I never really knew what people were doing on my site. I thought they were getting thru ok, but turns out they're dropping off all over the place.
With SessionCam, which I donwloaded for FREE (!!) to begin with, I was able to replay exactly what they did - and I thought I had a great design....I didn't!
Tags were easy to add to my site.
the console to view sessions, or create heatmaps works a treat.
Great playback qual.
5 stars from me.