Shipping
Delivery should be within 15 working days.
Only a small number of the 300 edition are printed at any time, so new print runs are at times required which then need the artist’s signature.
Sent registered, using Fastway Couriers for metropolitan areas and Australia Post for remote areas.
International deliveries are only available upon request. Contact us here.
Framed prints cannot be sent to a PO Box address.
Be sure to enter the correct email address when placing your order. You will receive all notifications by email, including an initial order confirmation email, then a shipping confirmation email which will include the tracking code.
Returns
If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods. Please contact us within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition.
All return courier and insurance costs are to be paid by the buyer.
You must return the product via Registered Courier and pre pay all Courier costs.
You assume any risk of loss, theft or of goods damaged during return transit & therefore advise you take out shipment registration of insurance with your Courier. We cannot be responsible for parcels lost or damaged in return transit if you choose not to insure.
Delivery is organised by our printing partner, Vision Image Lab, who can be contacted directly. Their details are below.
Vision Image Lab, our professional printing partner, also arrange framing and delivery.
They can be contacted directly regarding any delivery inquiries regarding this print.
Email: accounts@visionimagelab.com.au
Phone: (02) 9319 3300
Vision Image Lab offer a wide range of photographic and digital services catering for professional photographers, artists, students and the general public.
Website: www.visionimagelab.com.au