BETTING BASICS
RULES
SPORTS
- WHAT BET TYPES DO YOU OFFER?
- WHAT IS SET BETTING?
- WHAT IS SET BETTING?
- WHAT IS RESULT?
- WHAT IS HEAD TO HEAD?
- WHAT IS GOLF 3 BALL?
RACING
- HOW DO I PLACE AN EXACTA BET?
- HOW DO I PLACE AN ANY2?
- HOW DO I PLACE AN ALL-UP?
- HOW DO I PLACE A WIN/PLACE BET?
- HOW DO I PLACE A TRIFECTA?
- HOW DO I PLACE A TREBLE?
GENERAL
- WHAT BET TYPES DO YOU OFFER?
- WHAT COMMISSION DO YOU TAKE FROM THE TOTE?
- JACKPOTS
- WHAT IS A BET LEG DEPENDENCY?
- WHAT IS A HANDICAP?
- WHAT IS A JOCKEY CHALLENGE?
CANCELLING/CHANGING BETS
MY ACCOUNT
INTERNET BETTING
SELF EXLUSION & PRE-COMMITMENT
FUNDS HISTORY
BET HISTORY
ISSUES
ACCOUNT SECURITY
VERIFICATION
- HOW DO I CONFIRM MY CREDIT/DEBIT CARD IN RETAIL?
- HOW DO I VERIFY MY IDENTITY?
- I AM NOT AN AUSTRALIAN RESIDENT. CAN I VERIFY ONLINE?
- I’M STUCK TRYING TO VERIFY MY IDENTITY, WHAT DO I DO?
- WHAT ID REQUIREMENTS DO I NEED TO VERIFY MY IDENTITY?
- WHAT IF I DON’T WANT TO VERIFY ONLINE?
WITHDRAWALS
SIGN UP
SIGN IN
DEPOSITS
- HOW DO I CONFIRM MY CREDIT/DEBIT CARD?
- HOW CAN I REVERSE MY CREDIT/DEBIT CARD DEPOSIT?
- HOW MANY CREDIT CARDS CAN I REGISTER ON MY ACCOUNT?
- WHY HASN’T MY MONEY BEEN DEPOSITED INTO MY ACCOUNT?
- WHY CAN’T I ADD ANOTHER CREDIT/DEBIT CARD TO MY ACCOUNT?
- WHAT ARE THE WAYS I CAN DEPOSIT FUNDS?