Browse Relationship Manager jobs

A relationship manager is a professional who is responsible for improving the relationships between an organisation and its clients using communication, and resolving any conflict or difficulties in an organisation and manage any disputes that arise.

Relationship management can be split into five different fields such as customer, client, vendor, community, and business relationship management. They all have the same goal which is to manage interpersonal relationships and understand the expectations involved in a workplace.

They do what they can to ensure everyone is happy, and look at their needs and wants and find strategic ways to fulfill them. Relationship manager's hours of work are usually between 9 am to 5 pm, Monday to Friday with the occasional Saturdays. They can work in small to large organisations and in a variety of industries.

If you enjoy a challenge, love working with people and a good problem solver then this will be the perfect job for you.

Responsibilities & Skills

A relationship manager's main responsibilities are to continuously look for new sales or client opportunities, set up meetings and develop and maintain relationships.

Relationship managers usually have experience in sales, customer service, marketing and sometimes even counselling.

They tend to have good communication skills and are good at explaining policies and procedures clearly and simply. Relationship managers are great at negotiating with people and can easily deal and respond to complaints.

-Detail and deadline orientated
-Professional and personable
-Good mathematical skills and computer skills
-Ability to analyse and research information

Required Qualifications

• Certificate in Financial Planning (CII)
• Certificate for Financial Advisers (IFS)

Useful Links

• Institute for Customer Relationship Management