Resolved -
This incident has been resolved.
Oct 22, 05:10 EDT
Monitoring -
Service appears to be restored to Chorus editors (both legacy and beta), and all Vox Media networks should be back online. We have taken cautionary measures to prevent another outage from happening with our DNS service provider, but will continue to monitor the issue as things normalize both internally and across the internet.
Thanks for all of your patience today while we worked through this!
Oct 21, 20:49 EDT
Update -
The issue impacting our sites and others across the internet is still ongoing. You can subscribe to updates here: https://www.dynstatus.com/incidents/nlr4yrr162t8. -- Our IT team continues to investigate reports of delayed email deliveries.
Oct 21, 18:20 EDT
Update -
The issue impacting our sites and others across the internet is still ongoing. You can subscribe to updates here: https://www.dynstatus.com/incidents/nlr4yrr162t8 -- Our IT team continues to investigate reports of delayed email deliveries.
Oct 21, 15:41 EDT
Update -
The issue impacting our sites and others across the internet is still ongoing. You can subscribe to updates here: https://www.dynstatus.com/incidents/nlr4yrr162t8 -- Additionally, our IT team is investigating reports of delayed email deliveries.
Oct 21, 14:48 EDT
Update -
The issue impacting our sites and others across the internet is still ongoing. You can subscribe to direct updates via this link: https://www.dynstatus.com/incidents/nlr4yrr162t8
Oct 21, 13:30 EDT
Investigating -
We are once again experiencing some minor outages across the Vox Media network, affecting the loading of our sites. This issue is widespread across the internet and is not specific to us or our service.
Oct 21, 12:39 EDT
Resolved -
Services have been restored to normal and things are looking good once more. Thanks for your patience earlier, and have a great day!
Oct 21, 09:40 EDT
Update -
Updating all brands to Major Outage to reflect the volume of reports that users cannot access our sites. Investigation ongoing.
Oct 21, 08:05 EDT
Update -
We are still experiencing outages across the Vox Media network. Our teams are investigating the cause at this time. Updates to follow.
Oct 21, 08:01 EDT
Investigating -
Hi folks. We have received reports that the Chorus Beta and some Vox Media brands are not loading correctly for users. An engineer has been called and will be here shortly to conduct an investigation. Please use your Legacy editor in the short term and if you have any further issues please use your support inbox.
Resolved -
We're working with Fastly to wrap up the issues at hand and closing this case because all will be well shortly. Thanks!
Oct 13, 17:10 EDT
Update -
Fastly has figured out the problem and is actively working on patching the issue now. Thanks for your patience!
Oct 13, 12:51 EDT
Identified -
Some users are experiencing an expired certificate error when they attempt to login on the network. This is being caused erroneously by one of our partners (Fastly) and is being actively investigated by them. You can see status updates on their progress here if you're so inclined: https://status.fastly.com/incidents/2tf2hvkj2z50
We apologize for the inconvenience. You may want to try using Firefox in the short term if this is causing you to be unable to participate in comments or write stories.
Oct 13, 10:34 EDT