Below are the main and optional Terms of Service agreements. Please click on the links to view them.

Main Terms of Service

These Main Terms of Service, in conjunction with the Subscription Services Agreement cover the Customer's usage of the NetSuite Service and OpenAir Service.

Download (Updated October, 2015)

NetSuite Professional Services Agreement

This Professional Services Agreement governs certain professional services and training provided by NetSuite to Customer.

Download (Updated March, 2015)

Trial Account Agreement

This Trial Account Agreement governs the temporary access to a limited trial, test, training or other demo account of the NetSuite Service that may be provided to a Customer or a partner program member for such party's non-production use, the duration and scope of which may be further defined in an Estimate / Order Form.

Download (Posted March 2013)

Third Party Terms of Service

These Third Party Terms govern use of the Third Party Application(s) and applications recently acquired by NetSuite that are procured by Customer from NetSuite pursuant to a NetSuite Estimate/Order Form.

Download (Updated March, 2015)

NetSuite POS Module:
    NetSuite POS Module Addendum

    This NetSuite POS Module Addendum, in conjunction with the Subscription Services Agreement covers the Customer's use of the NetSuite POS Module.

    Download (Updated March, 2015)

    Payment Application Data Security Standard (PA-DSS) Certification

    This additional disclosure statement from PCI SCC pertains to PA-DSS certification of the NetSuite POS Module.

    Download (Posted February, 2014)

NetSuite SCIS Module Addendum

This NetSuite SCIS Module Addendum, in conjunction with the Subscription Services Agreement, covers the Customer's use of the NetSuite SuiteCommerce In-Store Module.

Download (Updated August, 2015)

NetSuite TribeHR Terms

These NetSuite Tribe Terms govern the usage of the NetSuite TribeHR Service procured by Customer from NetSuite pursuant to a NetSuite Estimate/Order Form.

Download (Updated December, 2014)

Proposal Non-Disclosure Terms

If these Proposal Non-Disclosure Terms are referenced in a proposal response or proposal information provided to you, then these terms govern your access and use of all or any part of such information.

Download (Posted November, 2013)

Software EULA:
    NetSuite End User License Agreement for Mobile Applications

    This is the current End User License Agreement (EULA), which covers the use of the listed NetSuite mobile applications. A different version of this EULA may accompany your download and can be viewed within your application.

    For Android Download (Posted October, 2015)

    For iPhone Download (Posted December, 2015)

    SuiteAnalytics Connect Drivers End User License Agreement

    This End User License Agreement specifically covers the use of the ODBC, JDBC and ADO.NET drivers, which are provided for use with the SuiteAnalytics Connect module. SuiteAnalytics Connect is procured by Customer from NetSuite pursuant to a NetSuite Estimate/Order Form.

    Download (Posted July, 2014)

    NetSuite WMS Printer Driver Software End User License Agreement

    This End User License Agreement covers the optional printer driver software that can be used with the NetSuite WMS module.

    Download (Posted October, 2014)

Campaign Marketing Terms of Service

This Terms of Services specifically covers the campaign marketing feature which is available in some of our online business applications.

Read more

ACH Processing Terms of Service

This Terms of Service specifically covers the ACH processing, direct deposit, and electronic fund transfer features which are available in some of our online business applications.

Read more

SuiteCloud Terms of Service

This Terms of Service specifically covers several technologies used to customize, automate, import, export, or integrate data or functionality into or with the Service. SuiteCloud Technologies include, but are not limited to, SuiteBuilder, SuiteFlow, SuiteScript, SuiteScript Debugger, SuiteCloud IDE, SuiteTalk, SuiteBundler, and SuiteSignOn which are available in some of our online business applications.

» Download (Updated November 2014)

SuiteSolutions

The following SuiteSolution terms include an overview of the functionality of each SuiteSolution, along with the Term of Service associated with each SuiteSolution.

SuiteSolutions – Administration Controls Tool Kit (Updated April, 2016)
SuiteSolutions – Advanced Approvals (Updated March, 2016)
SuiteSolutions – Consolidated Invoicing (Updated April, 2016)
SuiteSolutions – CSV Import of Inventory Adjustments (Posted October, 2015)
SuiteSolutions – CSV Integrator (Posted October, 2015)
SuiteSolutions – Dashboard for Manufacturing (Posted April, 2016)
SuiteSolutions – Phantom BOM (Posted October, 2015)
SuiteSolutions – Rebate Management (Posted October, 2015)
SuiteSolutions – Shared Vendor Bills (Posted October, 2015)
SuiteSolutions – Auto Charge Credit Card (Posted November, 2015)
SuiteSolutions – Bulk Transfers (Posted November, 2015)
SuiteSolutions – Collection Notes (Posted November, 2015)
SuiteSolutions – Credit Card Re-Authorization (Posted November, 2015)
SuiteSolutions – Dashboard for Software Vertical (Posted November, 2015)
SuiteSolutions – Dashboard Tiles (Posted November, 2015)
SuiteSolutions – Navigation Portlets (Posted November, 2015)
SuiteSolutions – Script Queue Manager (Posted November, 2015)
SuiteSolutions – Dashboard for Wholesale Distribution (Posted January, 2016)
SuiteSolutions – Pay When Paid (Posted January, 2016)