I’m really excited to head back to Sydney, Australia to participate in Ark Group’s Knowledge Management and Innovation 2015 Conference on November 24-25, 2015 at Rydges Sydney Central.
I’ll have the pleasure of speaking on both days of the conference. On day one, I’ll be presenting a short session on KM and technology called “Working Backwards to the Technology.” The session will focus on how user experience design enhances the delivery of professional services.