FAQS AND CONTACT US

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FOX SPORTS Digital Subscription Access FAQ’s

FOX SPORTS Careers

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At FOX SPORTS Australia we want to make it easy for you to get the most out of our products and services. Below are some helpful tips and responses to some of our more Frequently Asked Questions, as well as contact details should you need anything more from us.


Eligible Foxtel Sports Customers FAQs

Existing foxsports.com.au Digital Subscription Customer FAQs and Support

FOX SPORTS Channels

FOXSPORTS.COM.AU

FOX SPORTS Mobile

Getting Technical

Contact Us

Our Privacy Policy


Eligible Foxtel Sports Customers FAQs

As an introductory offer using your Foxtel My Account login, you’ll get complimentary access to foxsports.com.au (excluding certain LIVE sports packages) and registered access to our network of trusted news websites – The Telegraph, Herald Sun, The Courier Mail, The Advertiser and PerthNow.


What if I don’t have a Foxtel My Account log in?

You can easily register for a log in by visiting www.foxtel.com.au/myaccount.


It won’t accept my Foxtel My Account username and password?

If you’re having trouble using the Eligibility check www.foxtel.com.au/foxtelauth/login, you’ll need to double check you’ve got your username and password correct, you can do this by visiting foxtel.com.au/myaccount. If it still says you are ineligible, you may not be eligible to receive the complimentary foxsports.com.au Digital Subscription.


Unfortunately the following customers are not eligible for complimentary access:

· Foxtel customers who don’t subscribe to the Sport package

· Foxtel customers living in a Foxtel area serviced by Austar and not yet on the Foxtel billing system

· Telstra T-box customers

· Optus TV featuring Foxtel customer

· Foxtel for Business customers

· Persons who are not the Primary Foxtel My Account holder


What happens if I cancel my Foxtel subscription or my Sport package subscription?

If you cancel your Foxtel Sport you will no longer be eligible for a complimentary foxsports.com.au Digital Subscription. Your News Account registration details will be retained and you will be able to continue using your registered access entitlements to the network of trusted news websites.


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FOX SPORTS Channels

What channels does FOX SPORTS offer?

FOX SPORTS compiles and produces the FOX SPORTS, FOX FOOTY and FOX SPORTS News subscription television channels, available via the Foxtel subscription television platform.

FOX SPORTS channels 1-5, FOX SPORTS News and FOOTY Play Powered by FOX SPORTS are available on Foxtel’s flexible internet TV service, Foxtel Play; Foxtel on T-box; and Foxtel’s ground-breaking Foxtel Go App.

We also distribute FOX SPORTS News on the Fetch TV service and Mobile Foxtel from Telstra.


How do I get FOX SPORTS?

FOX SPORTS’ subscription television channels are available through Foxtel, please call 1300 788 162 or 131 787.


How do I find out about programming changes to the FOX SPORTS schedule?

The unpredictable nature of broadcasting LIVE sport means scheduling changes may occur with little or no warning. When this happens, we attempt to notify viewers with on-screen alerts (when possible) and also via our online TV guide.


I’m a venue operator – how do I get FOX SPORTS in my venue?

FOX SPORTS Venues goes beyond the game to provide a complete entertainment solution for your venue, bringing more people through your doors and keep them coming back for more. You can call 1300 301 415 or head to the FOX SPORTS Venues website for more information.


Where can I watch FOX SPORTS?

To find your nearest FOX SPORTS Venue click here. You can also download our FOX SPORTS Venues App, available for iPhone, which pinpoints your nearest FOX SPORTS Venue when you’re on the move.


I’m a venue operator – my venue has FOX SPORTS but I can’t see us on the Venue Finder.

No problem. If you’re interested in being registered on the FOX SPORTS Venue Finder please call 1300 301 415.


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FOXSPORTS.COM.AU

Can I link to Foxsports.com.au?

Foxsports.com.au welcomes links from other websites. You can also use our headlines to link to individual stories through our RSS Feeds page.


Can I have permission to reproduce a story that has appeared on FOXSPORTS.com.au?

Requests to reproduce articles by staff writers are considered on a case-by-case basis. Please write to us or fax us using the details provided below in the Getting in Touch section to make a request.


How can I follow FOX SPORTS on Facebook or Twitter?

Got something sports related you want to get off your chest? Looking for the latest sports news? We’ve got you covered.

· Facebook

· Twitter

· The Crowd


Do you have Fantasy and Tipping Competitions?

Yes, you can play Fantasy and Tipping games throughout the year on foxsports.com.au. All games will be located on our games page.


Does foxsports.com.au have a newsletter?

Yes – our free newsletter, Sportsmail, is currently emailed every Monday and features the latest sports headlines as well as a preview of the coming weekend’s action on the FOX SPORTS channels.


How do I subscribe to FOX SPORTS’ newsletter, Sportsmail?

Subscribing to Sportsmail is simple, just fill in some key details here and you’re on your way.


How do I unsubscribe from FOX SPORTS’ newsletter, Sportsmail?

To unsubscribe from Sportsmail, simply click on the ‘Unsubscribe’ link in the footer of the Sportsmail email.


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FOX SPORTS Mobile

· Do you have any Apps for my phone or tablet?

Do you have any apps for my phone or tablet?

Yes. As more and more sports fans choose to keep up-to-date on the move, we’re developing a range of apps across a variety of sporting codes and devices.



Getting Technical

I’m not in Australia – why can’t I see the foxsports.com.au videos?

Due to legal restrictions we are unable to allow users outside of Australia to view video content that is on our websites.

For further technical queries please see our Technical Enquiries section in Getting in Touch below.


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Contact Us

At FOX SPORTS we’re always interested in feedback, thoughts and fresh opportunities. To help make sure that your enquiry reaches the right person, please select one of the following:


General Enquiries

The FOX SPORTS Channels including FOX FOOTY and FOX SPORTS News, are compiled and produced by FOX SPORTS Australia. For general and programming enquiries you can contact FOX SPORTS Australia at feedback@foxsports.com.au. We try to reply to queries as promptly as possible.


Press Releases

If you have a story you think might interest us, or alternatively would like to receive regular press releases please write to:

The Editor

FOXSPORTS.com.au

Ground Floor

4 Broadcast Way

Artarmon NSW 2064

Australia


Technical Enquiries

For further technical enquiries regarding the FOX SPORTS Website please write an email providing as much detail about the problem as possible (including, *web browser, flash version, and IP address with screen images if possible) addressed to:

feedback@foxsports.com.au


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Advertising and Commercial Opportunities

Can I advertise on foxsports.com.au?

If you are interested in advertising on foxsports.com.au, please contact our media sales agency for further information:

Multi Channel Network

Level 6,

60 Union Street,

Pyrmont NSW Australia 2009

Email: enquire@mcn.com.au



Our Privacy Policy

How does FOXSPORTS.com.au protect my privacy?

We recognise the importance of protecting our customers’ privacy and the requirements regarding the collection of and use of personally identifiable information. Our privacy policy can be found here.


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