Why we trust Uber drivers but not banks
A global banking survey by Ernst & Young has quantified the trust gap between customers and banks.
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Adele Ferguson
Adele Ferguson comments on companies, markets and the economy.
7-Eleven focus of new state-based investigation
Scandal-plagued convenience store chain 7-Eleven and its franchisees are under investigation from the Victorian and NSW state governments over their alleged failure to pay state payroll tax.
Counting the cost of banks breaking bad
When the big four banks are called to parliament to face their first public hearings on October 4, 5 and 6 it is worth remembering that financial misconduct isn’t unique to Australia.
Parliament to grill life insurers on payouts
The $44 billion life insurance industry will face a powerful inquiry. It can't come soon enough
Horror at 7-Eleven: no compensation and no goodwill for franchisees
The alleged 'bullying' tactics waged against 7-Eleven franchisee Helen Ren by head office has sent chills through the convenience store giant’s franchise network.
97-year-old fights CBA for compensation
A 97-year-old victim of banned Commonwealth Bank star financial planner 'dodgy' Don Nguyen, is fighting the bank for compensation.
Half-baked life insurance code needs more work
As the clock starts ticking on the introduction of a code of conduct for the scandal-ridden life insurance industry, the sector needs to think carefully about releasing a half baked code as calls for a royal commission get louder.
7-Eleven needs to wake up to itself
With revelations 7-Eleven stores are still plagued with wage fraud, it is disappointing to see the government fail to include worker exploitation in its 25 priority policy list.
7-Eleven's wage fraud sparks $170 billion blow back
The federal government is preparing to crack down on wage fraud across the $170 billion franchise industry.
7-Eleven: we are not alone in wage fraud
The dark underbelly of Australia’s labour market has been on full parade at convenience store giant 7-Eleven for the past 12 months.
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