Features

  • Help customers faster.

    With out-of-the-box support you can manage cases and help customers faster than ever.

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  • Make better decisions.

    Bring all your data together and get the insights you need to make faster, smarter decisions.

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  • Help customers help themselves.

    Share your knowledge on a self-service site so your customers can find their own answers.

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  • Scale as you
    grow.

    Scale your business with 360 degree customer views, easy integrations, and part-time agents.

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Testimonials

Customer service with Desk.com is our secret recipe for success.


Conrad Chu CTO & Co-Founder - Munchery Learn More

Desk.com lets us offer world class support with personality and soul.


Patrick Cheeseman Head of Customer Experience - Hotel Tonight Learn More

With Desk.com, it's easy to get everyone on our team interacting with customers.


Kenny Van Zant Head of Operations - Asana Learn More

With Desk.com, we let customers know they are heard.


Jennifer Wentzel Community Support Specialist - Soundcloud Learn More

Desk.com helps us treat every customer like royalty.


Alexis Chapman Director - Customer Operations - One Kings Lane Learn More

Our business helps busy people save time, so fast service with Desk.com is critical.


Eva Khoo Senior Director of Operations - Luxe Learn More

Make your agents more productive, integrate with back-office systems, deliver lightning-fast service, and more. Our customer support experts can show you how.

  • E-book

    Learn how easy it is to get started with Desk.com

  • E-book

    How to deliver amazing self-service support

  • E-book

    How to Create a Social Support Strategy