To enroll in full version of ITIL4 HVIT Self paced Course or Take your PeopleCert Axelos Exam, please visit https://www.1worldtraining.com/courses/itil-specialist-high-velocity-it-hvit/ This module by 1 World Training, explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations, to operate in a similar way to successful digitally-native organizations. This course by 1worldtraining.com provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments, focusing on rapid delivery of products & services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. The course is based on the ITIL 4 best practice. WHO SHOULD ATTEND? Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments WHAT YOU'LL LEARN Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT Understand the digital product lifecycle in terms of the ITIL ‘operating model’ Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high velocity IT Know how to contribute to achieving value with digital products COURSE CONTENT Understand the following terms: Digital organization High velocity IT Digital transformation IT transformation Digital products Digital technology Understand when the transformation to high velocity IT is desirable and feasible The five objectives associated with digital products – to achieve: Valuable investments – strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Know how to use the following principles, models and concepts: Ethics Safety culture Lean culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking To contribute to: Help get customers’ jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive Know how the service provider ensures valuable investments are achieved Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management For more info; Please contact via email info@1worldtraining.com Sara Sye Global Training & Consulting Manager www.1WorldTraining.com and www.1WorldInfoSec.com Our Global Customer Support Lines: USA: +1 877 249 4304 UK: +44 20 8638 6350 Canada: +1 469 903 9085 Netherlands: +31 (0) 970 1028 151 Australia: +61 3 9015 4242 New Zealand: +64 4 889 0558 Sweden: +46 8 559 22 766 Denmark: +45 36 99 13 39 India: +91 900 008 4038

• published: 03 Sep 2021
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