London
WHEN a car accident claim that a motorist thought had been permanently parked suddenly reared...
DEALS, vouchers and comparison sites can deliver great value.
WHERE was Joe Duffy’s garden furniture?
HMRC puts 80-year-old back on track with rebate and right tax code
THE luxury bathroom a young family planned turned into a washout when its fitting disintegrated...
YOU ARE pulled up short when a private parking penalty is slapped on your car.
A COUPLE who hit a roadblock after they renewed their car tax are back behind the wheel and...
GUARANTEES that should have protected a 92-year-old widow from paying hundreds of pounds to get...
THANKS to the recent freedoms, most of the pensions talk is about taking money out, but...
SWITCHING your energy firm can bring gain but also pain for customers if the systems mangle...
THE new Isa investment season is underway, but low interest rates have blunted savers’...
CREDIT card reward schemes are no longer the little earners they used to be following a European...
PERSEVERANCE has finally paid off for a couple whose search for a long-lost deposit account came...
HOME improvements hit a stumbling block after householder Ken Crawley paid £7,000 for...
Thanks a bunch, Crusader. That is what Margaret Earles told us when we set right a mix-up over a...
FROM pop-up adverts to losses totalling hundreds of pounds, the customers of a skincare...
DOING the right thing landed a volunteer charity worker with a difficult dilemma, when he had a...
Consumers and businesses urged to follow key steps to avoid ending up victims
PAYING to send back a kitchen sink that didn’t fit was “money down the drain”, according to...
A mystifying code on his energy bills led a sharp-eyed customer into a stand-off with his power...
THE loss of £400 devastated Patricia Humphreys after a mystery company accessed her bank...
Just a couple of hasty mouse clicks when making an online booking for an airline seat. was all...
BE WARNED – once you have a car accident the claims management sharks are sure to pounc...
WHEN a warning flashed up on Alwyn Page’s computer alerting her that it had a virus, she...
THINGS were not looking good for pensioner Sheila Lane, who could not find a hearing aid she was...
WHEN a youth football club cancelled a trip to France, unhappy mum Joanne Banthorpe found...
AN AIRPORT meet-and-greet company broke its own promise to refund a customer’s £109 booking...
POOR service from new power supplier Extraenergy cancelled out any savings made by customer...
CHEATS, callous cold-callers and communications cockups.
WRESTLING with wires, plugs and sockets were not part of a deaf pensioner’s plans when ...
IF YOUR phone rings and a stranger announces that they can save you lots of money on your energy...
WAS Brian C ever mis-sold payment protection insurance (PPI) when he took out his mortgages and...
A COUPLE were relieved to come through a health scare after a bout of altitude sickness during a...
A GROUP of young friends who used to share a house in south London had to wait for a happy...
Fraudsters infiltrating Airbnb’s property rental site with bogus offers scammed holidaymakers...
