Energy reviews

Read the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.

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Recent energy provider reviews

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Origin Energy

Origin Energy electricity review

Overall rating   9 / 10

Good discounts

Had no problems

Full review

Had no problems

    Value for money   9 / 10

    Bill clarity   10 / 10

    Customer service   9 / 10

    Green Friendly   10 / 10

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Sandra (NSW), reviewed about 11 hours ago

Aurora Energy

Aurora Energy electricity review

Overall rating   2 / 10

Robbing environment and people alike

Another example of excessive greed being nurtured, by what is some the most incompetent and defective management to ever peddle an inferior product.

Full review

Another example of excessive greed being nurtured, by what is some the most incompetent and defective management to ever peddle an inferior product.

    Value for money   0 / 10

    Bill clarity   0 / 10

    Customer service   2 / 10

    Green Friendly   0 / 10

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Troy (TAS), reviewed about 12 hours ago

Powerdirect

Powerdirect electricity review

Overall rating   9 / 10

Competitive premiums, can contact anytime, helpful

Always helpful on the phone and bills are easy to read. No problems getting on to them.

Full review

Always helpful on the phone and bills are easy to read. No problems getting on to them.

    Value for money   9 / 10

    Bill clarity   9 / 10

    Customer service   9 / 10

    Green Friendly   8 / 10

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Jan (QLD), reviewed about 12 hours ago

Synergy

Synergy electricity review

Overall rating   9 / 10

Excellent

They are cool

Full review

They are cool

    Value for money   9 / 10

    Bill clarity   9 / 10

    Customer service   10 / 10

    Green Friendly   9 / 10

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Laura (WA), reviewed 5 days ago

Red Energy

Red Energy electricity review

Overall rating   8 / 10

Competitive rates and great service.

100% Australian with a local call centre.

Full review

100% Australian with a local call centre.

    Value for money   9 / 10

    Bill clarity   7 / 10

    Customer service   8 / 10

    Green Friendly   9 / 10

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Saffi (VIC), reviewed 6 days ago

Origin Energy

Origin Energy gas review

Overall rating   9 / 10

Happy with service supplier

Staying with service

Full review

Staying with service

    Value for money   7 / 10

    Bill clarity   7 / 10

    Customer service   8 / 10

    Green Friendly   7 / 10

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Julie (QLD), reviewed 6 days ago

Origin Energy

Origin Energy electricity review

Overall rating   8 / 10

Happy with service supplier

Will stay with whom i'm with

Full review

Will stay with whom i'm with

    Value for money   9 / 10

    Bill clarity   9 / 10

    Customer service   9 / 10

    Green Friendly   6 / 10

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Julie (QLD), reviewed 6 days ago

Aurora Energy

Aurora Energy electricity review

Overall rating   5 / 10

Customer service is good but no competition

One word: Monopoly!

Full review

One word: Monopoly!

    Value for money   4 / 10

    Bill clarity   6 / 10

    Customer service   6 / 10

    Green Friendly   4 / 10

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Damien (TAS), reviewed 6 days ago

Simply Energy

Simply Energy electricity review

Overall rating   10 / 10

Great offers

Simply energy contacted me with an offer that suits me which I think is great.

Full review

Simply energy contacted me with an offer that suits me which I think is great.

    Value for money   -1 / 10

    Bill clarity   9 / 10

    Customer service   10 / 10

    Green Friendly   8 / 10

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Krosty (VIC), reviewed 6 days ago

Origin Energy

Origin Energy electricity review

Overall rating   6 / 10

Maybe I'll change.

I actually thought I was getting a good deal with origin but having used your comparison tool I think I might probably change my supplier because as we all know "A penny saved means more holidays in the sun" haha!!

Full review

I actually thought I was getting a good deal with origin but having used your comparison tool I think I might probably change my supplier because as we all know "A penny saved means more holidays in the sun" haha!!

    Value for money   6 / 10

    Bill clarity   5 / 10

    Customer service   5 / 10

    Green Friendly   5 / 10

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Pat (VIC), reviewed 6 days ago

AGL

AGL electricity review

Overall rating   9 / 10

I have been happy for many years now.

I have always been treated well.

Full review

I have always been treated well.

    Value for money   9 / 10

    Bill clarity   9 / 10

    Customer service   9 / 10

    Green Friendly   8 / 10

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Jenny (NSW), reviewed 6 days ago

Ergon Energy

Ergon Energy electricity review

Overall rating   9 / 10

You get what you pay for, and in advance.

The power is supplied and providing the accounts are paid there is no fuss. Pros: are the lights and power work. Cons: so far in 17 years there has been no cons.

Full review

The power is supplied and providing the accounts are paid there is no fuss. Pros: are the lights and power work. Cons: so far in 17 years there has been no cons.

    Value for money   8 / 10

    Bill clarity   9 / 10

    Customer service   9 / 10

    Green Friendly   7 / 10

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Malcolm (QLD), reviewed 6 days ago

Origin Energy

Origin Energy electricity review

Overall rating   10 / 10

Good customer service and good solar feed-in tarif

I have only been with Origin for about 5 months. The change over process was straight forward from their end. I chose Origin as their solar rebates were very good.

Full review

I have only been with Origin for about 5 months. The change over process was straight forward from their end. I chose Origin as their solar rebates were very good.

    Value for money   9 / 10

    Bill clarity   8 / 10

    Customer service   10 / 10

    Green Friendly   8 / 10

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Carol (SA), reviewed 20 days ago

Origin Energy

Origin Energy gas review

Overall rating   9 / 10

Easy to change to, prices seem competitive.

I have only been with origin for about 5 months, it all is fine so far but I haven't really been with them long enough to have a valid opinion of them as a provider.

Full review

I have only been with origin for about 5 months, it all is fine so far but I haven't really been with them long enough to have a valid opinion of them as a provider.

    Value for money   7 / 10

    Bill clarity   9 / 10

    Customer service   8 / 10

    Green Friendly   8 / 10

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Carol (SA), reviewed 20 days ago

Origin Energy

Origin Energy electricity review

Overall rating   6 / 10

Quality product with decent pricing

Pretty good supply but electricity is expensive

Full review

Pretty good supply but electricity is expensive

    Value for money   6 / 10

    Bill clarity   5 / 10

    Customer service   5 / 10

    Green Friendly   0 / 10

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Montaha (NSW), reviewed 20 days ago

Simply Energy

Simply Energy electricity review

Overall rating   7 / 10

Price is very competitive.

Having been offered a big discount due to some problems in my billing when I started with a new provider, I accepted the new discount (as you would). The next bill included the larger discount along with a large price rise at the same time. Upon...

Full review

Having been offered a big discount due to some problems in my billing when I started with a new provider, I accepted the new discount (as you would). The next bill included the larger discount along with a large price rise at the same time. Upon reporting my displeasure about this, I got no compassion from them, just a statement that the prices have risen. Overall taking into account the new price, my discount was no better than before. At my persistence they did give me an extra $20 off my bill. I felt that was just to shut me up.

    Value for money   5 / 10

    Bill clarity   9 / 10

    Customer service   5 / 10

    Green Friendly   4 / 10

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Anthony (SA), reviewed 20 days ago

Aurora Energy

Aurora Energy electricity review

Overall rating   8 / 10

Good service

They allow me to juggle my bills and arrange payments and they're very courteous about it.

Full review

They allow me to juggle my bills and arrange payments and they're very courteous about it.

    Value for money   7 / 10

    Bill clarity   10 / 10

    Customer service   10 / 10

    Green Friendly   5 / 10

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James (TAS), reviewed 28 days ago

AGL

AGL electricity review

Overall rating   7 / 10

Easy to deal with

Easy to connect and also can accumulate fly buy points

Full review

Easy to connect and also can accumulate fly buy points

    Value for money   5 / 10

    Bill clarity   7 / 10

    Customer service   5 / 10

    Green Friendly   4 / 10

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Brono (NSW), reviewed 28 days ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   6 / 10

Competitive prices

Not fully owned by Australia and still involved with CSG exploration

Full review

Not fully owned by Australia and still involved with CSG exploration

    Value for money   5 / 10

    Bill clarity   6 / 10

    Customer service   6 / 10

    Green Friendly   2 / 10

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Rosalie (NSW), reviewed 28 days ago

AGL

AGL electricity review

Overall rating   8 / 10

Excellent & helpful customer service

When we went through some financial stress, AGL were extremely understanding and were able to offer us a product called bill streaming, which meant we pay a set amount each week. Our electricity remained on without the drama I hear thers go...

Full review

When we went through some financial stress, AGL were extremely understanding and were able to offer us a product called bill streaming, which meant we pay a set amount each week. Our electricity remained on without the drama I hear thers go through, we are extremely grateful to them.

    Value for money   7 / 10

    Bill clarity   9 / 10

    Customer service   10 / 10

    Green Friendly   8 / 10

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Alexandra (QLD), reviewed 28 days ago

EnergyAustralia

EnergyAustralia gas review

Overall rating   6 / 10

Good prices

Very happy

Full review

Very happy

    Value for money   5 / 10

    Bill clarity   7 / 10

    Customer service   5 / 10

    Green Friendly   5 / 10

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Eileen (NSW), reviewed 28 days ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   9 / 10

Customer service

Always been with Energy Australia, very happy

Full review

Always been with Energy Australia, very happy

    Value for money   6 / 10

    Bill clarity   9 / 10

    Customer service   7 / 10

    Green Friendly   5 / 10

Less

Eileen (NSW), reviewed 28 days ago

Power and Water

Power and Water electricity review

Overall rating   9 / 10

Not bad

Yes

    Value for money   9 / 10

    Bill clarity   7 / 10

    Customer service   9 / 10

    Green Friendly   5 / 10

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Ian (NT), reviewed 28 days ago

EnergyAustralia

EnergyAustralia electricity review

Overall rating   6 / 10

Reliable, polite and trustworthy

Only just started with these people.

Full review

Only just started with these people.

    Value for money   5 / 10

    Bill clarity   5 / 10

    Customer service   5 / 10

    Green Friendly   5 / 10

Less

Aimee (SA), reviewed 28 days ago

AGL

AGL electricity review

Overall rating   8 / 10

Could have been much better with service

They are better but I have had letters from them asking to put my dog in the backyard a number of times and they could not read the meter, even when someone is home already (they could have just ring the bell)

Full review

They are better but I have had letters from them asking to put my dog in the backyard a number of times and they could not read the meter, even when someone is home already (they could have just ring the bell)

    Value for money   6 / 10

    Bill clarity   5 / 10

    Customer service   5 / 10

    Green Friendly   5 / 10

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Sunil (NSW), reviewed 28 days ago

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