- published: 21 May 2012
- views: 40864
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Overview of hospitality industry. Hospitality is the relationship between guest and host, or the act or practice of being hospitable. Specifically, this includes the reception and entertainment of guests, visitors, or strangers, resorts, membership clubs, conventions, attractions, special events, and other services for travelers and tourists. Learn an overview of hospitality industry. Very useful to build basic understanding of the industry, understand its key drivers, business model, products and services and revenue model. Great video to help gain domain expertise in hospitality Industry.
This hospitalitepublishing video provides an insight into the nature of work in the hospitality industry by looking at employees in seven different operations. It features in the free interactive ibook 'Working in Hospitality' authored by Prof. Peter Jones.
For more information visit http://www.hospitalitepublishing.com/
- published: 23 Dec 2012
- views: 20147
Fancy working in the hospitality industry? There are more than 20,000 vacancies in the food, drink, accommodation and entertainment sectors across the UK every month – and it’s a sector that’s going to grow. If you’re a team player, friendly and customer-focused, it could be the job for you. Watch the video to find out more.
- published: 01 Aug 2014
- views: 5806
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource professional advice in the areas of Human Resource Management, Hospitality Operations, Training & Development, Employee Relations, and Recruitment. Jan is an energetic facilitator, speaker, and trainer for national and international corporate and non-profit organizations and has shared her passion for service excellence through her support of the Tourism/Hospitality/Service industries in Temecula, California for the past 15 years. She is on the Board of Directors for the Temecula Valley Convention and Visitors Bureau. Her non-profit initiative, Begin Again Career Transition Services (BACTS) program, has provided outplacement/career transition services to hundreds of local unemployed residents of the Inland Empire.
Did you ever wonder why some service workers over or under perform? Jan Smith shares the relevancy of how a Culture of Care can positively affect both the employee and the customer in the service and hospitality environment
In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
- published: 25 Dec 2013
- views: 12851
MASTERMINDS HOTEL & TOURISM - PERSPECTIVES
ON THE HOSPITALITY INDUSTRY MIPIM 2013
• Moderator
- Peter GRANT, Deputy Editor, The Wall Street Journal
• Speakers
- Rui BARROS, Senior Vice President and Managing Director, Wyndham Hotel Group
- Stephen JOYCE, President & CEO, Choice Hotels International
- Simon VINCENT, President, EMEA, Hilton Worldwide
- published: 14 Mar 2013
- views: 14635
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower leisure and hospitality staff with a clear checklist of Customer Service Recovery tools and techniques.
From showing empathy and truly listening, to exploring with permission phrases and presenting options, front-line hospitality employees will learn how to match the signals they send to guests with the words they say. A wide variety of realistic hospitality industry scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge.
This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions. When dealing with guests who may not be at their best, it is all the more important that your staff be at their very best, and ready with The Right Words at The Right Time.
Full Length Preview Available at: http://www.media-partners.com/customer_service/the_right_words_at_the_right_time_customer_service_recovery_for_leisure.htm
Enjoy exclusive offers and full length previews by joining Media Partners for FREE today!
- published: 03 Jun 2015
- views: 10049
The video made by :
Rebecca Catherine Stephany
Ling ling Sisyanti
Wasim Amsal
Ella Qiu
Bachelor of International Hospitality Management(Honours)
Taylor"s University Lakeside Campus
Soundtrack Maroon5 Move like Jagger
Hope you enjoying ^^
- published: 07 Feb 2015
- views: 9231
Have you ever wanted to know what it would be like to work in the hospitality industry?
Careers Jersey interviewed staff at a leading Jersey hotel to answer your questions on what working in the hospitality industry is really like.
Produced by Careers Jersey and The Observatory.
- published: 20 Jun 2013
- views: 16608
Hospitality
Hospitality refers to the relationship between a guest and a host, wherein the host receives the guest with goodwill, including the reception and entertainment of guests, visitors, or strangers. Louis, chevalier de Jaucourt describes hospitality in the Encyclopédie as the virtue of a great soul that cares for the whole universe through the ties of humanity.
Hospitality ethics is a discipline that studies this usage of hospitality.
Etymology
Derives from the Latin hospes, meaning "host", "guest", or "stranger". Hospes is formed from hostis, which means "stranger" or "enemy" (the latter being where terms like "hostile" derive). By metonymy the Latin word 'Hospital' means a guest-chamber, guest's lodging, an inn. Hospes is thus the root for the English words host (where the p was dropped for convenience of pronunciation), hospitality, hospice, hostel and hotel.
Current usage
In the West today hospitality is rarely a matter of protection and survival and is more associated with etiquette and entertainment. However, it still involves showing respect for one's guests, providing for their needs, and treating them as equals. Cultures and subcultures vary in the extent to which one is expected to show hospitality to strangers, as opposed to personal friends or members of one's ingroup.
This page contains text from Wikipedia, the Free Encyclopedia -
http://wn.com/Hospitality
This article is licensed under the Creative Commons Attribution-ShareAlike 3.0 Unported License, which means that you can copy and modify it as long as the entire work (including additions) remains under this license.
This article is licensed under the Creative Commons Attribution-ShareAlike 3.0 Unported License, which means that you can copy and modify it as long as the entire work (including additions) remains under this license.
Hospitality industry
The hospitality industry is a broad category of fields within the service industry that includes lodging, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. The hospitality industry is a multibillion-dollar industry that depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or an amusement park consists of multiple groups such as facility maintenance and direct operations (servers, housekeepers, porters, kitchen workers, bartenders, management, marketing, and human resources etc.).
Usage rate, or its inverse "vacancy rate", is an important variable for the hospitality industry. Just as a factory owner would wish a productive asset to be in use as much as possible (as opposed to having to pay fixed costs while the factory is not producing), so do restaurants, hotels, and theme parks seek to maximize the number of customers they "process" in all sectors. This led to formation of services with the aim to increase usage rate provided by hotel consolidators. Information about required or offered products are brokered on business networks used by vendors as well as purchasers.
This page contains text from Wikipedia, the Free Encyclopedia -
http://wn.com/Hospitality_industry
This article is licensed under the Creative Commons Attribution-ShareAlike 3.0 Unported License, which means that you can copy and modify it as long as the entire work (including additions) remains under this license.
This article is licensed under the Creative Commons Attribution-ShareAlike 3.0 Unported License, which means that you can copy and modify it as long as the entire work (including additions) remains under this license.
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13:51Hospitality - Industry Overview
Hospitality - Industry OverviewHospitality - Industry Overview
Overview of hospitality industry. Hospitality is the relationship between guest and host, or the act or practice of being hospitable. Specifically, this includes the reception and entertainment of guests, visitors, or strangers, resorts, membership clubs, conventions, attractions, special events, and other services for travelers and tourists. Learn an overview of hospitality industry. Very useful to build basic understanding of the industry, understand its key drivers, business model, products and services and revenue model. Great video to help gain domain expertise in hospitality Industry. -
6:18Working in Hospitality: A snapshot of the industry
Working in Hospitality: A snapshot of the industryWorking in Hospitality: A snapshot of the industry
This hospitalitepublishing video provides an insight into the nature of work in the hospitality industry by looking at employees in seven different operations. It features in the free interactive ibook 'Working in Hospitality' authored by Prof. Peter Jones. For more information visit http://www.hospitalitepublishing.com/ -
2:25Introduction to hospitality
Introduction to hospitalityIntroduction to hospitality
Fancy working in the hospitality industry? There are more than 20,000 vacancies in the food, drink, accommodation and entertainment sectors across the UK every month – and it’s a sector that’s going to grow. If you’re a team player, friendly and customer-focused, it could be the job for you. Watch the video to find out more. -
16:20What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemeculaWhat's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource professional advice in the areas of Human Resource Management, Hospitality Operations, Training & Development, Employee Relations, and Recruitment. Jan is an energetic facilitator, speaker, and trainer for national and international corporate and non-profit organizations and has shared her passion for service excellence through her support of the Tourism/Hospitality/Service industries in Temecula, California for the past 15 years. She is on the Board of Directors for the Temecula Valley Convention and Visitors Bureau. Her non-profit initiative, Begin Again Career Transition Services (BACTS) program, has provided outplacement/career transition services to hundreds of local unemployed residents of the Inland Empire. Did you ever wonder why some service workers over or under perform? Jan Smith shares the relevancy of how a Culture of Care can positively affect both the employee and the customer in the service and hospitality environment In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations) -
60:20Masterminds Hotel & Tourism: "Perspectives on the hospitality industry"
Masterminds Hotel & Tourism: "Perspectives on the hospitality industry"Masterminds Hotel & Tourism: "Perspectives on the hospitality industry"
MASTERMINDS HOTEL & TOURISM - PERSPECTIVES ON THE HOSPITALITY INDUSTRY MIPIM 2013 • Moderator - Peter GRANT, Deputy Editor, The Wall Street Journal • Speakers - Rui BARROS, Senior Vice President and Managing Director, Wyndham Hotel Group - Stephen JOYCE, President & CEO, Choice Hotels International - Simon VINCENT, President, EMEA, Hilton Worldwide -
2:28The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
The Right Words at the Right Time - Customer Service Recovery for Hospitality IndustryThe Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower leisure and hospitality staff with a clear checklist of Customer Service Recovery tools and techniques. From showing empathy and truly listening, to exploring with permission phrases and presenting options, front-line hospitality employees will learn how to match the signals they send to guests with the words they say. A wide variety of realistic hospitality industry scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge. This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions. When dealing with guests who may not be at their best, it is all the more important that your staff be at their very best, and ready with The Right Words at The Right Time. Full Length Preview Available at: http://www.media-partners.com/customer_service/the_right_words_at_the_right_time_customer_service_recovery_for_leisure.htm Enjoy exclusive offers and full length previews by joining Media Partners for FREE today! -
87:04Master Class ESSEC | "Latest trends and developments in the hospitality industry" by Nicolas Graf
Master Class ESSEC | "Latest trends and developments in the hospitality industry" by Nicolas Graf -
4:2410 trends in Hospitality and Tourism Industry
10 trends in Hospitality and Tourism Industry10 trends in Hospitality and Tourism Industry
The video made by : Rebecca Catherine Stephany Ling ling Sisyanti Wasim Amsal Ella Qiu Bachelor of International Hospitality Management(Honours) Taylor"s University Lakeside Campus Soundtrack Maroon5 Move like Jagger Hope you enjoying ^^ -
2:33What Is Hospitality?
What Is Hospitality? -
4:15Industry Insights: Careers in Hospitality (Radisson Blu Hotel)
Industry Insights: Careers in Hospitality (Radisson Blu Hotel)Industry Insights: Careers in Hospitality (Radisson Blu Hotel)
Have you ever wanted to know what it would be like to work in the hospitality industry? Careers Jersey interviewed staff at a leading Jersey hotel to answer your questions on what working in the hospitality industry is really like. Produced by Careers Jersey and The Observatory.
-
Hospitality - Industry Overview
Overview of hospitality industry. Hospitality is the relationship between guest and host, or the act or practice of being hospitable. Specifically, this includes the reception and entertainment of guests, visitors, or strangers, resorts, membership clubs, conventions, attractions, special events, and other services for travelers and tourists. Learn an overview of hospitality industry. Very useful to build basic understanding of the industry, understand its key drivers, business model, products and services and revenue model. Great video to help gain domain expertise in hospitality Industry. -
Working in Hospitality: A snapshot of the industry
This hospitalitepublishing video provides an insight into the nature of work in the hospitality industry by looking at employees in seven different operations. It features in the free interactive ibook 'Working in Hospitality' authored by Prof. Peter Jones. For more information visit http://www.hospitalitepublishing.com/ -
Introduction to hospitality
Fancy working in the hospitality industry? There are more than 20,000 vacancies in the food, drink, accommodation and entertainment sectors across the UK every month – and it’s a sector that’s going to grow. If you’re a team player, friendly and customer-focused, it could be the job for you. Watch the video to find out more. -
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource professional advice in the areas of Human Resource Management, Hospitality Operations, Training & Development, Employee Relations, and Recruitment. Jan is an energetic facilitator, speaker, and trainer for national and international corporate and non-profit organizations and has shared her passion for service excellence through her support of the Tourism/Hospitality/Service industries in Temecula, California for the past 15 years. She is on the Board of Directors for the Temecula Valley Convention and Visitors Bureau. Her non-profit initiative, Begin Again Career Transition Services (BACTS) program, has provided outplacement/career trans... -
Masterminds Hotel & Tourism: "Perspectives on the hospitality industry"
MASTERMINDS HOTEL & TOURISM - PERSPECTIVES ON THE HOSPITALITY INDUSTRY MIPIM 2013 • Moderator - Peter GRANT, Deputy Editor, The Wall Street Journal • Speakers - Rui BARROS, Senior Vice President and Managing Director, Wyndham Hotel Group - Stephen JOYCE, President & CEO, Choice Hotels International - Simon VINCENT, President, EMEA, Hilton Worldwide -
The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower leisure and hospitality staff with a clear checklist of Customer Service Recovery tools and techniques. From showing empathy and truly listening, to exploring with permission phrases and presenting options, front-line hospitality employees will learn how to match the signals they send to guests with the words they say. A wide variety of realistic hospitality industry scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge. This valuable training equips your staff w... -
-
10 trends in Hospitality and Tourism Industry
The video made by : Rebecca Catherine Stephany Ling ling Sisyanti Wasim Amsal Ella Qiu Bachelor of International Hospitality Management(Honours) Taylor"s University Lakeside Campus Soundtrack Maroon5 Move like Jagger Hope you enjoying ^^ -
-
Industry Insights: Careers in Hospitality (Radisson Blu Hotel)
Have you ever wanted to know what it would be like to work in the hospitality industry? Careers Jersey interviewed staff at a leading Jersey hotel to answer your questions on what working in the hospitality industry is really like. Produced by Careers Jersey and The Observatory.
Hospitality - Industry Overview
- Order: Reorder
- Duration: 13:51
- Updated: 21 May 2012
- views: 40864
Overview of hospitality industry. Hospitality is the relationship between guest and host, or the act or practice of being hospitable. Specifically, this include...
Overview of hospitality industry. Hospitality is the relationship between guest and host, or the act or practice of being hospitable. Specifically, this includes the reception and entertainment of guests, visitors, or strangers, resorts, membership clubs, conventions, attractions, special events, and other services for travelers and tourists. Learn an overview of hospitality industry. Very useful to build basic understanding of the industry, understand its key drivers, business model, products and services and revenue model. Great video to help gain domain expertise in hospitality Industry.
wn.com/Hospitality Industry Overview
Overview of hospitality industry. Hospitality is the relationship between guest and host, or the act or practice of being hospitable. Specifically, this includes the reception and entertainment of guests, visitors, or strangers, resorts, membership clubs, conventions, attractions, special events, and other services for travelers and tourists. Learn an overview of hospitality industry. Very useful to build basic understanding of the industry, understand its key drivers, business model, products and services and revenue model. Great video to help gain domain expertise in hospitality Industry.
- published: 21 May 2012
- views: 40864
Working in Hospitality: A snapshot of the industry
- Order: Reorder
- Duration: 6:18
- Updated: 23 Dec 2012
- views: 20147
This hospitalitepublishing video provides an insight into the nature of work in the hospitality industry by looking at employees in seven different operations. ...
This hospitalitepublishing video provides an insight into the nature of work in the hospitality industry by looking at employees in seven different operations. It features in the free interactive ibook 'Working in Hospitality' authored by Prof. Peter Jones.
For more information visit http://www.hospitalitepublishing.com/
wn.com/Working In Hospitality A Snapshot Of The Industry
This hospitalitepublishing video provides an insight into the nature of work in the hospitality industry by looking at employees in seven different operations. It features in the free interactive ibook 'Working in Hospitality' authored by Prof. Peter Jones.
For more information visit http://www.hospitalitepublishing.com/
- published: 23 Dec 2012
- views: 20147
Introduction to hospitality
- Order: Reorder
- Duration: 2:25
- Updated: 01 Aug 2014
- views: 5806
Fancy working in the hospitality industry? There are more than 20,000 vacancies in the food, drink, accommodation and entertainment sectors across the UK every ...
Fancy working in the hospitality industry? There are more than 20,000 vacancies in the food, drink, accommodation and entertainment sectors across the UK every month – and it’s a sector that’s going to grow. If you’re a team player, friendly and customer-focused, it could be the job for you. Watch the video to find out more.
wn.com/Introduction To Hospitality
Fancy working in the hospitality industry? There are more than 20,000 vacancies in the food, drink, accommodation and entertainment sectors across the UK every month – and it’s a sector that’s going to grow. If you’re a team player, friendly and customer-focused, it could be the job for you. Watch the video to find out more.
- published: 01 Aug 2014
- views: 5806
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
- Order: Reorder
- Duration: 16:20
- Updated: 25 Dec 2013
- views: 12851
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource profess...
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource professional advice in the areas of Human Resource Management, Hospitality Operations, Training & Development, Employee Relations, and Recruitment. Jan is an energetic facilitator, speaker, and trainer for national and international corporate and non-profit organizations and has shared her passion for service excellence through her support of the Tourism/Hospitality/Service industries in Temecula, California for the past 15 years. She is on the Board of Directors for the Temecula Valley Convention and Visitors Bureau. Her non-profit initiative, Begin Again Career Transition Services (BACTS) program, has provided outplacement/career transition services to hundreds of local unemployed residents of the Inland Empire.
Did you ever wonder why some service workers over or under perform? Jan Smith shares the relevancy of how a Culture of Care can positively affect both the employee and the customer in the service and hospitality environment
In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
wn.com/What's Next In Service For The Hospitality Industry, A Culture Of Care Jan Smith At Tedxtemecula
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and individual clients with invaluable outsourced Human Resource professional advice in the areas of Human Resource Management, Hospitality Operations, Training & Development, Employee Relations, and Recruitment. Jan is an energetic facilitator, speaker, and trainer for national and international corporate and non-profit organizations and has shared her passion for service excellence through her support of the Tourism/Hospitality/Service industries in Temecula, California for the past 15 years. She is on the Board of Directors for the Temecula Valley Convention and Visitors Bureau. Her non-profit initiative, Begin Again Career Transition Services (BACTS) program, has provided outplacement/career transition services to hundreds of local unemployed residents of the Inland Empire.
Did you ever wonder why some service workers over or under perform? Jan Smith shares the relevancy of how a Culture of Care can positively affect both the employee and the customer in the service and hospitality environment
In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
- published: 25 Dec 2013
- views: 12851
Masterminds Hotel & Tourism: "Perspectives on the hospitality industry"
- Order: Reorder
- Duration: 60:20
- Updated: 14 Mar 2013
- views: 14635
MASTERMINDS HOTEL & TOURISM - PERSPECTIVES
ON THE HOSPITALITY INDUSTRY MIPIM 2013
• Moderator
- Peter GRANT, Deputy Editor, The Wall Street Jour...
MASTERMINDS HOTEL & TOURISM - PERSPECTIVES
ON THE HOSPITALITY INDUSTRY MIPIM 2013
• Moderator
- Peter GRANT, Deputy Editor, The Wall Street Journal
• Speakers
- Rui BARROS, Senior Vice President and Managing Director, Wyndham Hotel Group
- Stephen JOYCE, President & CEO, Choice Hotels International
- Simon VINCENT, President, EMEA, Hilton Worldwide
wn.com/Masterminds Hotel Tourism Perspectives On The Hospitality Industry
MASTERMINDS HOTEL & TOURISM - PERSPECTIVES
ON THE HOSPITALITY INDUSTRY MIPIM 2013
• Moderator
- Peter GRANT, Deputy Editor, The Wall Street Journal
• Speakers
- Rui BARROS, Senior Vice President and Managing Director, Wyndham Hotel Group
- Stephen JOYCE, President & CEO, Choice Hotels International
- Simon VINCENT, President, EMEA, Hilton Worldwide
- published: 14 Mar 2013
- views: 14635
The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
- Order: Reorder
- Duration: 2:28
- Updated: 03 Jun 2015
- views: 10049
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your ...
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower leisure and hospitality staff with a clear checklist of Customer Service Recovery tools and techniques.
From showing empathy and truly listening, to exploring with permission phrases and presenting options, front-line hospitality employees will learn how to match the signals they send to guests with the words they say. A wide variety of realistic hospitality industry scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge.
This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions. When dealing with guests who may not be at their best, it is all the more important that your staff be at their very best, and ready with The Right Words at The Right Time.
Full Length Preview Available at: http://www.media-partners.com/customer_service/the_right_words_at_the_right_time_customer_service_recovery_for_leisure.htm
Enjoy exclusive offers and full length previews by joining Media Partners for FREE today!
wn.com/The Right Words At The Right Time Customer Service Recovery For Hospitality Industry
Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations. One employee becomes the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower leisure and hospitality staff with a clear checklist of Customer Service Recovery tools and techniques.
From showing empathy and truly listening, to exploring with permission phrases and presenting options, front-line hospitality employees will learn how to match the signals they send to guests with the words they say. A wide variety of realistic hospitality industry scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge.
This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions. When dealing with guests who may not be at their best, it is all the more important that your staff be at their very best, and ready with The Right Words at The Right Time.
Full Length Preview Available at: http://www.media-partners.com/customer_service/the_right_words_at_the_right_time_customer_service_recovery_for_leisure.htm
Enjoy exclusive offers and full length previews by joining Media Partners for FREE today!
- published: 03 Jun 2015
- views: 10049
Master Class ESSEC | "Latest trends and developments in the hospitality industry" by Nicolas Graf
- Order: Reorder
- Duration: 87:04
- Updated: 03 Mar 2014
- views: 32935
http://www.essec.fr | "Latest trends and developements in hospitality industry", Professor Nicolas Graf, Academic Director of the MBA in Hospitality Management ...
http://www.essec.fr | "Latest trends and developements in hospitality industry", Professor Nicolas Graf, Academic Director of the MBA in Hospitality Management (IMHI)
wn.com/Master Class Essec | Latest Trends And Developments In The Hospitality Industry By Nicolas Graf
10 trends in Hospitality and Tourism Industry
- Order: Reorder
- Duration: 4:24
- Updated: 07 Feb 2015
- views: 9231
The video made by :
Rebecca Catherine Stephany
Ling ling Sisyanti
Wasim Amsal
Ella Qiu
Bachelor of International Hospitality Management(Honours)
Taylor"s Unive...
The video made by :
Rebecca Catherine Stephany
Ling ling Sisyanti
Wasim Amsal
Ella Qiu
Bachelor of International Hospitality Management(Honours)
Taylor"s University Lakeside Campus
Soundtrack Maroon5 Move like Jagger
Hope you enjoying ^^
wn.com/10 Trends In Hospitality And Tourism Industry
The video made by :
Rebecca Catherine Stephany
Ling ling Sisyanti
Wasim Amsal
Ella Qiu
Bachelor of International Hospitality Management(Honours)
Taylor"s University Lakeside Campus
Soundtrack Maroon5 Move like Jagger
Hope you enjoying ^^
- published: 07 Feb 2015
- views: 9231
What Is Hospitality?
- Order: Reorder
- Duration: 2:33
- Updated: 24 Nov 2014
- views: 9306
How do you define hospitality? In this video, Talent Plus challenges the hospitality industry to think differently about the essence and meaning behind the word...
How do you define hospitality? In this video, Talent Plus challenges the hospitality industry to think differently about the essence and meaning behind the word. It's not about things. It's about people.
wn.com/What Is Hospitality
Industry Insights: Careers in Hospitality (Radisson Blu Hotel)
- Order: Reorder
- Duration: 4:15
- Updated: 20 Jun 2013
- views: 16608
Have you ever wanted to know what it would be like to work in the hospitality industry?
Careers Jersey interviewed staff at a leading Jersey hotel to answer you...
Have you ever wanted to know what it would be like to work in the hospitality industry?
Careers Jersey interviewed staff at a leading Jersey hotel to answer your questions on what working in the hospitality industry is really like.
Produced by Careers Jersey and The Observatory.
wn.com/Industry Insights Careers In Hospitality (Radisson Blu Hotel)
Have you ever wanted to know what it would be like to work in the hospitality industry?
Careers Jersey interviewed staff at a leading Jersey hotel to answer your questions on what working in the hospitality industry is really like.
Produced by Careers Jersey and The Observatory.
- published: 20 Jun 2013
- views: 16608
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Trevor Watson: "Considerable Uncertainty" and "Lots of Opportunities" for Restaurant Industry
http://www.restaurant-invest.com/ - Global Restaurant Investment Forum (GRIF) advisor Trevor Watson shares his views on the state of the industry post-BREXIT. As Director of Davis Coffer Lyons, Trevor offers a succinct executive summary on revenue expectations, food costs, forex, living wages and the pressure on P&L;'s. About GRIF: The Global Restaurant Investment Forum (GRIF) facilitates investment decision-making within the restaurant space. The forum showcases the hottest restaurant concepts from around the globe and gives attendees a place of focus to connect with investors, owners, franchisors and senior hospitality professionals, assess the state of the hospitality industry and secure deals for the coming year. To attend the next GRIF please visit http://www.restaurant-invest.com -
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Patrick Delaney speaking about future of Irish hospitality industry June 30 2016
Patrick Delaney CEO of Soolnua speaking at the Irish Hospitality Institute Summit June 30 2016 -
[PDF] "DOWNLOAD" Supervision in the Hospitality Industry Free
[PDF] DOWNLOAD: http://pdf-more.com/1118071786 Book PDF EPUB FREE Supervision in the Hospitality Industry More from MTV: Official MTV Website: http://www.mtv.com/ Like MTV: https://www.facebook.com/MTV MTV on Tumblr: http://mtv.tumblr.com/ MTV Instagram: http://instagram.com/mtv MTV on Pinterest: http://www.pinterest.com/mtv/ Shows + Pop Culture + Music + Celebrity. VH1: We complete you. Connect with VH1 Online VH1 Official Site: http://vh1.com, Follow @VH1 on Twitter: http://twitter.com/VH1, Find VH1 on Facebook: http://facebook.com/VH1, Find VH1 on Tumblr : http://vh1.tumblr.com, Follow VH1 on Instagram : http://instagram.com/vh1, Find VH1 on Google + : http://plus.google.com/+vh1, Follow VH1 on Pinterest : http://pinterest.com/vh1 http://instagram.com/darkavengerc86 https://twitter... -
[PDF] "DOWNLOAD" Hospitality Law: Managing Legal Issues in the Hospitality Industry Free
[PDF] DOWNLOAD: http://pdf-more.com/1118085639 Book PDF EPUB FREE Hospitality Law: Managing Legal Issues in the Hospitality Industry More from MTV: Official MTV Website: http://www.mtv.com/ Like MTV: https://www.facebook.com/MTV MTV on Tumblr: http://mtv.tumblr.com/ MTV Instagram: http://instagram.com/mtv MTV on Pinterest: http://www.pinterest.com/mtv/ Shows + Pop Culture + Music + Celebrity. VH1: We complete you. Connect with VH1 Online VH1 Official Site: http://vh1.com, Follow @VH1 on Twitter: http://twitter.com/VH1, Find VH1 on Facebook: http://facebook.com/VH1, Find VH1 on Tumblr : http://vh1.tumblr.com, Follow VH1 on Instagram : http://instagram.com/vh1, Find VH1 on Google + : http://plus.google.com/+vh1, Follow VH1 on Pinterest : http://pinterest.com/vh1 http://instagram.com/dar... -
Network Africa: Impact Of Technology On Hospitality Industry
For more information log on to http://www.channelstv.com -
Max Lawrence on the value of the hospitality industry
Hospitality Assured's Max Lawrence on why the industry is so important to the economy and why achieving excellence is key. -
-
Pittsburgh Technical College - A Day In The Hospitality Industry
Digital Signage - A Sign of the Times in the Hospitality Industry
- Order: Reorder
- Duration: 3:22
- Updated: 11 Jul 2016
- views: 0
Trevor Watson: "Considerable Uncertainty" and "Lots of Opportunities" for Restaurant Industry
- Order: Reorder
- Duration: 1:49
- Updated: 11 Jul 2016
- views: 9
http://www.restaurant-invest.com/ - Global Restaurant Investment Forum (GRIF) advisor Trevor Watson shares his views on the state of the industry post-BREXIT. ...
http://www.restaurant-invest.com/ - Global Restaurant Investment Forum (GRIF) advisor Trevor Watson shares his views on the state of the industry post-BREXIT. As Director of Davis Coffer Lyons, Trevor offers a succinct executive summary on revenue expectations, food costs, forex, living wages and the pressure on P&L;'s.
About GRIF:
The Global Restaurant Investment Forum (GRIF) facilitates investment decision-making within the restaurant space. The forum showcases the hottest restaurant concepts from around the globe and gives attendees a place of focus to connect with investors, owners, franchisors and senior hospitality professionals, assess the state of the hospitality industry and secure deals for the coming year. To attend the next GRIF please visit http://www.restaurant-invest.com
wn.com/Trevor Watson Considerable Uncertainty And Lots Of Opportunities For Restaurant Industry
http://www.restaurant-invest.com/ - Global Restaurant Investment Forum (GRIF) advisor Trevor Watson shares his views on the state of the industry post-BREXIT. As Director of Davis Coffer Lyons, Trevor offers a succinct executive summary on revenue expectations, food costs, forex, living wages and the pressure on P&L;'s.
About GRIF:
The Global Restaurant Investment Forum (GRIF) facilitates investment decision-making within the restaurant space. The forum showcases the hottest restaurant concepts from around the globe and gives attendees a place of focus to connect with investors, owners, franchisors and senior hospitality professionals, assess the state of the hospitality industry and secure deals for the coming year. To attend the next GRIF please visit http://www.restaurant-invest.com
- published: 11 Jul 2016
- views: 9
Digital Signage in the Leisure and Hospitality Industry
- Order: Reorder
- Duration: 3:27
- Updated: 10 Jul 2016
- views: 0
Patrick Delaney speaking about future of Irish hospitality industry June 30 2016
- Order: Reorder
- Duration: 1:07
- Updated: 09 Jul 2016
- views: 0
Patrick Delaney CEO of Soolnua speaking at the Irish Hospitality Institute Summit June 30 2016
- published: 09 Jul 2016
- views: 0
[PDF] "DOWNLOAD" Supervision in the Hospitality Industry Free
- Order: Reorder
- Duration: 0:00
- Updated: 09 Jul 2016
- views: 0
[PDF] DOWNLOAD: http://pdf-more.com/1118071786 Book PDF EPUB FREE
Supervision in the Hospitality Industry
More from MTV:
Official MTV Website: http://www.mtv...
[PDF] DOWNLOAD: http://pdf-more.com/1118071786 Book PDF EPUB FREE
Supervision in the Hospitality Industry
More from MTV:
Official MTV Website: http://www.mtv.com/
Like MTV: https://www.facebook.com/MTV
MTV on Tumblr: http://mtv.tumblr.com/
MTV Instagram: http://instagram.com/mtv
MTV on Pinterest: http://www.pinterest.com/mtv/
Shows + Pop Culture + Music + Celebrity. VH1: We complete you.
Connect with VH1 Online
VH1 Official Site: http://vh1.com, Follow @VH1 on Twitter: http://twitter.com/VH1, Find VH1 on Facebook: http://facebook.com/VH1, Find VH1 on Tumblr : http://vh1.tumblr.com, Follow VH1 on Instagram : http://instagram.com/vh1, Find VH1 on Google + : http://plus.google.com/+vh1, Follow VH1 on Pinterest : http://pinterest.com/vh1
http://instagram.com/darkavengerc86
https://twitter.com/DarkAvengerC86
http://www.twitch.tv/DarkAvengerc86
http://darkavengerc86.tumblr.com/
http://moviepilot.com/DarkAvengerC86
Comic Frontline:
https://www.ComicFrontline.com
https://www.youtube.com/user/ComicFro
http://darkavengerinc.spreadshirt.com
https://www.youtube.com/user/Frontlin
Zone4/Hall of Toys/Hit Points:
http://www.zone4podcast.com
Last Ember Press:
http://lastemberpress.com/
wn.com/Pdf Download Supervision In The Hospitality Industry Free
[PDF] DOWNLOAD: http://pdf-more.com/1118071786 Book PDF EPUB FREE
Supervision in the Hospitality Industry
More from MTV:
Official MTV Website: http://www.mtv.com/
Like MTV: https://www.facebook.com/MTV
MTV on Tumblr: http://mtv.tumblr.com/
MTV Instagram: http://instagram.com/mtv
MTV on Pinterest: http://www.pinterest.com/mtv/
Shows + Pop Culture + Music + Celebrity. VH1: We complete you.
Connect with VH1 Online
VH1 Official Site: http://vh1.com, Follow @VH1 on Twitter: http://twitter.com/VH1, Find VH1 on Facebook: http://facebook.com/VH1, Find VH1 on Tumblr : http://vh1.tumblr.com, Follow VH1 on Instagram : http://instagram.com/vh1, Find VH1 on Google + : http://plus.google.com/+vh1, Follow VH1 on Pinterest : http://pinterest.com/vh1
http://instagram.com/darkavengerc86
https://twitter.com/DarkAvengerC86
http://www.twitch.tv/DarkAvengerc86
http://darkavengerc86.tumblr.com/
http://moviepilot.com/DarkAvengerC86
Comic Frontline:
https://www.ComicFrontline.com
https://www.youtube.com/user/ComicFro
http://darkavengerinc.spreadshirt.com
https://www.youtube.com/user/Frontlin
Zone4/Hall of Toys/Hit Points:
http://www.zone4podcast.com
Last Ember Press:
http://lastemberpress.com/
- published: 09 Jul 2016
- views: 0
[PDF] "DOWNLOAD" Hospitality Law: Managing Legal Issues in the Hospitality Industry Free
- Order: Reorder
- Duration: 0:00
- Updated: 08 Jul 2016
- views: 0
[PDF] DOWNLOAD: http://pdf-more.com/1118085639 Book PDF EPUB FREE
Hospitality Law: Managing Legal Issues in the Hospitality Industry
More from MTV:
Official ...
[PDF] DOWNLOAD: http://pdf-more.com/1118085639 Book PDF EPUB FREE
Hospitality Law: Managing Legal Issues in the Hospitality Industry
More from MTV:
Official MTV Website: http://www.mtv.com/
Like MTV: https://www.facebook.com/MTV
MTV on Tumblr: http://mtv.tumblr.com/
MTV Instagram: http://instagram.com/mtv
MTV on Pinterest: http://www.pinterest.com/mtv/
Shows + Pop Culture + Music + Celebrity. VH1: We complete you.
Connect with VH1 Online
VH1 Official Site: http://vh1.com, Follow @VH1 on Twitter: http://twitter.com/VH1, Find VH1 on Facebook: http://facebook.com/VH1, Find VH1 on Tumblr : http://vh1.tumblr.com, Follow VH1 on Instagram : http://instagram.com/vh1, Find VH1 on Google + : http://plus.google.com/+vh1, Follow VH1 on Pinterest : http://pinterest.com/vh1
http://instagram.com/darkavengerc86
https://twitter.com/DarkAvengerC86
http://www.twitch.tv/DarkAvengerc86
http://darkavengerc86.tumblr.com/
http://moviepilot.com/DarkAvengerC86
Comic Frontline:
https://www.ComicFrontline.com
https://www.youtube.com/user/ComicFro
http://darkavengerinc.spreadshirt.com
https://www.youtube.com/user/Frontlin
Zone4/Hall of Toys/Hit Points:
http://www.zone4podcast.com
Last Ember Press:
http://lastemberpress.com/
wn.com/Pdf Download Hospitality Law Managing Legal Issues In The Hospitality Industry Free
[PDF] DOWNLOAD: http://pdf-more.com/1118085639 Book PDF EPUB FREE
Hospitality Law: Managing Legal Issues in the Hospitality Industry
More from MTV:
Official MTV Website: http://www.mtv.com/
Like MTV: https://www.facebook.com/MTV
MTV on Tumblr: http://mtv.tumblr.com/
MTV Instagram: http://instagram.com/mtv
MTV on Pinterest: http://www.pinterest.com/mtv/
Shows + Pop Culture + Music + Celebrity. VH1: We complete you.
Connect with VH1 Online
VH1 Official Site: http://vh1.com, Follow @VH1 on Twitter: http://twitter.com/VH1, Find VH1 on Facebook: http://facebook.com/VH1, Find VH1 on Tumblr : http://vh1.tumblr.com, Follow VH1 on Instagram : http://instagram.com/vh1, Find VH1 on Google + : http://plus.google.com/+vh1, Follow VH1 on Pinterest : http://pinterest.com/vh1
http://instagram.com/darkavengerc86
https://twitter.com/DarkAvengerC86
http://www.twitch.tv/DarkAvengerc86
http://darkavengerc86.tumblr.com/
http://moviepilot.com/DarkAvengerC86
Comic Frontline:
https://www.ComicFrontline.com
https://www.youtube.com/user/ComicFro
http://darkavengerinc.spreadshirt.com
https://www.youtube.com/user/Frontlin
Zone4/Hall of Toys/Hit Points:
http://www.zone4podcast.com
Last Ember Press:
http://lastemberpress.com/
- published: 08 Jul 2016
- views: 0
Network Africa: Impact Of Technology On Hospitality Industry
- Order: Reorder
- Duration: 5:12
- Updated: 08 Jul 2016
- views: 151
For more information log on to http://www.channelstv.com
For more information log on to http://www.channelstv.com
wn.com/Network Africa Impact Of Technology On Hospitality Industry
Max Lawrence on the value of the hospitality industry
- Order: Reorder
- Duration: 0:52
- Updated: 08 Jul 2016
- views: 4
Hospitality Assured's Max Lawrence on why the industry is so important to the economy and why achieving excellence is key.
Hospitality Assured's Max Lawrence on why the industry is so important to the economy and why achieving excellence is key.
wn.com/Max Lawrence On The Value Of The Hospitality Industry
Hospitality Assured's Max Lawrence on why the industry is so important to the economy and why achieving excellence is key.
- published: 08 Jul 2016
- views: 4
Paul O'Toole Solas & Training for Hospitality Industry June 30 2016
- Order: Reorder
- Duration: 6:01
- Updated: 08 Jul 2016
- views: 0
Paul O'Toole CEO of Solas speaking about training for the hospitality industry at the Irish Hospitality Institute Summit June 30 2016
Paul O'Toole CEO of Solas speaking about training for the hospitality industry at the Irish Hospitality Institute Summit June 30 2016
wn.com/Paul O'Toole Solas Training For Hospitality Industry June 30 2016
Pittsburgh Technical College - A Day In The Hospitality Industry
- Order: Reorder
- Duration: 1:53
- Updated: 07 Jul 2016
- views: 2
- published: 07 Jul 2016
- views: 2
-
-
Contemporary Hospitality Industry 4
-
Nine Leadership Traits For Success In The Hospitality Industry
Darren S. Denington, CFBE, Service with Style Hospitality Group Strong leaders have very specific skills and goals when leading their teams to success, and Darren Denington will share what he’s discovered helping restaurants owners and managers develop the leadership skills they need to succeed in today’s hospitality business. (From Day One of the 2016 NWFSS in Seattle, WA) -
Marketing in Hospitality Industry 2
1.3 evaluate the relevance of consumer markets in the industry 1.4 discuss the rationale for developing different market segments -
Marketing in Hospitality Industry 4
3.1 evaluate the role of the promotional mix 3.2 plan an advertising campaign for a services industry operation 3.3 analyse the role that sales promotion and public relations play in promotional efforts -
Best Methods for Budgeting and Forecasting in the Hospitality Industry
If you have questions or comments on the content of this video, please email us at marketing@lpa.com Do you need daily numbers for each property to improve tracking and planning? Are your spreadsheet processes cumbersome and out-of-date? See what the best-of-breed hospitality & hotel property management companies are doing. Here at LPA, we recognize that hospitality property management has its own set of unique necessities and have developed solutions to address the following: * Obtaining and organizing data to generate daily forecasts, * Gaining insight into competitor and market trends integrating sources such as STR data, * Obtaining real-time rollup and consolidation of actuals and forecasts, * Using Cognos Workspace Advanced to do ad-hoc reporting, * Expense allocation at ... -
Congressional Staff Briefing: The Importance of Sustainability in the Hospitality Industry
March 19, 2012 Speakers: Justin Ward, VP, Business Practices - Center for Environmental Leadership in Business, Conservation International Mari L. Snyder, VP, Social Responsibility, Marriott International What Was Covered: • Ensuring sustainable supply chains and protecting essential ecosystem services is critical to U.S. businesses and the overall economic prosperity of the U.S. The private sector plays a large role in driving innovation that secures the natural resource base of our economy. Marriott is a leader in the hospitality industry in demonstrating how responsible hotel management can be a positive force for protecting natural capital as well as creating economic opportunities in the U.S. and around the world. • Sustainability is good for business. It improves profitability;... -
Prof. Kevin O'Gorman: "The Origins of Hospitality", Inaugural Lecture
The Inaugural Lecture Series introduces newly appointed Professors and their research interests to a wider audience. Kevin’s current research interests have a dual focus: origins, history and cultural practices of hospitality, and philosophical, ethical and cultural underpinnings of contemporary management practices. This lecture unites both of these strands and examines hospitality practices from Priests in Ancient Mesopotamia through Pashtuns of contemporary Afghanistan.
Contemporary Hospitality Industry 2
- Order: Reorder
- Duration: 21:52
- Updated: 08 Jul 2015
- views: 689
1.3 assess the role of hospitality related organisations and
professional bodies
2.1 assess the staffing requirements of different hospitality
industries
2.2 ...
1.3 assess the role of hospitality related organisations and
professional bodies
2.1 assess the staffing requirements of different hospitality
industries
2.2 discuss the roles, responsibilities and qualification
requirements for hospitality staff
wn.com/Contemporary Hospitality Industry 2
Contemporary Hospitality Industry 4
- Order: Reorder
- Duration: 29:12
- Updated: 03 Sep 2015
- views: 350
- published: 03 Sep 2015
- views: 350
Nine Leadership Traits For Success In The Hospitality Industry
- Order: Reorder
- Duration: 51:47
- Updated: 24 Mar 2016
- views: 86
Darren S. Denington, CFBE, Service with Style Hospitality Group
Strong leaders have very specific skills and goals when leading their teams to success, and Dar...
Darren S. Denington, CFBE, Service with Style Hospitality Group
Strong leaders have very specific skills and goals when leading their teams to success, and Darren Denington will share what he’s discovered helping restaurants owners and managers develop the leadership skills they need to succeed in today’s hospitality business.
(From Day One of the 2016 NWFSS in Seattle, WA)
wn.com/Nine Leadership Traits For Success In The Hospitality Industry
Darren S. Denington, CFBE, Service with Style Hospitality Group
Strong leaders have very specific skills and goals when leading their teams to success, and Darren Denington will share what he’s discovered helping restaurants owners and managers develop the leadership skills they need to succeed in today’s hospitality business.
(From Day One of the 2016 NWFSS in Seattle, WA)
- published: 24 Mar 2016
- views: 86
Marketing in Hospitality Industry 2
- Order: Reorder
- Duration: 22:11
- Updated: 29 May 2015
- views: 889
1.3 evaluate the relevance of consumer markets in the
industry
1.4 discuss the rationale for developing different market
segments
1.3 evaluate the relevance of consumer markets in the
industry
1.4 discuss the rationale for developing different market
segments
wn.com/Marketing In Hospitality Industry 2
1.3 evaluate the relevance of consumer markets in the
industry
1.4 discuss the rationale for developing different market
segments
- published: 29 May 2015
- views: 889
Marketing in Hospitality Industry 4
- Order: Reorder
- Duration: 20:16
- Updated: 10 Jul 2015
- views: 488
3.1 evaluate the role of the promotional mix
3.2 plan an advertising campaign for a services industry
operation
3.3 analyse the role that sales promotion and pu...
3.1 evaluate the role of the promotional mix
3.2 plan an advertising campaign for a services industry
operation
3.3 analyse the role that sales promotion and public
relations play in promotional efforts
wn.com/Marketing In Hospitality Industry 4
3.1 evaluate the role of the promotional mix
3.2 plan an advertising campaign for a services industry
operation
3.3 analyse the role that sales promotion and public
relations play in promotional efforts
- published: 10 Jul 2015
- views: 488
Best Methods for Budgeting and Forecasting in the Hospitality Industry
- Order: Reorder
- Duration: 54:34
- Updated: 07 May 2015
- views: 1409
If you have questions or comments on the content of this video, please email us at marketing@lpa.com
Do you need daily numbers for each property to improve tra...
If you have questions or comments on the content of this video, please email us at marketing@lpa.com
Do you need daily numbers for each property to improve tracking and planning? Are your spreadsheet processes cumbersome and out-of-date? See what the best-of-breed hospitality & hotel property management companies are doing.
Here at LPA, we recognize that hospitality property management has its own set of unique necessities and have developed solutions to address the following:
* Obtaining and organizing data to generate daily forecasts,
* Gaining insight into competitor and market trends integrating sources such as STR data,
* Obtaining real-time rollup and consolidation of actuals and forecasts,
* Using Cognos Workspace Advanced to do ad-hoc reporting,
* Expense allocation at the account detail level for forecasts.
These are just a few examples. With these challenges in mind, we've designed a solution that integrates with your existing systems and extracts data to provide visibility to key metrics and with just a click or two. We can now offer hospitality companies a framework that can be implemented quickly to achieve daily forecasts, manage REVPAR, and track other relevant metrics.
wn.com/Best Methods For Budgeting And Forecasting In The Hospitality Industry
If you have questions or comments on the content of this video, please email us at marketing@lpa.com
Do you need daily numbers for each property to improve tracking and planning? Are your spreadsheet processes cumbersome and out-of-date? See what the best-of-breed hospitality & hotel property management companies are doing.
Here at LPA, we recognize that hospitality property management has its own set of unique necessities and have developed solutions to address the following:
* Obtaining and organizing data to generate daily forecasts,
* Gaining insight into competitor and market trends integrating sources such as STR data,
* Obtaining real-time rollup and consolidation of actuals and forecasts,
* Using Cognos Workspace Advanced to do ad-hoc reporting,
* Expense allocation at the account detail level for forecasts.
These are just a few examples. With these challenges in mind, we've designed a solution that integrates with your existing systems and extracts data to provide visibility to key metrics and with just a click or two. We can now offer hospitality companies a framework that can be implemented quickly to achieve daily forecasts, manage REVPAR, and track other relevant metrics.
- published: 07 May 2015
- views: 1409
Congressional Staff Briefing: The Importance of Sustainability in the Hospitality Industry
- Order: Reorder
- Duration: 45:07
- Updated: 14 May 2012
- views: 1426
March 19, 2012
Speakers:
Justin Ward, VP, Business Practices - Center for Environmental Leadership in Business, Conservation International
Mari L. Snyder, VP...
March 19, 2012
Speakers:
Justin Ward, VP, Business Practices - Center for Environmental Leadership in Business, Conservation International
Mari L. Snyder, VP, Social Responsibility, Marriott International
What Was Covered:
• Ensuring sustainable supply chains and protecting essential ecosystem services is critical to U.S. businesses and the overall economic prosperity of the U.S. The private sector plays a large role in driving innovation that secures the natural resource base of our economy. Marriott is a leader in the hospitality industry in demonstrating how responsible hotel management can be a positive force for protecting natural capital as well as creating economic opportunities in the U.S. and around the world.
• Sustainability is good for business. It improves profitability; creates new jobs and economic opportunities; promotes growth within current and new markets; attracts & retains employees; and mitigates operational risk.
• Conservation International has been working collaboratively with Marriott for the past 4 years, advising the company on its sustainability strategy.
• Marriott's sustainability strategy has raised the bar across the hospitality industry with its ambitious targets for energy and water use efficiency, construction standards for hotel developers, guidelines for supply chains, and initiatives to educate associates and guests on nature conservation.
• Marriott's efforts extend beyond the company's hotel properties to include investments in conservation of the Brazilian Amazon and, with CI, to safeguard fresh water in the mountains of China's Sichuan Province and improve water quality for surrounding rural communities.
• The economic growth generated by conservation strengthens and stabilizes frontier markets for hospitality and tourism, both sectors critical to many developing countries.
wn.com/Congressional Staff Briefing The Importance Of Sustainability In The Hospitality Industry
March 19, 2012
Speakers:
Justin Ward, VP, Business Practices - Center for Environmental Leadership in Business, Conservation International
Mari L. Snyder, VP, Social Responsibility, Marriott International
What Was Covered:
• Ensuring sustainable supply chains and protecting essential ecosystem services is critical to U.S. businesses and the overall economic prosperity of the U.S. The private sector plays a large role in driving innovation that secures the natural resource base of our economy. Marriott is a leader in the hospitality industry in demonstrating how responsible hotel management can be a positive force for protecting natural capital as well as creating economic opportunities in the U.S. and around the world.
• Sustainability is good for business. It improves profitability; creates new jobs and economic opportunities; promotes growth within current and new markets; attracts & retains employees; and mitigates operational risk.
• Conservation International has been working collaboratively with Marriott for the past 4 years, advising the company on its sustainability strategy.
• Marriott's sustainability strategy has raised the bar across the hospitality industry with its ambitious targets for energy and water use efficiency, construction standards for hotel developers, guidelines for supply chains, and initiatives to educate associates and guests on nature conservation.
• Marriott's efforts extend beyond the company's hotel properties to include investments in conservation of the Brazilian Amazon and, with CI, to safeguard fresh water in the mountains of China's Sichuan Province and improve water quality for surrounding rural communities.
• The economic growth generated by conservation strengthens and stabilizes frontier markets for hospitality and tourism, both sectors critical to many developing countries.
- published: 14 May 2012
- views: 1426
Prof. Kevin O'Gorman: "The Origins of Hospitality", Inaugural Lecture
- Order: Reorder
- Duration: 42:26
- Updated: 28 Jan 2015
- views: 666
The Inaugural Lecture Series introduces newly appointed Professors and their research interests to a wider audience.
Kevin’s current research interests have a ...
The Inaugural Lecture Series introduces newly appointed Professors and their research interests to a wider audience.
Kevin’s current research interests have a dual focus: origins, history and cultural practices of hospitality, and philosophical, ethical and cultural underpinnings of contemporary management practices. This lecture unites both of these strands and examines hospitality practices from Priests in Ancient Mesopotamia through Pashtuns of contemporary Afghanistan.
wn.com/Prof. Kevin O'Gorman The Origins Of Hospitality , Inaugural Lecture
The Inaugural Lecture Series introduces newly appointed Professors and their research interests to a wider audience.
Kevin’s current research interests have a dual focus: origins, history and cultural practices of hospitality, and philosophical, ethical and cultural underpinnings of contemporary management practices. This lecture unites both of these strands and examines hospitality practices from Priests in Ancient Mesopotamia through Pashtuns of contemporary Afghanistan.
- published: 28 Jan 2015
- views: 666
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13:51
Hospitality - Industry Overview
Overview of hospitality industry. Hospitality is the relationship between guest and host, ...
published: 21 May 2012
Hospitality - Industry Overview
Hospitality - Industry Overview
- Report rights infringement
- published: 21 May 2012
- views: 40864
6:18
Working in Hospitality: A snapshot of the industry
This hospitalitepublishing video provides an insight into the nature of work in the hospit...
published: 23 Dec 2012
Working in Hospitality: A snapshot of the industry
Working in Hospitality: A snapshot of the industry
- Report rights infringement
- published: 23 Dec 2012
- views: 20147
2:25
Introduction to hospitality
Fancy working in the hospitality industry? There are more than 20,000 vacancies in the foo...
published: 01 Aug 2014
Introduction to hospitality
Introduction to hospitality
- Report rights infringement
- published: 01 Aug 2014
- views: 5806
16:20
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
Jan M. Smith, Founder and President of Inland Management Group, provides organizations and...
published: 25 Dec 2013
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
What's next in service for the hospitality industry, a culture of care: Jan Smith at TEDxTemecula
- Report rights infringement
- published: 25 Dec 2013
- views: 12851
60:20
Masterminds Hotel & Tourism: "Perspectives on the hospitality industry"
MASTERMINDS HOTEL & TOURISM - PERSPECTIVES
ON THE HOSPITALITY INDUSTRY MIPIM 2013 ...
published: 14 Mar 2013
Masterminds Hotel & Tourism: "Perspectives on the hospitality industry"
Masterminds Hotel & Tourism: "Perspectives on the hospitality industry"
- Report rights infringement
- published: 14 Mar 2013
- views: 14635
2:28
The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
Sometimes it is the newest or least trained hospitality employee who has the last clear ch...
published: 03 Jun 2015
The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
The Right Words at the Right Time - Customer Service Recovery for Hospitality Industry
- Report rights infringement
- published: 03 Jun 2015
- views: 10049
87:04
Master Class ESSEC | "Latest trends and developments in the hospitality industry" by Nicolas Graf
http://www.essec.fr | "Latest trends and developements in hospitality industry", Professor...
published: 03 Mar 2014
Master Class ESSEC | "Latest trends and developments in the hospitality industry" by Nicolas Graf
Master Class ESSEC | "Latest trends and developments in the hospitality industry" by Nicolas Graf
- Report rights infringement
- published: 03 Mar 2014
- views: 32935
4:24
10 trends in Hospitality and Tourism Industry
The video made by :
Rebecca Catherine Stephany
Ling ling Sisyanti
Wasim Amsal
Ella Qiu
Ba...
published: 07 Feb 2015
10 trends in Hospitality and Tourism Industry
10 trends in Hospitality and Tourism Industry
- Report rights infringement
- published: 07 Feb 2015
- views: 9231
2:33
What Is Hospitality?
How do you define hospitality? In this video, Talent Plus challenges the hospitality indus...
published: 24 Nov 2014
What Is Hospitality?
What Is Hospitality?
- Report rights infringement
- published: 24 Nov 2014
- views: 9306
4:15
Industry Insights: Careers in Hospitality (Radisson Blu Hotel)
Have you ever wanted to know what it would be like to work in the hospitality industry?
Ca...
published: 20 Jun 2013
Industry Insights: Careers in Hospitality (Radisson Blu Hotel)
Industry Insights: Careers in Hospitality (Radisson Blu Hotel)
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- published: 20 Jun 2013
- views: 16608
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3:22
Digital Signage - A Sign of the Times in the Hospitality Industry
View more details at http://alton1971.survivesbc.hop.clickbank.net/?tid=ABC
published: 11 Jul 2016
Digital Signage - A Sign of the Times in the Hospitality Industry
Digital Signage - A Sign of the Times in the Hospitality Industry
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- published: 11 Jul 2016
- views: 0
1:49
Trevor Watson: "Considerable Uncertainty" and "Lots of Opportunities" for Restaurant Industry
http://www.restaurant-invest.com/ - Global Restaurant Investment Forum (GRIF) advisor Trev...
published: 11 Jul 2016
Trevor Watson: "Considerable Uncertainty" and "Lots of Opportunities" for Restaurant Industry
Trevor Watson: "Considerable Uncertainty" and "Lots of Opportunities" for Restaurant Industry
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- published: 11 Jul 2016
- views: 9
3:27
Digital Signage in the Leisure and Hospitality Industry
View more details at http://successwiththeresaandfrank.com
published: 10 Jul 2016
Digital Signage in the Leisure and Hospitality Industry
Digital Signage in the Leisure and Hospitality Industry
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- published: 10 Jul 2016
- views: 0
1:07
Patrick Delaney speaking about future of Irish hospitality industry June 30 2016
Patrick Delaney CEO of Soolnua speaking at the Irish Hospitality Institute Summit June 30 ...
published: 09 Jul 2016
Patrick Delaney speaking about future of Irish hospitality industry June 30 2016
Patrick Delaney speaking about future of Irish hospitality industry June 30 2016
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- published: 09 Jul 2016
- views: 0
0:00
[PDF] "DOWNLOAD" Supervision in the Hospitality Industry Free
[PDF] DOWNLOAD: http://pdf-more.com/1118071786 Book PDF EPUB FREE
Supervision in the Hospi...
published: 09 Jul 2016
[PDF] "DOWNLOAD" Supervision in the Hospitality Industry Free
[PDF] "DOWNLOAD" Supervision in the Hospitality Industry Free
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- published: 09 Jul 2016
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0:00
[PDF] "DOWNLOAD" Hospitality Law: Managing Legal Issues in the Hospitality Industry Free
[PDF] DOWNLOAD: http://pdf-more.com/1118085639 Book PDF EPUB FREE
Hospitality Law: Managin...
published: 08 Jul 2016
[PDF] "DOWNLOAD" Hospitality Law: Managing Legal Issues in the Hospitality Industry Free
[PDF] "DOWNLOAD" Hospitality Law: Managing Legal Issues in the Hospitality Industry Free
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- published: 08 Jul 2016
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5:12
Network Africa: Impact Of Technology On Hospitality Industry
For more information log on to http://www.channelstv.com
published: 08 Jul 2016
Network Africa: Impact Of Technology On Hospitality Industry
Network Africa: Impact Of Technology On Hospitality Industry
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- published: 08 Jul 2016
- views: 151
0:52
Max Lawrence on the value of the hospitality industry
Hospitality Assured's Max Lawrence on why the industry is so important to the economy and ...
published: 08 Jul 2016
Max Lawrence on the value of the hospitality industry
Max Lawrence on the value of the hospitality industry
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- published: 08 Jul 2016
- views: 4
6:01
Paul O'Toole Solas & Training for Hospitality Industry June 30 2016
Paul O'Toole CEO of Solas speaking about training for the hospitality industry at the Iris...
published: 08 Jul 2016
Paul O'Toole Solas & Training for Hospitality Industry June 30 2016
Paul O'Toole Solas & Training for Hospitality Industry June 30 2016
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- published: 08 Jul 2016
- views: 0
1:53
Pittsburgh Technical College - A Day In The Hospitality Industry
published: 07 Jul 2016
Pittsburgh Technical College - A Day In The Hospitality Industry
Pittsburgh Technical College - A Day In The Hospitality Industry
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- published: 07 Jul 2016
- views: 2
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21:52
Contemporary Hospitality Industry 2
1.3 assess the role of hospitality related organisations and
professional bodies
2.1 asse...
published: 08 Jul 2015
Contemporary Hospitality Industry 2
Contemporary Hospitality Industry 2
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- published: 08 Jul 2015
- views: 689
29:12
Contemporary Hospitality Industry 4
published: 03 Sep 2015
Contemporary Hospitality Industry 4
Contemporary Hospitality Industry 4
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- published: 03 Sep 2015
- views: 350
51:47
Nine Leadership Traits For Success In The Hospitality Industry
Darren S. Denington, CFBE, Service with Style Hospitality Group
Strong leaders have very ...
published: 24 Mar 2016
Nine Leadership Traits For Success In The Hospitality Industry
Nine Leadership Traits For Success In The Hospitality Industry
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- published: 24 Mar 2016
- views: 86
22:11
Marketing in Hospitality Industry 2
1.3 evaluate the relevance of consumer markets in the
industry
1.4 discuss the rationale ...
published: 29 May 2015
Marketing in Hospitality Industry 2
Marketing in Hospitality Industry 2
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- published: 29 May 2015
- views: 889
20:16
Marketing in Hospitality Industry 4
3.1 evaluate the role of the promotional mix
3.2 plan an advertising campaign for a servic...
published: 10 Jul 2015
Marketing in Hospitality Industry 4
Marketing in Hospitality Industry 4
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- published: 10 Jul 2015
- views: 488
54:34
Best Methods for Budgeting and Forecasting in the Hospitality Industry
If you have questions or comments on the content of this video, please email us at marketi...
published: 07 May 2015
Best Methods for Budgeting and Forecasting in the Hospitality Industry
Best Methods for Budgeting and Forecasting in the Hospitality Industry
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- published: 07 May 2015
- views: 1409
45:07
Congressional Staff Briefing: The Importance of Sustainability in the Hospitality Industry
March 19, 2012
Speakers:
Justin Ward, VP, Business Practices - Center for Environmental ...
published: 14 May 2012
Congressional Staff Briefing: The Importance of Sustainability in the Hospitality Industry
Congressional Staff Briefing: The Importance of Sustainability in the Hospitality Industry
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- published: 14 May 2012
- views: 1426
42:26
Prof. Kevin O'Gorman: "The Origins of Hospitality", Inaugural Lecture
The Inaugural Lecture Series introduces newly appointed Professors and their research inte...
published: 28 Jan 2015
Prof. Kevin O'Gorman: "The Origins of Hospitality", Inaugural Lecture
Prof. Kevin O'Gorman: "The Origins of Hospitality", Inaugural Lecture
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- published: 28 Jan 2015
- views: 666
Contemporary Hospitality Industry 2...
Contemporary Hospitality Industry 4...
Nine Leadership Traits For Success In The Hospital...
Marketing in Hospitality Industry 2...
Marketing in Hospitality Industry 4...
Best Methods for Budgeting and Forecasting in the ...
Congressional Staff Briefing: The Importance of Su...
Prof. Kevin O'Gorman: "The Origins of Hospitality"...
photo: Via YouTube
Over 100 nude women pose against Donald Trump in Cleveland
Edit The Times of India 18 Jul 2016
CLEVELAND. More than a hundred women stripped and posed naked with mirrors in Cleveland, answering a photographer's call to blend art with politics and portray Donald Trump as unfit for the White House ... "He is a loser," photographer Spencer Tunick told AFP after the sunrise shoot in which 130 women took part. One hundred of them will be featured in the picture to be unveiled shortly before the November 8 election ... RELATED....
photo: AP / Yasin Bulbul
U.S. Ambassador To Turkey John Bass Categorically Denies US Role In Failed Coup
Edit WorldNews.com 18 Jul 2016
U.S. Ambassador to Turkey John Bass admonished Turkish President Recep Erdogan for suggesting the United States is harboring a terrorist he claims is responsible for last Friday’s failed military coup, ABC News reported Monday. "Some news reports – and, unfortunately, some public figures – have speculated that the United States in some way supported the coup attempt....
photo: AP / Chris Pizzello
Taylor Swift defends herself in latest salvo in Kanye battle
Edit NZ Herald 18 Jul 2016
NEW YORK (AP) " In the latest installment of the beef between Taylor Swift, Kanye West and his wife, Kim Kardashian, Kardashsian posted video on Snapchat on Sunday of an old call between West and Swift in which West appears to tell... ....
photo: AP / Noah Berger
Will “Political Violence Contagion” Follow Trump to RNC?
Edit WorldNews.com 18 Jul 2016
Article by WN.com Correspondent Dallas DarlingAlthough Political Violence Contagion is still a new phenomenon, one thing is certain ... What’s more, they plan to go as far as too ultimately “preempt” the infectious source of violent riots and revolts.But make no mistake, infection is not the same as contagion, nor is it necessarily spread the same way ... Two out of five people live below the poverty line, second only to Detroit ... 170.....
photo: AP / Jose Luis Magana
Baltimore Judge Clears Another Officer Of All Charges In Freddie Gray Case
Edit WorldNews.com 18 Jul 2016
Baltimore police Lt ... Gray, 25, died a week after his arrest. His death sparked widespread protests against police brutality. The judge had dismissed a second-degree assault charge at the trial's midpoint, and prosecutors dropped a second misconduct charge at the start.This is the fourth time prosecutors have failed to secure a conviction in the case, the report said ... Porter is scheduled to be retried on Sept. 6. And Sgt ... 13....
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Airbnb to collect and pay hotel taxes for its L.A. hosts
Edit Daily Breeze 18 Jul 2016
LOS ANGELES -- Short-term rental company Airbnb has agreed to collect and pay hotel taxes on behalf of its Los Angeles hosts under a three- year agreement announced by city officials today. Starting Aug. 1, Airbnb will be responsible for paying the hotel taxes -- also known as "transient occupancy taxes" -- that are owed by hosts who rent out rooms and properties through the company's website and smartphone applications ... ....
photo: WN / Emiko Silalahi
LETTERS: Chinese want clean air
Edit The Himalayan 14 Jul 2016
“What do Chinese tourists want?” (THT, Perspectives, July 10, Page 1). Even tourism honchos, including a China expert, featured in the story seem to know what they want. Going by the story photo, it is, however, easy to conclude what Chinese tourists do not want. dust, smoke and putrid smell ... ‘Chinese economy is slowing’ and it could have a telling effect on Nepali hospitality and tourism industry. Manohar Shrestha, Kathmandu. Infanticide....
Craft beer boom brews expansion for Australian hop farmers in Tasmania, Victoria
Edit Australian Broadcasting Corporation 14 Jul 2016
Australia's insatiable taste for craft beer is spurring on an expansion for the country's biggest hop grower, as new varieties are developed and planted to create aromatic, flavoursome brews ... ....
Gardena and Larry Flynt at odds as Lucky Lady Casino prepares to open
Edit Daily Breeze 12 Jul 2016
A dispute over money -- not to mention some consternation over a scantily clad woman in platform heels -- is all that stands in Larry Flynt's way as the porn-publishing mogul prepares to open his new Lucky Lady Casino in Gardena on Monday ... ....
photo: Creative Commons / Schwede66
Lift in spending exceeds forecast
Edit Otago Daily Times 11 Jul 2016
Consumers reached for their wallets in June as spending surged 1.3% from the previous month, well ahead of the 0.5% market estimate ... The tourism boom continued. Hospitality swung to 1.5% growth in June from a fall of 0.7% in May, The June result was the largest upwards swing since last October and November, he said ... ....
Bain Capital & friends pour $11M into BevSpot to stop bars from running dry
Edit Crunch 07 Jul 2016
BevSpot has found a problem worth solving. preventing your local bar from running out of your favorite tipple. Raising an $11 million Series B round from Bain Capital Ventures and other select drinking buddies, the company will be upping its product development and global market expansion in the web-based beverage management space ... ....
Into the wild: foraging for wild food in Australian forests
Edit Australian Broadcasting Corporation 06 Jul 2016
We all walk through life blind to the hidden treasures laying in damp forest floors and wild bushlands, according to veteran forager Tom Tilbry ... ....
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