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FAQ Categories FAQ articles are categorized. Please select which category you would like to browse. You can also search the knowledgebase using the search field beside this text. Bookings and payments (20) How to use the website (31) Booking Conditions for guests How do I cancel my booking that I paid for through your system?I want to pay the bond through your Online Payment SystemHow do I pay for my accommodation?I paid through your system and need to change booking dates!more topics How to find and book your accommodation Can I get help to find accommodation?How do I submit an enquiry?What is the shortlist and how do I use it?How can I contact the property manager?more topics General requests (11) Property related questions (11) Who cleans the property?What shall I do if I am not happy with the accommodation?How is my privacy protected?Why is the availability Calendar Not Up To Date?Can I bring my pet along?more topics How do I get or return the keys for the property?Is it possible to have a party or function at the accommodation?I damaged the property / broke items - what now?Are schoolies bookings accepted?Can I visit the property before I book?more topics  Articles  Online Safety - a few tips when you plan your holiday  Here's a few quick tips to keep in mind when booking a holiday rental:  Tourism Accommodation Scams  Are your business practices up to scratch?  Small Business September NSW  Hands Off Management  Producing a Tourism Brochure  Make more Time to have a Life!  False positives - the huge hidden cost of spam  Search Engine Paranoia Isn't A Good Thing  Environmental Care  Back  Main Categories  Rent A Home (232)  Affiliate Support (49)  TakeABreak (314)  Property Manager Articles & Resources (70)  Search for help -- Entire Support Site -- Tutorials FAQ

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