Browse Wait Staff jobs

The main responsibility of wait staff is to serve food and beverages to customers in a restaurant or any business that operates a consumable goods branch.

Wait staff roles are customer-facing, and sound interpersonal skills are required to perform the job adequately.

Depending on the size and nature of the business, waiting staff may be required to greet customers, seat them, take orders, communicate said orders to the kitchen staff, serve food and beverages and collect payments.

More often than not, wait staff are required to clean the restaurant and some food preparation may be involved. The most important part of a successful employee in this role is to be friendly and amicable with customers, and to have a desire to work in a fast-paced environment.

Hospitality roles are renowned for being largely physical and requiring workers the ability to work well under pressure – particularly during busy periods.

Responsibilities & Skills

While formal qualifications are usually unnecessary for such positions, completion of a hospitality training course and a responsible serving of alcohol certificate will be advantageous in securing employment.

An interest in food and drink and an understanding of what makes a dining experience enjoyable will drive a person's success in a wait staff role. It is useful to have some experience in the tasks listed below.

- Cash handling
- Customer service
- Serving alcohol
- Compliance with food handling regulations

Required Qualifications

• RSA Responsible Service of Alcohol Certificate

Useful Links

• RSA online