How can we help?
About eligibility for Twitter Ads
Twitter accounts must meet certain criteria in order to be eligible to participate in Twitter Ads and use our suite of advertising products. This list describes common reasons why accounts may be ineligible to advertise, along with steps to become eligible in the future.
Eligibility
-
Countries and languages eligible for Twitter Ads
Arrow down iconWe’re working on providing the best possible advertising experience to everyone on the planet. To do this, advertisers must be located in one of our eligible countries, as well as tweeting in one of our supported languages.
To be eligible to advertise on the self-service platform, small business advertisers must have an account in one of the more than 200 supported countries. Twitter Ads supports numerous countries including Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Denmark, Finland, Ecuador, France, Germany, Guatemala, Bahasa Indonesia, Ireland, Israel, Italy, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Panama, Peru, Singapore, South Africa, Spain, Sweden, Switzerland, United Kingdom and the United States. For a full list of countries eligible for the Twitter Ads platform, please refer to the section below.
In addition to being located in one of the eligible countries, advertisers must also be Tweeting in a supported Twitter Ads language. Some of these languages include: Afrikaans, Bahasa, English, Spanish, French, Italian, Dutch, German, Hebrew, Portuguese, Japanese, Finnish, Norwegian, Swedish or Danish. For a full list of supported languages, please refer to the “Supported Languages” section below.
If you do not see your country listed, or would like to confirm whether your country/language is eligible to advertiser on the Twitter Ads platform, please submit a sales support ticket via the “Help?” button on ads.twitter.com.Twitter prohibits advertisements targeted to, and advertiser accounts from countries subject to US trade sanctions and other US export control laws. Individuals and entities subject to US trade sanctions are also prohibited from signing up for a Twitter Ads account.
-
Account activity
Arrow down iconThe most successful advertisers on Twitter tend to be those who are avid Twitter users. This means they have a history of sharing exceptional content and engaging with their followers. If you are interested in advertising but your account is fairly new, be sure to complete your account’s Twitter profile and spend a few weeks familiarizing yourself with Twitter’s best practices. Details about mastering the basics of Twitter are available here.
-
Overall account status
Arrow down icon- Protected Tweets - Twitter users can protect their Tweets in order to control who can view them. This setting is not currently supported within Twitter Ads. If your Tweets are protected and you are interested in advertising, you will first need to make your Tweets public from your Settings page. Please see About public and protected Tweets for details about making this change.
- Deactivated accounts - Accounts cannot participate in Twitter Ads if they have been deactivated by their owner. Please see "Reactivating your account" for more details.
- Suspended accounts - Accounts cannot participate in Twitter Ads if they are in a suspended state at the time they apply. Please see "My account is suspended" for more details.
-
Why is my account ineligible?
Arrow down iconIf you receive a message that your account is ineligible, we recommend reviewing our Twitter Ads policies page for further information.
If you would like your account to be reviewed by our team, please file a support ticket. To do this, log in to ads.twitter.com and file a support ticket using the "Help?" button in the top right corner of your ads dashboard.
Eligible Countries by Region
-
Africa
Arrow down icon- Angola
- Benin
- Burkina Faso
- Burundi
- Cameroon
- Cape Verde
- Central African Republic
- Chad
- Comoros
- Cote d’Ivoire
- Democratic Republic of Congo
- Eritrea
- Ethiopia
- Gabon
- Gambia
- Guinea
- Guinea-bissau
- Kenya
- Liberia
- Madagascar
- Malawi
- Mali
- Mayotte
- Mozambique
- Namibia
- Niger
- Nigeria
- Republic of the Congo
- Reunion
- Rwanda
- Sao Tome and Principe
- Senegal
- Seychelles
- Sierra Leone
- Somalia
- South Africa
- Swaziland
- Tanzania
- Togo
- Uganda
- Zambia
- Zimbabwe
-
Asia Pacific
Arrow down icon- American Samoa
- Antarctica
- Australia
- Azerbaijan
- Bahasa Indonesia
- Bangladesh
- Bhutan
- British Indian Ocean Territory
- Brunei
- Cambodia
- Christmas Island
- Cocos (Keeling) Islands
- Cook Islands
- Fiji
- Guam
- Hong Kong
- India
- Israel
- Japan
- Kiribati
- Laos
- Macau
- Malaysia
- Maldives
- Marshall Islands
- Mongolia
- Nauru
- Nepal
- New Caledonia
- New Zealand
- Niue
- Norfolk Island
- Northern Mariana Islands
- Palau
- Papua New Guinea
- Philippines
- Pitcairn
- Samoa
- Singapore
- Solomon Islands
- Sri Lanka
- Thailand
- Timor-leste
- Tokelau
- Tonga
- Tuvalu
- United States Minor Outlying Islands
- Vanuatu
- Wallis and Futuna
-
Europe
Arrow down icon- Albania
- Andorra
- Armenia
- Austria
- Belarus
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Faroe Islands
- Finland
- France
- French Southern Territories
- Georgia
- Germany
- Gibraltar
- Greece
- Guernsey
- Heard Island and Mcdonald Islands
- Hungary
- Iceland
- Ireland
- Isle of Man
- Italy
- Jersey
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Macedonia
- Malta
- Moldova
- Monaco
- Montenegro
- Netherlands
- Norway
- Poland
- Portugal
- Romania
- Saint Helena, Ascension and Tristan Da Cunha
- San Marino
- Serbia
- Spain
- Svalbard and Jan Mayen
- Sweden
- Switzerland
- Turkey
- Ukraine
- United Kingdom
- Vatican City
-
Latin America
Arrow down icon- Anguilla
- Antigua and Barbuda
- Argentina
- Aruba
- Bahamas
- Barbados
- Belize
- Bermuda
- Bonaire, Saint Eustatius and Saba
- Brazil
- British Virgin Islands
- Cayman Islands
- Chile
- Colombia
- Costa Rica
- Curacao
- Dominica
- Dominican Republic
- Ecuador
- El Salvador
- Falkland Islands
- French Guiana
- Grenada
- Guadeloupe
- Guatemala
- Guyana
- Haiti
- Honduras
- Jamaica
- Martinique
- Mexico
- Montserrat
- Nicaragua
- Paraguay
- Peru
- Saint Barthelemy
- Saint Kitts and Nevis
- Saint Lucia
- Saint Pierre and Miquelon
- Saint Vincent and the Grenadines
- South Georgia and the South Sandwich Islands
- Suriname
- Trinidad and Tobago
- Turks and Caicos
- Uruguay
- Venezuela
- Virgin Islands (UK)
-
Middle East
Arrow down icon- Afghanistan
- Algeria
- Bahrain
- Egypt
- Iraq
- Jordan
- Kazakhstan
- Lebanon
- Libya
- Mauritania
- Pakistan
- Panama
- Palestine
- Qatar
- Saudi Arabia
- Tajikistan
- Turkmenistan
- United Arab Emirates (UAE)
- Uzbekistan
- Western Sahara
- Yemen
-
North America
Arrow down icon- Canada
- Greenland
- United States
-
Non-eligible Countries
Arrow down icon- Bolivia
- Bosnia and Herzegovina
- Botswana
- Bouvet Island
- China
- Cuba
- Djibouti
- Equatorial Guinea
- French Polynesia
- Ghana
- Iran
- Kosovo
- Kuwait
- Kyrgyzstan
- Lesotho
- Mauritius
- Micronesia
- Morocco
- Myanmar
- North Korea
- Oman
- Puerto Rico
- Russia
- Saint Martin (French part)
- Sint Maarten (Dutch part)
- Slovakia
- Slovenia
- South Korea
- Sudan
- Syria
- Taiwan
- Tunisia
- Vietnam
-
Supported Languages
Arrow down icon- Afrikaans
- English
- Spanish
- French
- Italian
- Japanese
- German
- Hebrew
- Dutch
- Swedish
- Norwegian
- Finnish
- Danish
- Bahasa
- Brazilian Portuguese
- Afrikaans