Specialists exposed in new doctor rating website
Specialist fees will be published and consumers will review their quality of care in a new rate-my-doctor website that has angered the medical profession.
Consumer Affairs
AirAsia slammed by travellers over refunds
Hundreds of disgruntled Air Asia customers have slammed the airline on social media for failing to refund them after cancelling a Melbourne to Bali route in early June.
Pokemon Go or porn? The internet chose Pokemon Go
Not even porn could beat Pokemon Go in Google search trends - and marketing experts say it isn't going away any time soon.
Washing machine burst into flames after Samsung declared it safe
Phoebe Teitzel was assured by Samsung that her washing machine was safe to use. It burst into flames.
How quickly Australians stopped eating Eagle Boys pizza
Eagle Boy Pizza's collapse is no big surprise. Its customers, more than that of any other pizza chain, are likely to be eating out at rivals in an average month.
Padbury directors face bans, fines
Padbury Mining, its chief executive officer Garry Stokes and chairman Terry Quinn have all admitted breaching the Corporations Act as part of their botched $6.8 billion refinancing deal.
Did a fashion giant rip off this design?
International fast-fashion giant Zara has been accused of plagiarising the print and accessory designs of more than 40 independent artists around the world.
Consumers turned off by power
Like banks and telcos before it, power companies are falling short of expectations.
Science behind milk's health claims a 'game changer'
a2 launched a legal battle over a rival's use of its "A2 protein" claim. It could spectacularly backfire.
Uber's taking a big bite out of Sydney's food delivery market
Uber has entered Sydney's booming food delivery market, and restaurants that have long resisted on-demand delivery apps are signing up.
Retail war raises spectre of deflation
Sale signs are almost permanent fixtures in shop fronts in Sydney, but customers are still wary of spending
A nation divided on our favourite meat
Meat continues to be the meal of choice for Australians, who are spending $378 million a week on meat to cook at home.
Why people are spending $4.95 on one bar of soap
Do you always know what you are buying?
Advanced Medical Institute appeal tossed out
The company behind the billboards flogging nasal sprays to treat premature ejaculation and erectile dysfunction has again been found to have exploited its customers through its dubiously effective medicines.
Why Medibank customers are the least happy
Medibank customers appear to be the most dissatisfied, with complaints to the Private Health Insurance Ombudsman sky-rocketing in the past three years.
Neil Perry to create 'world-class food hall'
Renowned chef Neil Perry has grand plans to transform David Jones' ageing food halls around the country.
Pressed Juices' squeeze investigated
Administrators are poring over affairs of hipster health food chain Pressed Juices, which has stores in Sydney and Melbourne after an affiliated company went bust.
How to save the planet and $500 a year
Fifty-two per cent of Australians think it is too expensive to transition to a sustainable home. Is it?
Cinema chain pays 'unfair' penalty over website booking process
The Palace Cinemas chain has fallen foul of the ACCC over its ticketing process. But it says the penalty is "unfair".
The violent deaths behind your scrambled eggs
We know the ethical issues around free range eggs, but how about the mass killings of millions of male chicks?
Just how much actual fruit is in a fruit snack bar?
Just because the packet shows pictures of fruit, doesn't mean it contains actual real fruit.
7 of 34 bottled water brands just 'purified' tap water
Thirsty, you may justify forking out $2 for a bottle of "purified" water. But the industry sees you as simply buying plastic.
Sydney Water investigates anti same-sex marriage flyer allegedly found in bills
It was a lesson in the consumer power of social media, when a single Facebook post led multiple Sydneysiders to believe inner west homeowners had been sent anti same-sex marriage flyers with their Sydney Water bills.
Bella donates to charity - without earning a cent
One Australian social enterprise believes it has found a way to help consumers "give free money to charity".
Consumer watchdog the victim of latest scam
Is this the most fiendish scam yet? The ACCC has been forced to send out an alert about a new con where fraudsters impersonate the consumer watchdog itself.
Why Cara's stressing out at the shops
With the plethora of products, you'd think we'd be satisfied. But we're actually feeling a whole lot of regret, according to a new study.
Rhodes workers join the Pokemon Go craze
If you can't beat'em, you might as well join 'em and ''catch 'em all'', decided Sarah.
Google doomsday for payday lenders
Australians looking for a loan will be more likely to find help than a loan shark after a Google advertising ban comes into effect.
Metal shavings: Aldi recalls food product
Customers are being urged to not consume the product and return it to the store.
The Sydney suburb swamped by Pokemon Go players
Pokémon Go players and residents are beginning to clash in a suburb which has an intersection of three Pokestops.