Why choose ThemeIsle?
If you're looking to create a website that is set up to earn money, we're probably the best choice.
Unlike other things, including our passion for all-things-pirates, we're testing our themes in own network of money making sites. We don't release a theme until it has proven to produce top quality results.
In short, our solutions allow you to quickly go over the technical stuff, and focus on building your online business.
Can you help me customize a theme I bought?
Our themes are already easy to customize with our powerful options panel. If you need additional customization or coding changes, we are unable to assist you in customizing or re-writing code, as this is beyond our scope.Please check-out Codeable where you can find professional help for customizing our products.
What does the ‘three domains license’ mean?
The limited usage of domains refers to the application of each license key of a theme or plugin. Each theme or plugin comes with its own license key, which is different than the others’.
Treasure Chest Lite grants the licence use for 3 domains. Treasure Chest makes the licence available for 5 domains, while Pirate Club gives you access to unlimited domains.
Do you offer support and what does Priority Support mean?
Yes, you can reach our Customer Support for questions related to your account, billing, pre-sales and product related. However, we do not offer technical customization on top of what our products already offer. For help with Customization, please check out Codeable.
Also, you can check out the http://docs.themeisle.com/ where you have access to our products Documentations and How To's.
Besides our Docs, some of our plans include Priority Support. Contact us using the Contact form, and we will reply in 24h max.
How long will I receive the theme and plugins updates?
This depends on your your plan. For Treasure Chest Lite and Treasure Chest updates are available for one year. After this period, your subscription will renew automatically and you will continue to receive updates and support. However, you can always cancel the subscription if you want.
Pirate Club gives you lifetime updates and support.
A new version of WordPress has just been released. Will your products work with it?
We test our themes and plugins with each new version of WordPress thoroughly to make sure there are no issues. Also, if our users report any issues, we'll fix them quickly. Rest assured!