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Introducing
@AskFreshdesk, our our official Twitter support channel. Customers can now tweet to the dedicated handle for faster responses. -
7 Great
#CustServ Tools (See #1 --@Freshdesk!)@danvirgillito@gospaceshttp://pos.li/22ta -
Watch Tom Hoffman
@1to1media and Shep@Hyken on The Future of#CustServ@customerthink http://bit.ly/29gCQUd -
Recommended by
@JillKonrath -- Sales Manager Survival Guide by@davidabrock http://amzn.to/29kGE1N#b2bsalespic.twitter.com/lBhmy9LA15 -
The
#custserv paradox: consumer entitlement vs unattainable employee perfection by Aditi Dohlakia@ncsutechnicianhttp://bit.ly/298P8gg -
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@freshserviceapp's multi-channel support just got a dollop of awesomeness with@SlackHQ.https://twitter.com/freshserviceapp/status/750761924611100673 … -
Five Ways to Avoid the Customer Service Summer Slide by Jeff Toister @CustomeThink http://bit.ly/29gBqcz
#custservpic.twitter.com/ZUuZvYXfhv -
Wow! Great resource! How to Increase Your SaaS’ Visibility and Brand Awareness
@pawelgra77@usermagnetiohttp://bit.ly/29uuuqI -
When Technology is Bad News for the Customer Experience - Natasha Whitehead
@SquizGlobal http://bit.ly/298NHP7#CXpic.twitter.com/MDzzGisGfi -
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@freshserviceapp takes the gold! #1 in customer satisfaction in@G2Crowd Best Service Desk Software http://pos.li/1EFE -
Why customer experience can make or break a business by David Prosser
@standardnews http://bit.ly/299pZPY#CXpic.twitter.com/mNwEis4xfc -
Freshdesk 4.1 is out in the App Store! 140 characters is too short for everything we've packed :) Check it out:https://itunes.apple.com/in/app/freshdesk-customer-support/id849713306 …
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Great article by
@DenisPombriant about#CRM and Brexit: as a teachable moment@Irregulars http://bit.ly/295HW0T pic.twitter.com/FgktknL37V -
Customer Service Isn’t a Game… But Should It Be? Craig Borowski
@SoftwareAdvice http://pos.li/1sDB#custservpic.twitter.com/MAm6xzdFft -
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On our blog: 7 Ways To Thrill Customers and Get Them To Buy More by Doug Burdett @ArtilleryMarketing http://pos.li/1kyT
#CX -
How to Hire for Customer Support from
@freshdesk via@smallbiztrends http://pos.li/197v#custserv -
Listen, Analyze, Act: The Foundation of Great Customer Experience
@sganeshan@CMSWire http://bit.ly/298MMhE#CXpic.twitter.com/G2nKoHu6Kb -
Does a Unique Customer Experience Truly Leverage Customer Loyalty?
@JimTierney@loyalty360 http://bit.ly/295HyiE#CX -
A fine, new sales book! Sales Manager Survival Guide by
@davidabrock http://pos.li/1RuS -
Alan Trefler of Pegasystems: Meet Customer Expectations or Suffer ‘Customerpocalypse’
@BrentLeary@smallbiztrendshttp://bit.ly/29ai1oe
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