Skybox

Set up your Sky box - Sky Help

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• published: 06 May 2015
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If you’ve upgraded your Sky box or replaced your existing Sky+HD box, in this video we’ll show you a step-by-step guide on how to set it up yourself. You should have: 1 Sky+HD box, 1 Sky+HD remote Control, 1 HDMI cable, 1 power cable, 2 AA batteries for the remote control. If anything is missing, let us know via the contact us page on sky.com . Remove the SCART or HDMI cable which is connected to your TV, and carefully unscrew and remove both satellite cables from each Dish input port at the back of your Sky box. Unplug the telephone line and remove your viewing card from your existing Sky box. Keep your viewing card safe as you’ll need this for your new box. Connect your satellite (LNB) cables to the brown DISH INPUT 1 and DISH INPUT 2 sockets and then tighten them until they’re finger tight. It doesn’t matter which cable goes into which port, but be careful not to bend the thin copper wire sticking out of these cables. If you only have one satellite cable, connect it to the DISH INPUT 1 port. Once you’ve completed plugging in your new box, you’ll need to see look at our help article on set up single feed mode . Plug the pink end of your new HDMI cable into the pink socket on the back of your new Sky+HD box,. Then plug the black end into an available HDMI port on your TV. If you don’t have an HD-ready TV, you can use a SCART cable to connect instead. Plug the blue end of the power cable into the blue power port on the back of your new box, then plug it in at the mains and switch on. Insert your viewing card, with the sky logo pointing upwards, by opening the flap on the right hand side of your box. Switch on your TV and make sure it’s tuned to the correct input source by pressing the source or input button on your TV remote. On most TV remotes, this is indicated by a box with an arrow pointing into it. Leave your new box switched on for at least three minutes. Now, turn your box on from standby mode, by pressing the Sky button on your Sky remote. The light will turn from amber to green. You’ll see this on screen message: “Your Sky box is not connected to the broadband router”. Press select on your Sky remote for the next steps. If your router has a WPS button located on the front of your Sky box, press and hold the same button on your broadband router for two seconds. (??)Within one minute press the WPS button on the front panel of your Sky+HD box. The wireless light on the front of your Sky+HD box will flash amber while the box attempts to establish an Internet connection. It will turn solid amber when the connection has been successful If your broadband router doesn't have a WPS button, you should already be in the Network tab of the settings menu. If not, press the Services button on your Sky remote and use the arrow buttons to scroll to Settings on the top navigation menu. Press select, then use the arrow buttons to scroll to Network and press select). Choose Connect with Password using your Sky remote and press select. Choose your wireless network from the list and press select. If you're not sure what your wireless network is called, this can usually be found on the back or base of the broadband router, next to the password. Enter your password using the keypad on your remote control then press select to connect. Remember that passwords are case-sensitive. Step 5. Activate your subscription channels Once you've connected your Sky+HD box to your broadband, to make sure you are receiving all the channels that you've subscribed to, you'll now need to activate them. Turn to channel 106 and you'll see an on screen message: “Your Sky viewing card needs to be paired to your Sky+HD box. To pair them now, press SELECT”. Press select on your remote and you'll see an on screen message: "Requesting pairing”. After a few seconds an on screen message. This will confirm a successful pairing. It may take a few moments for your channels to become available. If you have any difficulty completing this step, you can also activate your channels online by signing in to Activate my channels with your Sky iD and following the instructions provided. To check your new Sky+HD box is set up correctly, channel 108. If you have an HD subscription, you should see Sky Atlantic HD on channel 108. If you haven’t got HD, then you’ll see Sky Atlantic on channel 108. Feel free to contact us for further help: Online - http://contactus.sky.com/uk Twitter - @SkyHelpTeam Leave us a comment below within the video.