ChildLine

ChildLine is a free 24-hour counselling service for children and young people up to their 19th birthday in the UK provided by the NSPCC. ChildLine deals with any issue which causes distress or concern, common issues dealt with include child abuse, bullying, mental illness, parental separation or divorce, pregnancy and substance misuse.

Confidentiality

ChildLine's intention is to always keep calls confidential. ChildLine counsellors take action, however the situation, big or small, if they can help. Counsellors do not record calls but write down case notes of calls and sometimes counselling supervisors may also listen in to calls to make sure that they can help the best they can.

History

In 1986 Esther Rantzen, presenter of That's Life!, a popular consumer TV show, suggested to the BBC that they create "Childwatch", a programme about child abuse that was screened subsequently on 30th October 1986, the aim being to try to detect children at risk before their lives were in danger. Viewers were asked if they would take part in the survey in an edition of That's Life!. A helpline was opened after the programme so that any child currently suffering abuse could call for help. Rantzen, together with her BBC producers Sarah Caplin and Ritchie Cogan, therefore suggested they should create a helpline specifically for children in danger or distress, to be open throughout the year, 24/7, and launch it on the programme. The project was made possible by a benefactor Ian Skipper who underwrote the charity for the first three years.