Error: You haven't accessed the Google Play Store app on your device with this email account

Before you can shop on Google Play from your computer, you need to link your Android device to your Google Account. To begin, sign in to the Google Play Store app on your Android device and install any app.

Step 1: Sign in to the Google Play Store app

1. Make sure your Android device comes with the Google Play Store app. For more information, learn how to find the Google Play Store app.
2. Open the Google Play Store app .
3. If prompted, sign in using the same account you're using on your computer.
4. To see which account you're using on your computer, go to Google Play and click your profile picture at the top right.

Step 2: Install an app on your device

Once you're signed in to the Play Store app:

1. Search for the app you're trying to install.
2. Touch Install.

After you've installed an app, your device will be linked to your Google Account. Within a few minutes, you should be able to install apps to your device using your computer.

Make sure you're using the same Google Account on your computer and Android device

Step 1: Check the account you're using on your mobile device.

1. Open the Google Play Store app .
2. Touch the Menu icon . You'll see the account you're signed in to at the top of the menu.
3. If you want to select a different account, touch the dropdown arrow .

Step 2: Check the account you're using on your computer or mobile browser.

1. Go to Google Play.
2. Near the top right of your screen, select the profile picture.
3. If you're not signed in to the same account as your mobile device, you can change the account by clicking Sign out. Then sign in again with the right account.

Step 3: Once you're on the same account on both devices, try installing the app again.

Apps from Google Play can't be installed on Kindle devices. Try visiting the recommended app store for your device, like the Amazon Appstore for Kindle.