Freshdesk

@freshdesk

Customer Happiness, Refreshingly Easy. If you're looking for help, please tweet to .

San Francisco & Chennai, India
Joined August 2010

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  1. Pinned Tweet

    Introducing , our our official Twitter support channel. Customers can now tweet to the dedicated handle for faster responses.

  2. Watch Tom Hoffman and Shep on The Future of

  3. The paradox: consumer entitlement vs unattainable employee perfection by Aditi Dohlakia

  4. .'s multi-channel support just got a dollop of awesomeness with .

  5. Five Ways to Avoid the Customer Service Summer Slide by Jeff Toister @CustomeThink

  6. Wow! Great resource! How to Increase Your SaaS’ Visibility and Brand Awareness

  7. When Technology is Bad News for the Customer Experience - Natasha Whitehead

  8. . takes the gold! #1 in customer satisfaction in Best Service Desk Software

  9. Why customer experience can make or break a business by David Prosser

  10. Freshdesk 4.1 is out in the App Store! 140 characters is too short for everything we've packed :) Check it out:

  11. Great article by about and Brexit: as a teachable moment

  12. Customer Service Isn’t a Game… But Should It Be? Craig Borowski

  13. Hey Amazon, Walmart is fighting back

  14. On our blog: 7 Ways To Thrill Customers and Get Them To Buy More by Doug Burdett @ArtilleryMarketing

  15. How to Hire for Customer Support from via

  16. Listen, Analyze, Act: The Foundation of Great Customer Experience

  17. Does a Unique Customer Experience Truly Leverage Customer Loyalty?

  18. A fine, new sales book! Sales Manager Survival Guide by

  19. Alan Trefler of Pegasystems: Meet Customer Expectations or Suffer ‘Customerpocalypse’

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