Uber, Airbnb customer reviews probed
The consumer watchdog is investigating whether customer reviews for 'sharing economy' companies are legitimate as part of an investigation into online reviews.
Consumer Affairs
How a new building has boosted the prospects for NSW wines
A potentially game-changing moment has arrived for NSW winemakers.
How much Sydney spends on groceries - and how much we throw out
Households in Sydney spend more on groceries than anywhere else in Australia.
How HP blocked the use of cheap ink cartridges
HP is under fire for secretly placing a 'timebomb' in its firmware so that third-party ink cartridges would no longer work with its printers.
The $560-a-year saving you're missing out on
You should never accept an electricity retailer's 'standard offer', because you'll be simply covering the amount it costs them to offer discounts to others.
How far would you go for 10 cents?
Will the container deposit scheme be ready to start by its deadline of July 1 next year?
Slater and Gordon chases $87m from disastrous UK purchase
Slater and Gordon will take legal action against the UK company it purchased the disastrous Quindell professional services business after the acquisition nearly sent the law firm to the wall last year.
Households hoarding $40b of unwanted items as secondhand economy booms
Hannah Richardson is one of the more than one in two Australians who regularly sell secondhand items.
The household item as dangerous as 'knives and cigarettes'
Woolworths, Coles, Aldi and Officeworks are among major retailers who have adopted a new voluntary industry code designed to reduce the number of Australian children killed and injured after swallowing button batteries.
Popular online retailer busted for discounting a price that never existed
When a store compares a "was" price to a "now" price, it can be the difference between a shopper purchasing something and not.
Slow internet? Here's how to ditch your ISP
Fast. Ultra fast. Super fast. Would you use any of these to describe your internet?
What do Australians really spend on their weddings?
Whenever you read a story on the cost of weddings, it comes with an alarmingly large number. You should take that with a grain of salt.
Is a2 milk better for you?
Do people really feel better after they drink A2 protein-only milk?
Medibank overhauls top management following recent missteps
Medibank Private's newly installed boss, the former banker Craig Drummond, has overhauled senior management with a series of changes, including replacing its chief financial officer.
Anger as Woolworths brings in foreign avocados
Australian avocado growers have a bone to pick with Woolworths.
Westpac cops to piggy bank raid on young customers
Westpac has owned up to charging young customers millions of dollars in fees that should have been waived.
'Unconscionable conduct': Education firm taken to court
The ACCC alleges that Get Qualified targeted vulnerable consumers with conduct that was clearly unfair and unreasonable.
The insurance products that cost more than you can possibly claim back
The Australian Securities and Investments Commission has described them as "expensive" and "poor value".
Galaxy Note 7 owners urged to stop using their phones
Samsung and safety regulators urge owners of the smartphone to power down their Galaxy Note 7 devices and stop using them altogether.
Ashy Bines members struggle to get out of fitness programs
Australian women who have signed up to one or more programs hosted by Gold Coast fitness mentor Ashy Bines, have complained they have been continuously charged fees of $US30 a month after cancelling their membership.
Two costs that stress out Australians households the most
The economic concerns making Australian households anxious.
Here's how much 'Australia Tax' you'll pay on the new iPhone
Australians will pay significantly more for Apple's new iPhones than American customers.
ACCC starts court action over 'toxic' e-cigarettes
The ACCC has begun court action against an online e-cigarette retailer for allegedly making false or misleading claims that its products are free from toxic chemicals found in regular cigarettes.
The truth about fast drinks
Australians who turn to juices and smoothies as quick on-the-go beverages can consume up to half their daily recommended intake of proteins and minerals in one serve.
Arnotts snack backtrack: Pizza Shapes return to the menu
Biscuit maker Arnotts has brought back Original Pizza flavour Shapes - insisting it's not a publicity stunt to cash in on the backlash against the original recipe's shelving earlier this year.
Tim Cook, stop annoying your customers
What have we said about product strategy and trying not to alienate customers? I thought you'd learned your lesson after the iPhone 5c fiasco.
Canberran's Anti Grabbity designed to save lives
A sharp shock while indoor rock-climbing proved inspiration for Hollie Bell's balcony safety device.
How to pick the fastest checkout line
Doesn't matter where you go, you always end up in the slowest line? This one's for you.
Choking fears around new Apple AirPod headphones
How practical and safe are the new iPhone AirPods?
The US has banned antibacterials in soap. Should we do the same?
Australia should follow the US example and ban some antibacterial chemicals from everyday soaps as they could be causing serious health problems, scientists say.