibilities:
- Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.
- Work closely with the software development and product teams to deliver high quality, scalable products
- Ensure the most efficient use of resources and technologies.
- Work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones.
- Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement and mentorship.
Basic Qualifications:
- Bachelor's Degree
- 5+years experience managing complex technology projects
- Experience with project delivery for large, cross functional projects
- Experience developing Internet products and technologies
Preferred Qualifications:
- Master's degree
- Experience building large customer facing websites and/or mobile applications
- Ability to anticipate bottlenecks, provide escalation management, anticipate and make trade-offs balancing the business needs vs. technical constraints
- Proven problem solving skills, track record of dealing with large complex problems
- Quantitative analytical abilities
- Strong organizational skills, successful track record of coordinating between multiple project stakeholders including project sponsors, other technical program managers, and multiple software development teams
- Tracking and mitigating risks on large scale projects
- Previous work experience as a software developer (experience running teams using Agile Development methods strongly preferred)
- Ability to enable effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.
- Exhibits strong software development qualities including the ability drive creative and innovation solutions to complex problems, good technical judgment, clear communication, engagement and teamwork, and can drive quality.
- Exhibits strong leadership qualities including excellent judgment, relentlessly high standards, can dive deep and remain in touch with business details, drives innovation in their teams, invokes passion in others, can think big, and delivers results
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Vendor Manager - Tools & Garden
(Woot Services, LLC, Seattle, WA)
All things begin with tools and end in a garden. Go on, think of something. How was it made? WITH TOOLS. And when the last bit of it turns into dust, what will happen then? SOMETHING WILL GROW ON THAT DUST. It's the whole cycle of life. Tools to Garden. And we must play our part.
So if you're interested covering both ends of the entire human experience, from creation to death, maybe you'll want to be our new Vendor Manager! You'll need to talk across teams and levels, balance the needs and requirements of internal and external customers, prioritize as our business changes and, above all, deliver results. Because without results, what are we? Just ships slowly passing from point a to point b and leaving nothing behind. Yeah. Tools and Gardens are DEEP.
In this job, you’ll learn: the philosophy of taking and sending away. Truly, what IS retail but the application of taking and sending away? And what is life but various forms of retail?
Intangible benefits: if you want to talk about the nature of human existence during lunch you clearly will find one or two people interested.
Potential hazards: only if you pick one of the bad spots for lunch. Philosopher kings are super picky about what they eat.
If Woot were a superhero team, you’d be: probably one of those '90s heroes who talk a bunch about the big concepts like creation and destruction and why we're here in the universe. Also your artist might do some really surreal stuff. But at least you'd be critically acclaimed.
Worst part of the job: when your boss says "We need this by five" and you say "But what does five truly mean since time is a human construct to explain the decay of life in a forward direction?" and then your boss is like "Get back to work" and you're like "okay."
Make sure you bring: an interest in being a VM for Tools & Garden. Despite this job description, you're not actually going for your PhD.
Responsibilities:
- P&L responsibility for managed vendors: negotiate the best costs, and grow sales and margin
- Manage day-to-day vendor relationships, represent Woot when meeting with vendors’ senior executive teams
- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets
- Work with internal teams to help drive tools and process improvements that affect the categories, with emphasis on automating tasks that are currently performed manually
Basic Qualifications:
- 3+ years in product, project, business, and/or vendor management is required
- Bachelor's degree in retail, business, operations, supply-chain or a related discipline
- Thorough knowledge of and experience using Excel and/or Access databases and familiarity with statistics or other analytical techniques
Preferred Qualifications:
- Strong data extraction, analytical and problem solving skills
- Proven negotiating skills, influencing abilities and some vendor management experience
- The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel
- Highly innovative, flexible and self-directed
- Superior analytical skills, with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions
- Must possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done
- High degree of organization and ability to manage multiple, competing priorities simultaneously
- · Excellent collaboration skills that enable you to earn trust at all levels
- · Extreme attention to detail and willingness to roll up your sleeves
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Quality Assurance Engineer
(Woot Services, LLC, Seattle, WA)
If you pass a stack of dirty dishes, you can't help but rinse them and sort them by size. If your cat is on the right side of the couch (where you keep your remote you pick up that cat and move it directly to the left. You're the sort of person who wants a world filled with quality, and you demand it from others. We want you to demand it from our team too.
If you're passionate about customer experience, can handle creative engineering balanced with high quality and customer focus, comfortable with Scrum and test-driven development, into C# and ASP.NET MVC to handle our website and services running on AWS and still really mad that we didn't close that parenthetical statement up there, you might just be an excellent fit for quality assuring!
In this job, you’ll learn: where we store our Ark. Been in the business since the early 1940s!
Intangible benefits: when we take out the medallion that goes with the Ark, you'll be able to say "Hey! There's something written on the back!" and then we can adjust our staff. That's true Quality Assurance in action, you see.
Potential hazards: Only if we try and open the Ark. You know how that goes, right?
If Woot were a superhero team, you’d be: one of those old 1920s pulp heroes with rolled up shirt sleeves and a serious budget for travel. Which, of course, you'd inspect meticulously for mistakes.
Worst part of the job: Not being able to look when the Ark is open. It always sounds so cool and people are like "Aaa! Aaa! This is amazing even though I'm melting!"
Make sure you bring: some cool theme music. Seriously. It's gotta be really cool.
Responsibilities:
- Defining test strategy and test plans and reviewing them with stakeholders
- Improving test coverage, reviewing and filling gaps in existing automation
- Ensuring code is tested at the appropriate level (unit test, integral/functional, UI, etc.)
- Representing the customer, understanding how they use the system, and including the most relevant end to end user scenarios in test plans and automation
Basic Qualifications:
- Bachelor’s Degree. Computer Science Preferred.
- 3+ years of QA experience
- QA tools and methodologies
- Experience in test planning, test design, test strategy, and test execution
- Ability to read, write, and debug code to automate test cases using test automation frameworks
- Ability to develop scripts to automate repetitive tasks
- Excellent written and spoken communication
Preferred Qualifications:
- Experience with Windows and Powershell scripting and/or UNIX/Linux environment and Shell scripting
- Experience with AWS or other Cloud services
- Expertise with full software development life cycle including coding standards, code reviews, test reviews, source control management, build processes, testing, and operations
- Strong problem solving and troubleshooting skills and an ability to come up with creative solutions to difficult-to-solve problems
- Effective technical leadership skills to improve test technologies and infrastructure of the team
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Data Engineer, Woot Voice of the Customer Program
(Woot Services, LLC, Seattle, WA)
The customer comes first at Woot! But "the customer" isn't always able to make it to our weekly meetings. So instead of putting out cupcakes and tiny cups of juice, we've added the "Voice Of The Customer" to our teams. Now we (which means you) will have access to data and details so we can make stuff our customers want, sometimes before they even want it! It's a good gig, making people happy. Won't you help us make it happen?
In this job, you’ll learn: that customers aren't just imaginary beings like unicorns and manticores. Although some customers do have beaks and wings. Isn't that what a manticore has? It's been a while since we played D&D.
Intangible benefits: When you get it right, you'll know all the smiles are because of you!
Potential hazards: When you get it wrong, you'll have to stay off Twitter for a few days.
If Woot were a superhero team, you’d be: too busy to be on a superhero team, because of all the time you'd be spending with the customers!
Worst part of the job: How can there be a worst part when dealing with customers? Customers are the BEST!
Make sure you bring: a desire to change everything you know our customers don't like.
Responsibilities:
- Work closely with business stakeholders to understand business issues and develop the data driven insights to drive the business’ direction.
- Work closely with internal Amazon teams to develop data ingestion models from varying customer touchpoint sources (such as survey data, forums, feedback forms, customer service contacts among others) for text mining analysis.
- Audit the tagging process (manual or automated) to make sure data is complete and accurately represented in the systems.
- Understand that ad-hoc analysis is part of the landscape and be prepared to structure relevant analysis and demonstrate a sense of urgency in delivering insights to the leadership team.
- Dive deep into data by leveraging SQL, MS Access, Excel, and other data manipulation tools and presentation tools (e.g. Tableau, etc.)
- Identify top drivers of customer experience and provide clear, compelling reports and presentations for review on a weekly basis.
- Develop and propose new metrics, recommend strategies to stakeholders to improve business results, and work across our organization to make actionable intelligence available to business stakeholders.
- Contribute to the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
- Interact with software and business groups to develop an understanding of their business requirements and operational processes.
Basic Qualifications:
- Bachelor's degree in Computer Science, Math, Finance, Statistics or related technical field.
- 5+ years of professional experience in analytics, business analysis or comparable analytics position, handling large, complex data sets
- Proficiency in SQL and Excel
- Basic scripting using programming languages such as Python or C++
- Experience applying statistical techniques to real-world data
- Excellent written, oral communication and data presentation skills
- Comfort with or exposure to basic statistics: significance tests, regression
- Ability to quickly adapt to changing priorities and generate innovative solutions in an extremely fast-paced environment.
Preferred Qualifications:
- MS in Applied Mathematics, Statistics, Computer Science, or other technical field. MBA also desired.
- Develop websites using (RUBY, HTML, PHP, Java, AJAX) which would allow users throughout the Company including the leadership team the ability to graphically understand issues the team is seeing as well as action items to solve these issues
- Experience in data mining (SQL, ETA, data warehouse)
- Experience with textual mapping based systems and software.
- Experience with a high-level modeling language such as MATLAB, R, Stata, etc.
- Familiar with theory and practice of information retrieval, relevance, machine learning, and data mining.
- Experience with large data sets (10 million+ rows).
- A natural curiosity and desire to learn.
- Energy and willingness to formulate, test, and discard or revise many hypotheses
- Skilled at data visualization and presentation.
- Experience working with business intelligence software like Tableau
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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UX Design Manager
(Woot Workshop, Seattle, WA)
The first UX Design Manager arose from the druids at Stonehenge, to make sure the stones were aligned to catch the sunlight just so. Today, they're still talking about what that team accomplished. It goes without saying that UX Design is quite mysterious to some people, but we like to think UX is like the Loch Ness Monster: not always visible, but obvious when it lifts its head! The ideal candidate for this position is a pragmatic visionary that can translate business needs into a fantastic customer-focused solution, thinking first from the customer's perspective and setting relentlessly high standards for themselves and their team by developing best-in-class experiences used by millions of customers worldwide. And if that candidate knows the secret pathway to Avalon? All the better!
In this job, you’ll learn: the secret language of the plants that grow in the back corner of our office.
Intangible benefits: the plants know all the late night gossip. It's like Dynasty up in here.
Potential hazards: Only if you're not able to draw deep insights into the minds and hearts of our customers through regularly applying user research methods and a hands-on approach learning how to apply the right processes to investigate your own ideas. But you will be, so this will never come up, right?
If Woot were a superhero team, you’d be: so in tune with nature that you could command the very Earth itself! And you would use it to enrich the crime-fighting experience for your teammates.
Worst part of the job: trying to explain to your parents what a UX Design Manager does.
Make sure you bring: your jacket. It gets chilly sometimes.
Responsibilities:
- Persistently focus on the customer.
- Seek data. Use data. Love data.
- Be prepared to learn from customers, from your team, and from all relevant teams that work at Amazon
- Understand being right about design is an outward process of challenging your beliefs and biases through peer feedback and user testing.
- Understand the power of good design and how it can influence a business.
- Assertively and tactfully defend simplicity
Basic Qualifications:
- 3+ years as a User Experience Designer, Interaction Designer, Product Designer or similar role designing for mobile and desktop
- Online portfolio of work showcasing engaging user-centered design solutions
- Can demonstrate a high competency level with UX design patterns
- Experience balancing heuristics, user research, customer data, and customer feedback
- Experience presenting UX design to senior stakeholders
- Can share examples of scoping design initiatives and prioritizing work with an understanding of how UX supports business objectives
- Creates aesthetically pleasing work and can speak to visual design principles used to design the work.
- Can demonstrate a high competency level with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure and Dreamweaver
Preferred Qualifications:
- E-commerce experience
- Experience integrating user experience with a strong brand experience
- Hands on experience conducting user research
- Ability to prototype in Axure, InVision, HTML, Flash, AfterEffects or similar
- Demonstrates the ability to partner with multiple teams outside of design such as vendor managers and engineering
- 4-year art or design school degree
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Email Marketing Manager
(Woot Services, LLC, Seattle, WA)
Some customers are destiny customers. They show up from somewhere magical and stay forever. But most customers are acquired customers. You have to go and get them and convince them to stay. And that's where you come in, dear reader.
Because we want an analytical email and content marketer to drive customer acquisition and conversion. We want someone who hunts up new fans, who can gather new customers, who can plant and harvest the seeds of future Wooters who'll be happy to call our site home. This will happen through an ability to create, manage, and analyze daily email campaigns as well driving placement on Amazon.com and supporting marketplace initiatives. And hey, you can take credit for all the destiny customers too. So it's win-win, right?
In this job, you’ll learn: that in the 21st Century, strategy, execution, measurement and reporting of the email channel is an actual job! It's true! The "Mad Men" would never have thought.
Intangible benefits: you're working on the Internet! It's ALL intangible!
Potential hazards: this line from your description (The successful candidate will have a proven track record of working closely across functions, strong written communication skills, as well as the ability to communicate with executive stakeholders) includes the words executive stakeholders. And if you don't do good, they'll poke you with their executive stakes.
If Woot were a superhero team, you’d be: strangely good at communicating with your arch-enemy via email.
Worst part of the job: every time you delete some other company's mass email you'll feel a sense of guilt and think "Is that what people think of ME?"
Make sure you bring: a devotion to all things that begin with the letter e.
Responsibilities:
- Targeting, email creation, and measurement of multiple daily email campaigns
- Daily, weekly, monthly and quarterly KPI reporting
- Developing updates and communication for internal stakeholders
- Testing and optimizing settings within channel platforms
- Continuous improvements in performance through testing
- Developing and continually reassessing a set of strategies to drive profitable growth.
- Creating a roadmap of initiatives to enable the defined strategic objectives.
- Working closely with Amazon partners to drive placement and awareness of Woot brand.
- Communicating performance and status to various stakeholders.
Basic Qualifications:
- Strong background in analytical positions or consulting, with a bias towards B2C Marketing
- 3+ year experience in Email Marketing or CRM
- Excellent written and verbal communication skills.
- Highest standard of accuracy and strong sense of customer obsession
- Demonstrated ability to work effectively across business and engineering teams to deliver business results.
- Intermediate proficiency in Excel including functions and macros.
Preferred Qualifications:
- Master’s degree Math/Statistics, Economics, Computer Science, Business, Marketing or a similar field.
- Excellent business judgment and an ability to think strategically and execute methodically.
- Able to generate ideas and solve problems independently and consistent with Amazon’s core principles and position in the market segment.
- Proven analytical and quantitative skills with a passion and aptitude for analysis.
- • Intermediate proficiency in SQL or ability to learn.
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Research Scientist II, Deal Quality and Personalized Shopping Experience
(Woot Services, LLC, Seattle, WA)
In the future, all of our jobs will be handled by robots. But the future's not here yet, so we've got to stall until the robots are ready. That's where you come in, dear applicant. You're just the sort of person the robots want to keep their job warm for them until they're born. Hey, don't look so sad. In robot logic, that's a compliment!
As you formalize problem definitions from ambiguous requirements, extract insights from big data and develop cutting-edge solutions for non-standard problems, research with, experiment with, and analyzing forecasting strategies, mathematical models and also prototype implementations, you'll know that one day, a super-cool robot will wheel in and tell you that you're no longer needed. But look at it this way: you'll be able to meet a cool robot! Won't that be great? Yeah. Yeah, it will.
In this job, you’ll learn: that we really are just complex and unpredictable mathematical problems that pretend to be human.
Intangible benefits: if you solve for humanity, you'll instantly become all-powerful and be like a mighty Greek god!
Potential hazards: have you ever read mythology? The Greek gods had pretty dramatic lives. You might not actually want that.
If Woot were a superhero team, you’d be: someone with powers to see the future.
Worst part of the job: when your powers to see the future reveal a dark time ahead, like an alien invasion or a four hour meeting with your boss's boss.
Make sure you bring: outstanding analytical abilities, excellent communication skills, and comfort working with technical teams and systems. And maybe some fresh milk for the cereal bar. We've been running a little low.
Responsibilities:
- Build statistical models to represent the quality of deals sourced based on revenue forecasting at various levels.
- Build statistical models to represent perceived deal quality by each customer and in turn come up with models to personalize deals for individual customers on the website, mobile app and various marketing channels.
- Prototype these models by using modeling languages such as R and in-house Machine Learning tools. A software team will be working with you to transform prototypes into production.
- Create, enhance, and maintain technical documentation, and present to other Scientists.
- Gather data required for analysis and mathematical model building by writing ad-hoc scripts and database queries.
- Interact with software and business groups to develop an understanding of their business requirements and operational processes.
Basic Qualifications:
- Ph.D. in Machine Learning, Data Mining, Statistics, Applied Mathematics, or a related field and 2 years of industry experience, or a Master’s degree in Machine Learning, Data Mining, Statistics, Applied Mathematics or a related field and 4 or more years of industry experience.
- Three or more years of experience in machine learning with domain knowledge and experience in the following areas: data-driven statistical modeling, discriminative methods, feature extraction and analysis, supervised learning.
- Four or more years of industry experience or academic research applying statistical techniques to real-world data
- Fluency in a high-level modeling language such as MATLAB and R.
Preferred Qualifications:
- Superior communication and data presentation skills
- Demonstrated ability to own projects end-to-end and work on cross-functional teams
- Experience with large data sets (10 million+ rows)
- A natural curiosity and desire to learn
- Ability to convey rigorous mathematical concepts and considerations to non-experts
- Ability to distill problem definitions, models, and constraints from informal business requirements; and to deal with ambiguity and competing objectives
- Experience with programming languages such as Python, Java, C++
- Knowledge of relational databases (SQL)
- Applied experience building/evaluating predictive models is desirable
- A good understanding of analysis of algorithms and computational complexity is desirable. Distributed programming experience is highly recommended.
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Sr. Product Manager, Order Fulfillment
(Woot Services, LLC, Seattle, WA)
So many orders in this day and age go unfulfilled. We've turned therapy, entertainment, food and drink, and tawdry short-term affairs. And what happens? Nothing! They stay unfulfilled! So now we're turning to you.
We want someone who's capable of handing end-to-end ownership, right down to last mile delivery and customer service. We want somebody who can innovate, simplify, and bring us love on those cold evenings when the darkness get to be too much. We want a candidate who will possess a strong business/product/inventory/supply chain management background combined with a solid understanding of current web technologies, be able to thrive and succeed in an entrepreneurial environment, not be hindered by ambiguity or competing priorities, and still give us a thoughtful nod as we talk about how much we miss our kindergarten teacher. Hey, people find fulfillment in different ways. Don't get all judgy, judgy-pants.
In this job, you’ll learn: that you can't fill the hole in your heart with things. But you should try that first, because it'll help us meet our annual sales goals. Helping others is good.
Intangible benefits: a constant warm feeling in your heart. Not because you're making a difference. Because the cafeteria will give you heartburn.
Potential hazards: None, unless you eat in the cafeteria.
If Woot were a superhero team, you’d be: the mighty and powerful type who gave it all up to love others. Also you'd have a weird hippie kinda costume. But you'd be so fulfilled that you'd pull it off with ease.
Worst part of the job: Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. So it's gonna be hard to carry over the "4:30 Fart Noise Contest" from your last job. Sorry about that.
Make sure you bring: your lunch. See above. Oof.
Responsibilities:
- End-end ownership starting from the customer experience on the website all the way to last mile delivery and customer service
- Innovate and simplify Woot’s ordering and Account Management user interfaces as well as develop and integrate programmatic solutions that result in significant process and cost improvements across our supply chain
- Possess a strong business/product/inventory/supply chain management background combined with a solid understanding of current web technologies
- Thrive and succeed in an entrepreneurial environment unhindered by ambiguity or competing priorities
- Able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done
- Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role
Basic Qualifications:
- Bachelor of Arts/Bachelor of Science degree
- 5+ years of product management experience from a technology, e-commerce, digital media or retail related company
- Proven success in delivering customer facing products in a high growth environment
- Experience in interpreting and communicating analytics; leveraging customer research, hard data and metrics to back up assumptions and marketing programs
- Ability to work in an extremely deadline driven work environment, attention to detail, and ability to multitask
- Prove ability to prioritize well and communicate clearly across all levels of the organization both Technical and Non-Technical information
Preferred Qualifications:
- MBA preferred
- Data mining and ability to write SQL queries
- Demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and evaluate opportunistic new ideas with technical employees
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Senior UX Designer
(Woot Workshop, Seattle, WA)
UX! See that? It's a perfectly formed U and a perfectly shaped X. Pretty good, huh? Yeah, we're pretty proud of how well we designed that UX up there. But maybe, just maybe, you can do better. So if you think you can UX up to our level, well, give it a shot. But we've got to warn you. We've been typing "UX" for years now. We're prrrretty good at it.
That having been said, if you think you're the talented Senior UX Designer who can outshine an UX like this - UX! - then give us a jingle. You'll need to be comfortable with all manner of visual design projects, from a template-based icon to interactive web features to Heaven knows what else. Innovation and independence is valued highly, but we'll still expect you to listen to our dumb ideas and make them work. Applicants will be evaluated primarily on their online portfolios; failure to provide work samples (and your role in each) will pretty much guarantee that we won't call you. Coding or other multimedia production skills are a bonus. Also you need to be able to write "UX" without any typos. Think you can handle that?
In this job, you’ll learn: that showing off a portfolio which demonstrates how you have an excellent eye for graphic design, including: color, layout, typography, and illustration, an in-depth understanding of web design principles and usability, and a solid grounding in the possibilities (and limitations) of current and emerging web technologies and trends is literally the only way to impress us. Not counting the guy who did fifty thousand jumping jacks without taking a break. Now THAT was impressive.
Intangible benefits: it's fun to watch people doing jumping jacks in the parking lot, if that's what you mean.
Potential hazards: the heartbreak of seeing a person who's just done 49,999 jumping jacks collapse into a puddle of tears, knowing they missed the record by mere inches.
If Woot were a superhero team, you’d be: a billionaire named Jack with radiation-enhanced jumping powers (who hopefully does some UX work on the side).
Worst part of the job: when the boss calls you in to ask why you misspelled "UX" for the third time. Seriously. Get yourself together.
Make sure you bring: a portfolio which demonstrates how you have an excellent eye for graphic design, including: color, layout, typography, and illustration, an in-depth understanding of web design principles and usability, and a solid grounding in the possibilities (and limitations) of current and emerging web technologies and trends. Just in case you hadn't caught on to how serious we are about that part.
Responsibilities:
- Relentlessly pursuing and advocating for the best possible customer experience by partnering with product managers, vendor managers, developers, and other designers.
- Take ownership of both large and small projects.
- Own the end-to-end design process and deliverables such as workflows, wireframes, mockups, prototypes, redlines, and optimized assets.
- Be adept at communicating everything from design strategy to detailed interaction behaviors for both mobile and web
- You understand shopping should be both frictionless and fun.
Basic Qualifications:
- 6+ years as a User Experience Designer, Interaction Designer, Product Designer or similar role designing for mobile and desktop
- Online portfolio of work showcasing engaging user-centered design solutions
- Can demonstrate a high competency level with mobile and desktop UX design patterns
- Proven ability to partner with multiple teams outside design such as vendor managers and engineering
- Experience presenting UX design to stakeholders
- Experience scoping design initiatives and prioritizing work with an understanding of how UX supports business objectives
- Experience designing aesthetically pleasing work, can speak to visual design principles
- Can demonstrate a high competency level with a variety of design tools such as Photoshop, Illustrator, Fireworks, Visio, Axure and Dreamweaver
Preferred Qualifications:
- E-commerce experience
- Experience integrating user experience with a strong brand experience
- Hands on experience conducting user research
- Ability to prototype in Axure, InVision, HTML, Flash, AfterEffects or similar
- Firm grasp of which qualitative and quantitative methodologies to use throughout project lifecycle
- Experience balancing heuristics, user research, customer data, and customer feedback
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Sr. Manager of Traffic
(Woot Services, LLC, Seattle, WA)
Do you open spam and think "Wow, this person clearly has NO idea about what their key metrics should be!" When you buy gifts for people, do you consult your self-made algorithm chart based on a year of personal observations so you know who will most prefer what? Do you like to keep track of the pizza delivery trucks outside your apartment, occasionally cross-referencing them to the days sporting events to find trends and their causes? Because, if so… we're very interested.
In essence, we're looking for a traffic pro, who can help us introduce new customers to our great deals and hilarious content. You will lead a team of marketers and coordinate with our vendor management, product management, and development teams to identify and prioritize our biggest traffic driving opportunities. You will also manage external partners and identify new partners to help us drive traffic and introduce woot to new customers. Plus this role has responsibility for strategy, execution, measurement, and reporting across all the channels. And if you don't feel scared after reading that sentence, YOU might be just who we're looking for!
In this job, you’ll learn: how to best explain the costs and benefits of our activities and events in simple words that even the writers can understand. Maybe try metaphors about Archie comics, they usually respond well to those.
Intangible benefits: You'll be working with category leads, editorial staff, development teams, finance, advertising, legal, and customer service, so you're pretty much going to know everybody.
Potential hazards: Your job description includes the sentence "The successful candidate will have a proven track record of working closely across functions, as well as the ability to communicate with executive stakeholders." See the word "executive" in there? That means it'll be harder to pass the buck, so you gotta do it right the first time.
If Woot were a superhero team, you’d be: some sort of vampire slayer, probably. How else will you meet the stakeholders? AYYYYYYYYYY
Worst part of the job: That joke you just read. That's it. It's all downhill now.
Make sure you bring: all your information about the pizza deliveries. We'd like to review it so we know how we can get our lunch here faster.
Responsibilities:
Your responsibilities will be divided into five general areas.
- Traffic Channel Ownership: Ownership of all managed marketing channels including: email, organic search, paid search, affiliates, app download campaigns, display advertising, and paid and earned social. Stay abreast of new platform and technology developments that may support Woot’s brand and business objectives. Evaluate and test new and creative growth strategies. Manage analytics and recommend changes based on analysis of channel/campaign effectiveness and drive continuous improvement.
- Customer Acquisition and Retention: Drive new customers via paid and organic search, social media programs, e-mail marketing, and other online marketing initiatives while also bringing new consumers into the fold via more traditional offline campaigns. Be creative and use the latest techniques to build the user base and accelerate customer growth through a range of marketing strategies and programs.
- Public Relations and Event Marketing: Develop media relations strategies that elevate Woot’s visibility as a trusted deals site. Conceive and execute memorable special events that attract positive publicity, reward existing customers, attract new customers and respected partners. Develop short- and long-term plans and budgets for marketing communications and public relations.
- Customer Segmentation/Targeting: Work with BIE/Analytics to develop a customer segmentation and drive continuous improvement of targeting and marketing plans based on segmentation.
- Management: Actively participate as a member of the marketing leadership team. Responsible for the recruitment, career development, and mentoring of staff.
Basic Qualifications:
- 5+ years of relevant work experience in consumer marketing, product marketing and/or digital/high-technology consumer companies/products
- Proven ability to drive innovative and effective digital marketing programs that generate results
- Experience communicating verbally and through written documents with senior leadership
- Background performing and overseeing quantitative analysis to reach sound data-based conclusions
- Adept at bridging data analysis, primary and secondary research, competitive intelligence and marketing savvy to build marketing and communication programs
- Demonstrated aptitude at managing, developing, and retaining high-performing teams in a high-pressure, fast-paced environment
Preferred Qualifications:
- Expertise in leveraging, influencing, navigating, and building partnerships across internal and external teams
- Strong sense of brand and editorial voice; the ability to harmonize message across multiple channels and marketing vehicles
- Background in Google Analytics, AdWords, Excel (pivot tables), and SQL (basic queries) a major plus.
- Experience with mobile app marketing a plus.
- MBA or masters in related subject matter
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Sr. Manager, Woot Marketplace
(Woot Inc, Seattle, WA)
Do you remember back in 1995 when your future was data jacks and black leather jackets, and the World Wide Web was full of blue disks and red squares and everyone talked like CD-ROMs would be changing the world for good? We were going to jump the digital fences and play data football across everyone's backyards. The Internet was a suburb lawn and we were all children who knew we'd be doing this forever. And now? Now we understand that summer doesn't last for but a day.
We bring this up now because you're probably sometimes wondering how you can face your 1995 self in the mirror. Here's how: by joining our company as a Sr. Vendor Manager for Woot's Amazon Marketplace. With us, you'll be part of a team that researches analyzes, and structures deals to perform at the highest level possible. In this role, you will apply a healthy balance of qualitative and quantitative analysis, analyze historical data and industry trends, and collect first-hand industry insights from existing Woot and Amazon buyers who are experts in their field. Synthesizing these inputs, you will recommend optimal deal opportunities to ensure the best customer and vendor experience. And how can you better express this to your 1995 self? By saying "Hey, kid, we grow up to run an online marketplace, and I'm in charge of the secret information." And once you work for us, it'll technically be true.
In this job, you’ll learn: that the Internet has matured since the days of 56k. Even though the people using it really haven't.
Intangible benefits: When you make a joke about measuring bouncy castle data at your fifth birthday party in order to track the key attributes and inputs that ensure performance, at least half of us will understand and by impressed by your thinking.
Potential hazards: all the special effects will look like someone drew them in Video Toaster. Remember those days? We were so innocent then.
If Woot were a superhero team, you’d be: the snappy android with significant experience analyzing data, identifying trends, extracting conclusions, and presenting recommendations in a simple and clear manner. Also, you'd talk like a Vertigo character from 1994. That could be either good or bad, you'll have to decide that on your own.
Worst part of the job: we make everyone grow a soul patch and wear a "Don't Have A Cow, Man" shirt.
Make sure you bring: a dolphin. If you're a real cyberpunk fan we don't have to explain why.
Responsibilities:
- Building the deal program with Amazon’s GoldBox.
- Analyzing large amounts of deal performance data to identify the attributes that determine a good deal.
- Learning the “art of the deal,” the contextual elements that in the market segment, that impact whether or not a deal will perform.
- Diving deep into post-humus deal performance to determine drivers and refine existing and/or future deal plans. Building a catalog of goods for the Certified Refurbished program.
- Work with stakeholders to shape the future of the Certified Refurbished goods on Amazon.
- Drive projects in pricing and replenishment to automate processes needed to sell goods on Amazon.
Basic Qualifications:
- 5+ years in marketplace, e-commerce, project, business, and/or vendor management is required
- Bachelor’s degree in business, operations, supply-chain or a related discipline
- 2+ years of buying, preferably in an e-commerce environment
- Thorough knowledge of and experience using Excel and/or Access databases
- Experience presenting to Senior Leadership
Preferred Qualifications:
- 7+ years in product, project or process management.
- Proven track record in vendor negotiation and relationship management.
- Experience owning and managing the entire supply base for a given category or product segment, ideally with consumer products.
- Analytical and quantitative skills; ability to prepare data and metrics to back up assumptions and evaluate outcomes.
- Demonstrated ability to present strategic concepts, evaluate tradeoffs and socialize opportunistic new ideas with business partners.
- MBA or supply chain related masters preferred
- Working knowledge of SQL and Data Warehouse
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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Sr. SDE
(Woot Services, LLC, Seattle, WA)
Imagine being a robot. A cool robot. A robot with a bunch of mysterious robed figured for bosses. A robot saving children from threats. ARISE TOBOT-Z the mysterious robed figures would say, and you would, and it'd be awesome. This is what it means to be a Senior SDE at Woot.com, in a very broad sense. More or less. You know, metaphorically.
Much like TOBOT-Z you'll be handling things that directly impact and empower customers on a massive scale. Unlike TOBOT-Z you'll be handling website platforms and not mutated turtles with laser eyes. You'll also be busy with front-end and back-end development, but take heart! You'll never have to fight a cursed wizard from the past and his dinosaur minons! Poor TOBOT-Z ends up facing him like once a year. He's a really popular bad guy, you see.
In this job, you’ll learn: that you actually can link a giant robot with a human through the use of magic bracelets. It takes a little work, but it's totally possible.
Intangible benefits: it's a total rush when you yell TOOOOOBOT-ZEEEEEEE and swing your hands around into a battle position.
Potential hazards: if you do that in a business review meeting, it's gonna get really really quiet for a second and your boss will clear their throat.
If Woot were a superhero team, you’d be: well, DUH.
Worst part of the job: when you've got a code review about to happen and yet Queen Doomzala is tearing up the Space Needle yelling BRING ME TOBOT-Z.
Make sure you bring: a backup robot of your human identity who knows how to act in a code review for when you need to sneak out. That'll also help when you just want to go to the lake for a day too.
Responsibilities:
- Prioritize well, communicate clearly, and have a consistent track record of delivery.
- Balance creative engineering with high quality and customer focus.
- Use Scrum and test-driven development to meet business objectives, build code continuously, and refactor systems as needed.
- Use ASP.NET MVC and C# to build our website for desktop and mobile.
Basic Qualifications:
- Bachelor’s Degree in Computer Science or related field
- 6+ years professional experience in software development
- Strong understanding of computer science fundamentals, including object-oriented design, data structures, algorithm design, problem solving, and complexity analysis
- Proficiency in, at least, one object oriented language such as C#, C++ or Java
- Solid knowledge of database structures and tools
- Experience leading or mentoring other developers
Preferred Qualifications:
- Experience crafting automated unit, integration, functional, and regression tests
- Experience refactoring code and evolving architectures
- Experience with distributed computing and enterprise-wide systems
- Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
- Knowledge of supply chain or fulfillment systems and terminology
- Experience developing RESTful APIs with ASP.NET MVC
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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SDE
(Woot Services, LLC, Seattle, WA)
They say if a butterfly flaps in Tibet, it changes the wind in Seattle. We say THAT'S TOO LONG TO WAIT. And that's why we go out and buy a fan, so we don't have to wait on some stupid butterfly to wake up and flap. We alter the wind IMMEDIATELY. BECAUSE THAT'S THE SORT OF PEOPLE WE ARE!!!
Are you like us? Do you enjoy working on challenging problems that directly impact and empower customers at a massive scale? Are you interested in innovating and engineering services and website platforms that power our business operations? Are you sick to death of empowering some no-good butterfly? DO YOU WANT TO STICK YOUR HEAD OUT OF THE WINDOW AND SCREAM "I'M PASSIONATE ABOUT FRONT END AND BACK END DEVELOPMENT AND I'M NOT GOING TO TAKE IT ANY MORE"?!?!? If so, maybe this is your kinda place, yeah? Yeah. YEAH. YEAH.
In this job, you’ll learn: that a Tibetan Butterfly isn't so bad, really. It's just a butterfly trying to get by in the world. Maybe it's got a van with some shag carpet and a cool 8-track. You two should hang out.
Intangible benefits: A chance to build great software for customers. Have you ever touched software? Huh? If you said yes, you're WRONG. You touched the device on which the software is stored. Just like a story. Or a poem. Or song. Or your memories of childhood.
Potential hazards: If you start talking too much about poems and songs and memories of childhood, nobody's gonna want to hang out around your desk. So just be warned.
If Woot were a superhero team, you’d be: yeah, funny thing. There aren't yet a lot of superheroes who got their powers after being bitten by a mobile app. But the moment a hero like that shows up? That'll be you. That'll be you all the way.
Worst part of the job: when the butterfly parks the van in your driveway and starts ranting about how people don't take it seriously as a weather controlling device. It'll try to convince you that HAARP is just twenty billion butterflies strapped to a board. Just smile and nod. Smile and nod.
Make sure you bring: a custom printed purple shirt that reads "I got tricked into wearing this by the guy who writes the job descriptions." Wear it. Show it off to everyone. They'll totally be checking for it too. snicker
Basic Qualifications:
- Bachelor’s Degree in Computer Science or related field
- 3+ years professional experience in software development
- Strong understanding of computer science fundamentals, including object-oriented design, data structures, algorithm design, problem solving, and complexity analysis
- Proficiency in, at least, one object oriented language such as C#, C++ or Java
- Solid knowledge of website fundamentals such as Javascript, HTML, XML, and CSS
Preferred Qualifications:
- Experience crafting automated unit, integration, functional, and regression tests
- Experience developing RESTful APIs with ASP.NET MVC
- Experience refactoring code and evolving architectures
- Experience with distributed computing and enterprise-wide systems
- Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
Please visit this position's Amazon Jobs page to apply.
Woot, An Amazon Company, is an Equal Opportunity/Affirmative Action Employer - Female/Minority/Disability/Veteran.
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