Delivery information
The Saturday Paper is delivered on Saturdays, 48 weeks a year, in New South Wales, Victoria, Australian Capital Territory, Queensland and South Australia. The last issue for 2014 will be published December 20. The first issue for 2015 will be out January 24.
The Saturday Paper is a Schwartz Media publication and is distributed through Integrated Publication Solutions.
Delivery issues
All home deliveries are managed by delivery agents. Your delivery agent’s contact details will be emailed to you within 14 working days of your subscription purchase, and can also be found by logging into your online account. For any delivery issues please contact your delivery agent using the phone number provided.
When will my first issue be delivered?
Your first issue of The Saturday Paper will be delivered within 14 working days of your subscription order being placed, based on when your subscription has been processed. For any queries about your first issue or when your subscription is due to end, please call via (03) 9486 0211 or email [email protected].
Customer Service
For any queries regarding your subscription to The Saturday Paper, including contact information for your delivery agent, issues remaining, address changes and digital access, please contact our subscriptions team during business hours on 1800 077 514 (freecall, Australia-wide) or (03) 9486 0211, or email [email protected].
Renewals
Your subscription to The Saturday Paper can be renewed at any time through our secure website by logging into thesaturdaypaper.com.au and using your credit/debit card.
To request a subscription form or further information about renewal, please email our subscriptions team on [email protected] or call (03) 9486 0211.
Suspensions
Print subscriptions to The Saturday Paper can be suspended by contacting our subscriptions team during business hours on 1800 077 514 (freecall, Australia-wide) or (03) 9486 0211, or by sending an email to [email protected]. We will need to be notified by Tuesday COB to suspend that weekend's issue, which will allow us time to contact and confirm the suspension with your newsagent.
Digital subscriptions to The Saturday Paper cannot be stopped, held or interrupted for any period of time, and will continue uninterrupted for the length of the purchase period.
For further information about our suspensions policy, please contact [email protected].
Disclaimers
You agree that any errors made in entering your contact information and order details are your responsibility. Schwartz Media is not liable for any consequences that may arise as a result of such errors or incorrect information, including but not limited to sending the subscription to the address as notified by you.
To the extent permitted by law, Schwartz Media is not liable to you for any loss or damage incurred by you in connection with your subscription, whether direct, consequential, indirect or other loss or damage. In any event, Schwartz Media’s maximum liability to you is limited to the value of the subscription fees paid within the previous twelve months.
Accessing digital content with a print subscription
All print subscriptions to The Saturday Paper come with complimentary digital access via The Saturday Paper website and iPad/iPhone app.
To access digital content, print subscribers must have an activated digital account with Schwartz Media. This is the same subscriber login used across all Monthly and Quarterly Essay subscriptions. To access your digital account, log in to The Saturday Paper website at thesaturdaypaper.com.au using the email address listed against your subscription and your Schwartz Media password.
If you have not yet activated your digital account, simply visit thesaturdaypaper.com.au/activate.
For any digital access queries or for assistance setting up your digital account or resetting your password, please contact our subscriptions team during business hours on 1800 077 514 (Australia-wide) or (03) 9486 0211, or email [email protected]
Login information
The login details associated with your digital access and/or digital subscription - including your username and password - must not be shared with any other person. If any misuse of your digital access is detected your subscription may be terminated and you will not be eligible for a refund.
Third party charges
If you have purchased your digital subscription to The Saturday Paper through a third party – and not through Schwartz Media – any digital subscription terms and conditions listed here may not apply to you. Schwartz Media is not liable for any claims related to purchases made through third parties. For any claims related to third party purchases, please contact these agents directly.
When you use your digital subscription you may incur additional charges such as service provider fees, telecommunications fees or data fees. The Saturday Paper is not responsible for any additional charges incurred whilst you are accessing your digital subscription.
In-app Subscription Purchases
Subscriptions to The Saturday Paper can be purchased within the iPhone and iPad app and the Android app respectively. The purchase is charged to your iTunes account (iPhone and iPad) or your Google Play account (Android). Valid subscriptions purchased within the app grant full access to the current issue and the back catalogue. This access does not continue when a subscription expires.
Subscriptions purchased within The Saturday Paper app do not include full access to The Saturday Paper’s website. You can purchase a digital subscription that includes full access to both the website and the app at http://www.thesaturdaypaper.com.au/subscribe/.
Android
The Saturday Paper app for Android offers the choice of a yearly subscription or a month-by-month subscription.
A yearly subscription includes 48 issues and full access to the back catalogue.
A month-by-month subscription includes the issues published within that month and full access to the back catalogue.
The Saturday Paper is not published from the weekend following Christmas until Australia Day weekend.
Subscriptions on Google Play renew automatically when your current subscription term is complete. If you do not want to renew your subscription at any point, you may cancel your subscription before the end of the subscription term.
Read more information on Google Play subscriptions.
Read more information on how to cancel your Google Play subscription.
iPhone and iPad
The Saturday Paper app for iPhone and iPad offers the choice of a three-month, a six-month or a yearly subscription.
A yearly subscription includes 48 issues and full access to the back catalogue.
A three-month or a six-month subscription includes the issues published within that period and full access to the back catalogue.
The Saturday Paper is not published from the weekend following Christmas until Australia Day weekend.
Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Your iTunes account will automatically be charged at the same price for renewal within 24 hours of the end of the current period (another year for annual subscribers, another month for monthly subscribers) unless you change your subscription preferences in your account settings. You can manage your subscriptions through your Account Settings after purchase. No cancellation of the current subscription is allowed during the active subscription period.
Read more information on iTunes subscriptions and how to cancel.
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